Return to previous page

Fatal Error - by adriangoes - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Stan Russell

adriangoes

Participant

June 25, 2015 at 04:07

Hi, when i try to activate the theme Royal presents a error, can you help me? thanks

this is the error:

Warning: require_once(/home/gruponav/public_html/wp-content/themes/royal/framework/theme.php) [function.require-once]: failed to open stream: No such file or directory in /home/gruponav/public_html/wp-content/themes/royal/framework/init.php on line 15

Fatal error: require_once() [function.require]: Failed opening required ‘/home/gruponav/public_html/wp-content/themes/royal/framework/theme.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/gruponav/public_html/wp-content/themes/royal/framework/init.php on line 15

#71459 Copied Theme version: 2.0

5 Answers

Stan Russell

Participant

June 25, 2015 at 08:29

Hello,

please provide us with admin and FTP credentials for your site in private content.

Regards,
Stan Russell.

#71493 Copied

adriangoes

Participant

June 25, 2015 at 19:49

Hi send you the admin ftp credentials

Please, contact administrator
for this information.

#71692 Copied

Eva Kemp

Support staff

June 25, 2015 at 20:09

Hello,

I’ve reuploaded the theme and now your site is working fine.
Please clear browser cache and check.

Regards,
Eva Kemp.

#71700 Copied

adriangoes

Participant

June 25, 2015 at 21:49

Hi again, i check the web and its working but when i try to activate de ultimate addons for visual composer plugin an error appears:

Fatal error: Unfortunately, plugin could not be activated. Not enough memory available. Please contact plugin support. in /home/gruponav/public_html/wp-content/plugins/Ultimate_VC_Addons/Ultimate_VC_Addons.php on line 28

Thanks

#71708 Copied

Stan Russell

Participant

June 26, 2015 at 09:37

Hello,

please check ‘Ultimate addons for VC’ version and update plugin if needed. It can be downloaded here: http://www.8theme.com/download-plugins/
If this will not help – ask your host provider to increase PHP memory limit.

Regards,
Stan Russell.

#71780 Copied
Viewing 6 results - 1 through 6 (of 6 total)