Replies by Stan Russell

Forum Replies Created

Viewing 30 posts - 1,801 through 1,830 (of 2,795 total)

← 1 2 3 … 60 61 62 … 92 93 94 →

Stan Russell

Participant

June 29, 2015 at 12:55

Hello,

you are welcome!

Regards,
Stan Russell.

#72150 Copied In reply to: Alt Tags not showing up in source code

Stan Russell

Participant

June 29, 2015 at 08:54

Hello,

we are happy that your problem is solved! Have a nice day!

Regards,
Stan Russell.

#72090 Copied In reply to: promo popup checkbox

Stan Russell

Participant

June 29, 2015 at 08:53

Hello,

unfortunately we can not reach your site as it is protected by security form. Please provide us with correct credentials in private content.

Regards,
Stan Russell.

#72088 Copied In reply to: Space below menu after update

Stan Russell

Participant

June 29, 2015 at 08:50

Hello,

we have added css code to yours style and default.custom.css files.
Please rename ‘default.custom.css’ to ‘custom.css’ in theme folder and activate it in Theme options > Custom css.

After that changes will not be lost on theme update.

Please specify your request about Retina. Are you asking about Retina script (http://imulus.github.io/retinajs/) or other?

Regards,
Stan Russell.

#72087 Copied In reply to: Moving main menu to the right

Stan Russell

Participant

June 29, 2015 at 08:34

Hello,

please clear your browser cache and check your site.

Regards,
Stan Russell.

#72083 Copied In reply to: Moving main menu to the right

Stan Russell

Participant

June 29, 2015 at 08:17

Hello,

unfortunately we can not see your homepage as it is behind ‘Coming soon’ page. Please provide us with admin credentials in private content.

Regards,
Stan Russell.

#72074 Copied In reply to: Remove both small grey background box at both left & right side in slider?

Stan Russell

Participant

June 29, 2015 at 08:02

Hello,

you are welcome!

Regards,
Stan Russell.

#72066 Copied In reply to: Product pages error

Stan Russell

Participant

June 29, 2015 at 08:02

Hello simonhavelock and gulfcoast,

would you kindly provide us with admin credentials for your sites in private content? We need them to check these issues.

Regards,
Stan Russell.

#72065 Copied In reply to: Visual Composer Crash?

Stan Russell

Participant

June 29, 2015 at 07:59

Hello,

unfortunately our theme does not have this feature. Please accept our apologies for the inconvenience.

Regards,
Stan Russell.

#72062 Copied In reply to: Shop category page | columns per row setting

Stan Russell

Participant

June 29, 2015 at 07:51

Hello,

we can not enter your admin panel using credentials you provided us with. Please check them.

Regards,
Stan Russell.

#72061 Copied In reply to: VC link attribute

Stan Russell

Participant

June 27, 2015 at 11:52

Hello,

please specify your second problem and provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#72002 Copied In reply to: Single Product page layout

Stan Russell

Participant

June 27, 2015 at 11:48

Hello,

we are always happy to help our customers!

Regards,
Stan Russell.

#72000 Copied In reply to: White bottom space in some resolutions

Stan Russell

Participant

June 27, 2015 at 11:03

Hello,

please test your site with testing tools like
https://developers.google.com/speed/pagespeed/insights/ or http://gtmetrix.com/
to find what is causing slow load speed.
We think that this article can be helpful too: https://codex.wordpress.org/WordPress_Optimization

Regards,
Stan Russell.

#71998 Copied In reply to: The website loads very slow

Stan Russell

Participant

June 26, 2015 at 13:07

Hello,

please upload screenshot to any image hosting site (http://tinypic.com/ for example) and include link to uploaded image into your reply.

Regards,
Stan Russell.

#71844 Copied In reply to: how to insert an image above the main menu?

Stan Russell

Participant

June 26, 2015 at 13:04

Hello,

You’re welcome.

Regards,
Stan Russell.

#71843 Copied In reply to: Mobile Menu doesn't work?

Stan Russell

Participant

June 26, 2015 at 13:02

Hello,

you are welcome!

Regards,
Stan Russell.

