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Viewing 30 posts - 2,461 through 2,490 (of 2,795 total)
  • Avatar: stan
    Stan Russell
    Participant

    Hello,

    You need to edit the file shortcodes.php
    in ‘wp-content/themes/royal/framework’

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    1) The content you are asking about is ‘SIMPLE PAGE CORPORATE’ theme variant
    2) Unfortunately our theme does not have this feature.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please provide us with admin and FTP credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please navigate to Dashboard > Settings > Reading > ‘Blog pages show at most’ and set needed value.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    unfortunately we can not log in your Dashboard. Please check.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you can easily import our demo slider using this part of theme documentation: https://www.8theme.com/demo/docs/legenda/index.html#!/slideshow

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    in our theme link ‘Log in’ is redirecting to ‘My account’ page of Woocommerce plugin.
    This page can be set in Dashboard > Woocommerce > Settings > Accounts > My account page
    That’s why when you disable Woocommerce plugin, Woocommerce ‘log in’ page is switched to default wordpress wp-login.

    Do you have any suggestions how to improve this functional and make it better? We will be happy to hear from you.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    unfortunately third-party ‘Like 2 Discount’ and ‘WPsite Background Takeover’ plugins are not officially supported by our theme. If you want to use these plugins, please contact plugin developers for assistance.

    You can check list of compatible plugins here: http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976?WT.oss_phrase=&WT.oss_rank=3&WT.z_author=8theme&WT.ac=search_list

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content and specify where does this problem appear.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    there was a problem with new version of Wishlist plugin. We have restored Wishlist 1.1.7 and it started to work.
    Now you need to set Wishlist page in Dashboard > Woocommerce > Settings > Wishlist > Wishlist page

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please provide us with admin and FTP credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    this error is caused by one of your third-party plugins.
    We have temporary disabled all plugins except bundled with theme and homepage started to work

    Please disable all third-party plugins, check your site and enable them one by one to find which is causing errors. We recommend you to update all bundled plugins too.
    You can download them here: http://www.8theme.com/download-plugins/
    We have already updated Revolution slider for you.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    unfortunately our theme does not have this feature.
    Please accept our apologies for the inconvenience. We recommend you to try third-party plugin to add this functionality but we can not guarantee that it will work with our theme.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    our themes use modified woocommerce template files. Thats why versions of these files may be different from default Woocommerce ones. It is not bug and does not affect frontend. You may just skip this notification.

    If you need to update theme, please check this part of documentation:
    https://www.8theme.com/demo/docs/woopress/index.html#!/installation_upgrade

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    unfortunately our theme does not have this feature.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    you are welcome!

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    please accept our apologies for the inconvenience. We have sent you Royal PSD zip archive on your e-mail.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you need to set fullwidth column, then add Text block with title and ‘Brands’ element of Visual composer

    or just add following code to your text editer:

    [vc_row][vc_column width="1/1"][vc_column_text]
    <h3 class="title">Our Brand</h3>
    [/vc_column_text][brands display_type="slider" columns="2" order="DESC"][/vc_column][/vc_row]

    If you will encounter difficulties with setting this – please provide us with admin credentials for your site in private content and we will make this for you.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello ychow2010,

    we are happy that you have solved your problem.
    Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are happy that you have solved all your problems.
    Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello ijedlickova,

    please check this part of theme documentation to set user registration: https://www.8theme.com/demo/docs/legenda/index.html#!/registration_page

    You can list all registered users in Dashboards > Users

    For ‘Home’ red color problem:
    please open your custom.css file and change line

    .main-nav .menu > li > a {
       color: white;
    }

    to

    .main-nav .menu > li > a {
       color: white!important;
    }

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello dryurix,

    please change permissions for file /wp-content/themes/legenda/framework/theme-functions.php on your server or provide us with FTP access in private content.

    To change footer color please add following code to your custom.css file:

    .footer-top,
    .footer{
    background-color:grey
    }

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content. We will check your site and respond to you shortly.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please add following css code to yours custom.css file:

    .header-type-6 .top-bar{
    background-color:green
    }

    Here is video tutorial ‘How to create custom css’
    https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    we have tested your site and have not found any error with ‘Add to cart’ button neither on shop nor single product page. Please provide us with more information about this issue if it still appear.
    What browser and OS are you using?

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    while trying connect your FTP we encountered following error:
    Response: 530 IP access denied.
    Error: Critical error: Could not connect to server.

    Do you have any IP restrictions on your hosting?
    We are sorry but support expert working on your problem can not connect to your server due this IP blocking error.

    In addition, please rename file woocommerce/checkout/review-order.php back.
    Please accept our apologies for the inconvenience

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    you need to navigate to Dashboard > Revolution slider > Edit Slider > Main slider settings, select Slider Layout to ‘Custom’ and set Responsive Sizes for different Screen Width:

    Regards,
    Stan Russell.

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Viewing 30 posts - 2,461 through 2,490 (of 2,795 total)