Forum Replies Created

Viewing 30 posts - 2,041 through 2,070 (of 2,795 total)
  • Avatar: stan
    Stan Russell
    Participant

    Hello,

    please navigate to Theme options > Single product page > Zoom effect
    and choose preferred zoom effect or disable this function.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please add following css code to your custom.css file:

    .filter-wrap .woocommerce-ordering select{display:none}

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    ‘Use custom footer’ feature will not work for product and blog pages in our Royal theme due some coding limitations. Please accept our apologies for this inconvenience.

    For questions about WordPress loading speed please check this article:
    https://codex.wordpress.org/WordPress_Optimization

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    thank you for kind words!

    You are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please use following code:

    .back-history{display:none}

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    we have reuploaded Visual Composer plugin and installed Woocommerce 2.3.9.
    There was some incompatibility with old Woocommerce plugin.
    Right now we have activated all required + WPML plugins and everything works good. We recommend you to update all third-party plugins that you want to use to latest version and then activate them.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please describe your request with more details.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    we have temporary disabled all plugins and now pages on your site are loading.
    Please provide us with FTP credentials in private content so we can investigate this problem more deeply.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    unfortunately we can not log in your admin panel using credentials you provided us with. Please check.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    You are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    You are welcome!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you are welcome!

    Regards,
    Stan Russell!

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please check this part of Woocommerce documentation: http://docs.woothemes.com/document/editing-product-data-tabs/

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please add this code to custom.css file;

    .double-border{
      background-image: url(images/image.png);
      height: auto;
      width: 100%;
      background-repeat: no-repeat;
    }

    You need to change ‘images/image.png’ with correct path to image file.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    how do you want to change the padding in the fixed-header? Please show on screeshot if possible.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    you are right. Please temporary deactivate our theme and activate any from default wordpress themes and check how will your problem appear. Than please let us know results.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    have you translated Woocommerce according to this part of documentation: http://docs.woothemes.com/document/woocommerce-localization/ ?
    Please copy PO and MO files to wp-content/languages/woocommerce/

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with link to your site and admin credentials in private content.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    1)
    Navigate to Dashboard > Appearance > Widgets > ‘Footer copyright’ area and add there text widget with your custom content.

    Please add following code to yours custom.css file:

    .copyright-payment{
    display:none
    }

    2) It is Visual Composer’s Row set to 2/3+1/3 with following VC elements:

    You can install needed theme variant, select the page you are interested in and click on ‘Edit page’ to see its code.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    our theme uses modified woocommerce template files for work so it is normal that some file versions differ.
    It is not bug and has no affect on frontend. You may just skip this notification.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,
    unfortunately our theme does not have option to edit size of main image on single product page.
    Please accept our apologies for this inconvenience.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please show us on screenshot in details what margins and padding do you want to remove?

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    Thank you very much for your kind words. We are trying to do our best developing our themes.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    thank you for this notification! We will take it in account.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    our themes do not come with Visual Composer key as it is not needed for plugin’s work. You can always download latest version of bundled plugins at: http://www.8theme.com/download-plugins/
    If you want to receive premium support from plugin developer – you need to buy that plugin.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please provide us with admin credentials for your site in private content so we can investigate this problem more deep.

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    we are happy that your problem is solved!
    Have a nice day!

    Regards,
    Stan Russell.

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please temporary switch to default wordpress theme and check, will email notification work while creating order with default theme active?
    In addition, please note what theme’s and woocommerce versions are you using?

    Regards,
    Stan Russell.

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Viewing 30 posts - 2,041 through 2,070 (of 2,795 total)