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Emergency Help White Screen - by pro2know

This topic has 3 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Stan Russell

  • Avatar: pro2know
    pro2know
    Participant
    February 24, 2015 at 15:01

    I was working on adding a product slider and now I have a white screen on the home page. I deleted the slider I was working on and still white screen. If I go to secondary pages they work so I know it has to be something to do with the slider.

    Please, contact administrator
    for this information.
    #44951 Copied Theme version: royal WooCommerce version: 2.11
    2 Answers
    Avatar: pro2know
    pro2know
    Participant
    February 24, 2015 at 15:37

    Figured it out. It still didn’t delete the woo commerce product slider was causing it to lock up

    #44995 Copied
    Avatar: stan
    Stan Russell
    Participant
    February 24, 2015 at 15:39

    Hello,

    this error is caused by one of your third-party plugins.
    We have temporary disabled all plugins except bundled with theme and homepage started to work

    Please disable all third-party plugins, check your site and enable them one by one to find which is causing errors. We recommend you to update all bundled plugins too.
    You can download them here: http://www.8theme.com/download-plugins/
    We have already updated Revolution slider for you.

    Regards,
    Stan Russell.

    #45004 Copied
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