Forum Replies Created

Viewing 30 posts - 2,671 through 2,700 (of 2,795 total)
1 2 3 … 89 90 91 92 93 94
  • Avatar: stan
    Stan Russell
    Participant

    Hello Nebulas,

    please provide us with admin credentials for your site in private content. We will check it.

    Regards,
    Stan Russell

    #29853 Copied In reply to: Google Map disappear
    Avatar: stan
    Stan Russell
    Participant

    You are welcome!

    #29836 Copied In reply to: Up-sells and Cross sells not working
    Avatar: stan
    Stan Russell
    Participant

    Hello findanish,

    We have updated your theme to version 3.6. Woocommerce plugin is already updated. Please check your site for known errors.

    Regards,
    Stan Russell

    #29833 Copied In reply to: Up-sells and Cross sells not working
    Avatar: stan
    Stan Russell
    Participant

    Hello findanish,

    please update your site and check this problem.

    Regards,
    Stan Russell

    #29821 Copied In reply to: help in updating theme and woocommerce
    Avatar: stan
    Stan Russell
    Participant

    Hello Hennedk,

    please specify – are you talking about woocommerce widgets?
    You can create custom widget area in Appearance > Widgets, add desired WooCommerce widget. After that edit your page and use widgetized sidebar to add newly created widget area and display woocommerce widget on page.

    Regards,
    Stan Russell

    #29808 Copied In reply to: Visual Composer : Woocomerce elements now available
    Avatar: stan
    Stan Russell
    Participant

    Hello movileanu,

    please navigate to Dashboard > Woocommerce > Settings > Products > Product Ratings and disable ratings.

    Regards,
    Stan Russell

    #29790 Copied In reply to: Deactivate Rating feature
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    thank you for choosing our theme. Have a nice day!

    Regards,
    Stan Russell

    #29508 Copied In reply to: Slim banner
    Avatar: stan
    Stan Russell
    Participant

    You are welcome!

    #29506 Copied In reply to: Remove ''Email to a friend'' button from the product page
    Avatar: stan
    Stan Russell
    Participant

    Hello movileanu,

    you have translated theme files but you need to translate Woocommerce plugin as well.
    Please do it according to plugin documentation: http://docs.woothemes.com/document/woocommerce-localization/

    Regards,
    Stan Russell

    #29505 Copied In reply to: translation issue
    Avatar: stan
    Stan Russell
    Participant

    You are welcome!

    #29504 Copied In reply to: Change the colour of the normal / on hover Add to cart button on categories page
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin and FTP access in private content and we will double check if there are any http left. In addition you need to disable demo footer before launching site and create your own footer if needed.

    Regards,
    Stan Russell

    #29503 Copied In reply to: Quick question – is Royal fully https compatible?
    Avatar: stan
    Stan Russell
    Participant

    Hello Cristina,

    please make full backup of your themes/blanco folder and provide us with admin and FTP credentials for your site in private content.

    Regards,
    Stan Russell

    #29498 Copied In reply to: Update wordpress theme and woocomerce. Something is wrong
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please show us on screenshot how do you want to edit header size and we will provide you with css code needed.

    Regards,
    Stan Russell

    #29492 Copied In reply to: Header too big
    Avatar: stan
    Stan Russell
    Participant

    Hello movileanu,

    breadcrumbs style or background image can be set in Theme options > Header > Breadcrumbs background
    Please check this demo page: https://www.8theme.com/demo/royal/?page_id=22341

    Regards,
    Stan Russell

    #29491 Copied In reply to: Slim banner
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    1) Page can be set as Home page in Dashboard > Settings > Reading > Front page
    2) We have set your ‘Home2’ page as front page and Master slider is displayed correctly.
    3) This problem was caused by your caching plugin. We have temporary disabled it and fixed logo is displayed correctly now. Plugin is activated back.
    4) Please add following code into custom.css file.