#71841 Copied In reply to: Product Category Page Description & Category Header Adjustments

Stan Russell

Participant

June 26, 2015 at 09:40

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#71782 Copied In reply to: ReferenceError: google is not defined

Stan Russell

Participant

June 26, 2015 at 09:37

Hello,

please check ‘Ultimate addons for VC’ version and update plugin if needed. It can be downloaded here: http://www.8theme.com/download-plugins/
If this will not help – ask your host provider to increase PHP memory limit.

Regards,
Stan Russell.

#71780 Copied In reply to: Fatal Error

Stan Russell

Participant

June 26, 2015 at 09:33

Hello,

please make full backup before update, create child theme and move all customized theme files to child theme folder.
After that you may update theme.
Read more about child themes here : https://codex.wordpress.org/Child_Themes

Regards,
Stan Russell.

#71778 Copied In reply to: Automatic upgrade of the theme.

Stan Russell

Participant

June 25, 2015 at 17:50

Hello,

please provide us with admin credentials for your site in private content.

Regards,
Stan Russell.

#71653 Copied In reply to: Visual Composer can't load the homepage

Stan Russell

Participant

June 25, 2015 at 15:24

Hello,

‘Add to cart’ expression can be translated with woocommerce translation: http://docs.woothemes.com/document/woocommerce-localization/
or by editing functions.php: http://docs.woothemes.com/document/change-add-to-cart-button-text/
In this case we recommend you to do it only in child theme: https://codex.wordpress.org/Child_Themes

Regards,
Stan Russell.

#71612 Copied In reply to: How to feed the footer

Stan Russell

Participant

June 25, 2015 at 08:39

Hello,

unfortunately we can not see anything for both links:

Please check.

Regards,
Stan Russell.

#71499 Copied In reply to: probem with product footer

Stan Russell

Participant

June 25, 2015 at 08:32

Hello jorgelalote,

unfortunately we can not reach your site at the moment:

Do you have any restrictions on a server or any security plugins installed?

Regards,
Stan Russell.

#71495 Copied In reply to: After 2.0 update my Shop is all mess up

Stan Russell

Participant

June 25, 2015 at 08:29

Hello,

please provide us with admin and FTP credentials for your site in private content.

Regards,
Stan Russell.

#71493 Copied In reply to: Fatal Error

Stan Russell

Participant

June 25, 2015 at 08:27

Hello,

we have activated option in Theme options > Single product page> Enable slider for gallery images.
Please check your site.

Regards,
Stan Russell.

#71492 Copied In reply to: Product image gallery not properly displaying

Stan Russell

Participant

June 25, 2015 at 08:17

Hello,
we will be waiting for your reply. Have a nice day!

Regards,
Stan Russell.

#71490 Copied In reply to: Can I design a One Page Website with a Royal Theme Interiors Demos?

Stan Russell

Participant

June 25, 2015 at 08:09

Hello,

please provide us with correct admin credentials for your site in private content.

Regards,
Stan Russell.

#71488 Copied In reply to: Your theme has bundled outdated copies of WooCommerce template files

Stan Russell

Participant

June 25, 2015 at 08:05

Hello,

please specify – do you want to use this zoom feature for single product page as on our demo, or you want to have it somewhere else?

Regards,
Stan Russell.

#71487 Copied In reply to: Add zoom effect plugin on woocommerce product pages?

Stan Russell

Participant

June 25, 2015 at 08:03

Hello,

please make full backup before update, update theme to latest version and all required plugins via FTP.
You can download latest versions of bundled plugins here: http://www.8theme.com/download-plugins/
If you will encounter any problems regarding update – let us know.

Regards,
Stan Russell.

#71485 Copied In reply to: Issues Front-End Updating Theme 2.3 to Latest

Stan Russell

Participant

June 24, 2015 at 14:06

Hello @buruguido,

would you kindly provide us with admin credentials for your site in private content?

Regards,
Stan Russell.

#71327 Copied In reply to: after upgrade theme every pages of single products gives 404 page not found
← 1 2 3 … 60 61 62 … 92 93 94 →

1,801–1,830 of 2,795 posts

Viewing 30 posts - 1,801 through 1,830 (of 2,795 total)

← 1 2 3 … 60 61 62 … 92 93 94 →

Forum Replies Created

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