     .languages-area{
display:none;
}

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be
    5) Please check following part of documentation: https://www.8theme.com/demo/docs/royal/#!/3_one_page

    Regards,
    Stan Russell

    #29280 Copied In reply to: Unable to view home page
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    1) Unfortunately you need to reload all problem images in new size manually.
    2) Page can be set to be used as Blog page in Settings > Reading > Blog page

    Regards,
    Stan Russell

    #29271 Copied In reply to: Single Product page image size
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    1) You have too small product images. Please upload bigger images (approximately from 1 425px × 1 900px) or disable zoom.
    2) Blog layout can be set in Dashboard > Theme options > Blog layout

    Regards,
    Stan Russell

    #29257 Copied In reply to: Single Product page image size
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    sorry for delay. We have updated your Ultimate Addons for Visual Composer plugin to latest version.

    Regards,
    Stan Russell

    #29076 Copied In reply to: Ultimate Addons for Visual Composer update
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are happy that you have solved your problem. Have a nice evening!

    Regards,
    Stan Russell

    #29073 Copied In reply to: ESS Grid post layout not showing
    Avatar: stan
    Stan Russell
    Participant

    Hello,
    as we can see – you have successfully created ‘GolfCar Post grid’ with shortcode [ess_grid alias=”rdposts”]
    which is displayed on your page.

    For additional information about Essential Grid please check thiese articles: http://essential.themepunch.com/documentation/#quick-grid
    https://www.8theme.com/demo/docs/royal/index.html#!/essential_grid

    Regards,
    Stan Russell

    #29061 Copied In reply to: ESS Grid post layout not showing
    Avatar: stan
    Stan Russell
    Participant

    Hello Crealys,

    we have updated your plugin ‘Ultimate addons for Visual Composer’ to latest version.
    Please navigate to Dashboard > Plugins and activate it

    Regards,
    Stan Russell

    #28986 Copied In reply to: Issues concerning proper images appearance and white spaces
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    is your site currently online? We can not reach it

    Regards,
    Stan Russell

    #28981 Copied In reply to: Problem with FontAwesome icons
    Avatar: stan
    Stan Russell
    Participant

    Hello Crydukes,

    you have updated your WordPress to latest version but still are using Blanco 2.9.2 that does not support WP 4.0.1
    Please update your theme according to documentation: https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade
    We have already upgraded your LayerSlider plugin to latest version.

    Regards,
    Stan Russell

    #28973 Copied In reply to: Slider is no longer working
    Avatar: stan
    Stan Russell
    Participant

    Hello mc9625,

    please navigate to WPML > String Translation > Translate texts in admin screens > add Size guide and then add different links to different size guides for each your language

    Regards,
    Stan Russell

    #27869 Copied In reply to: size guide in multilangual
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are happy that you have solved your problem. Have a nice day!

    Regards,
    Stan Russell

    #27864 Copied In reply to: HIde "Email to a friend" function
    Avatar: stan
    Stan Russell
    Participant

    Hello Explorework,

    if you want to hide product category from products info on your main page – please Edit page and add following code to your ‘CSS’ section of Visual Composer Backend editor:

    .product .products-page-cats{display:none;}
    This will hide product categories fields from products info only on main page

    Hello Embracedjewels,

    Please make backup of your themes/legenda folder, than delete ‘wpbakery’ folder from it and upload latest theme version with overwriting.

    Regards,
    Stan Russell.

    #27863 Copied In reply to: Installation Issues & Fixes (Read First)
    Avatar: stan
    Stan Russell
    Participant

    You are welcome!

    Regards,
    Stan Russell

    #27854 Copied In reply to: add footer background image
    Avatar: stan
    Stan Russell
    Participant

    Hello 154yarrow,

    we were happy to help you solve this problem. Have a nice day!

    Regards,
    Stan Russell

    #27853 Copied In reply to: login link in header
    Avatar: stan
    Stan Russell
    Participant

    Hello Hartleyjewelers,

    please provide us with admin and FTP credentials for your site in private content and we will try to help you.

    Regards,
    Stan Russell

    #27847 Copied In reply to: Install error
    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content and describe your problem with more details if possible.

    Regards,
    Stan Russell

    #25542 Copied In reply to: WooCommerce Compatibility
  • 1 2 3 … 89 90 91 92 93 94
    2,671–2,700 of 2,795 posts
Viewing 30 posts - 2,671 through 2,700 (of 2,795 total)
1 2 3 … 89 90 91 92 93 94

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