Forum Replies Created

Viewing 30 posts - 1 through 30 (of 63 total)
  • Avatar: Skye
    Skye
    Participant
    November 19, 2020 at 20:16

    Perfect, thank you. Closed

    Avatar: Skye
    Skye
    Participant
    November 18, 2020 at 16:16

    Hi, I have no idea how, but this just fixed itself. I’ll close.

    Avatar: Skye
    Skye
    Participant
    November 18, 2020 at 16:15

    Hi Rose,

    I had already tried the options that you referred to. I can not remove the text from being over the top of my category pictures and I’ll be honest it looks pretty bad. Previous to this the text was below the photo which was fine.

    Strangely on the subcategory page there is a mix – on the top line the text is over the photo, on the second line the test is below the photo! See pic below.

    https://prnt.sc/vlk2sz

    Can I please ask that you have another look?

    Many thanks

    Avatar: Skye
    Skye
    Participant
    November 18, 2020 at 15:48

    Sorry for misleading you MichaelB, I am still using a plug-in, the one recommended by 8theme Yoast, however even with the plug-in the pictures were not showing in facebook. Essentially they are being blocked, hence the change to the htaccess file.

    Avatar: Skye
    Skye
    Participant
    November 5, 2020 at 22:47

    I’m closing this thread as I believe I have found the root of the issue.

    In case anyone else is having the same problems I modified the htaccess file to allow files to be downloaded by twitter and facebook and it now works.

    Avatar: Skye
    Skye
    Participant
    November 5, 2020 at 17:25

    Oh yes I am trying, as I mentioned I have raised s separate support ticket as I was looking for any thoughts from your side on the photo not being picked up by FB, the plug-in has fixed the description.

    Avatar: Skye
    Skye
    Participant
    November 5, 2020 at 11:36

    I hope you don’t mind jumping on this post. I am about to raise my own support request, however I wanted to add my own support for this here as I am having the same problem. That description is really not good for engagement on facebook facebook posts, and seems ridiculous that this particular text would be used as a description as default, all I wanted to do is share my website address on facebook while we in the UK are in lockdown and bricks and mortar shops are closed…..Ive not been trying to make this work for three hours!

    Avatar: Skye
    Skye
    Participant
    October 16, 2020 at 20:11

    Thank you, perfect

    Avatar: Skye
    Skye
    Participant
    October 16, 2020 at 18:13

    Hi, yes that is exactly what I could see too. However I tried to change the padding and nothing happened. I would have thought I would be able to change it myself.
    Thank you

    Avatar: Skye
    Skye
    Participant
    October 16, 2020 at 10:34

    Hi, I see the gap is reduced between the lines of text in the drop down menu. However changing the padding still doesn’t make any changes – is this what you expected?
    Many thanks

    Avatar: Skye
    Skye
    Participant
    October 15, 2020 at 09:41

    Thank you. Could I please ask that you tell me what you do if you are able to change it? I am really trying to learn and I may want to make further changes. Or just tell me what to do.

    Many thanks.

    Please contact administrator
    for this information.
    Avatar: Skye
    Skye
    Participant
    October 15, 2020 at 09:34

    Hi, I did already try to do this and I can not find a way to do it. I did think I couldn’t have done anything. I’m afraid I will need your help to explain how to do it. I’m very happy to do it myself but I have already spend a couple of hours trying to find out how.

    I am trying to make changes myself so I understand how it is done, I then learn and can also make further changes or change it back. I know I wont have your (very good support for that much longer).

    I appreciate all your support.

    Avatar: Skye
    Skye
    Participant
    October 12, 2020 at 21:55

    Thanks Olga, I had already read the document you sent me, and that is where I saw the cross-sells being located in a more prominent position. See pic attached.

    https://prnt.sc/uy0v4z

    Thanks

    Avatar: Skye
    Skye
    Participant
    October 12, 2020 at 21:52

    Many thanks

    1) I’ve done this by hiding the button so people can’t access the check out page.

    2) I had a quick look at this plugin – it seems I did something which I now can’t undo. I wanted to change it back to Shopping Cart – can you please advise how to do that as the plug- is quite confusing. Would I have to delete and re-install xstore core? I don’t even remember installing Loco Translate – does it get installed as part of the xstore theme update?

    3) Great, thanks done.

    Many thanks

    Avatar: Skye
    Skye
    Participant
    October 12, 2020 at 18:05

    Thanks, I’ll use that.

    Avatar: Skye
    Skye
    Participant
    October 12, 2020 at 18:00

    Hi, thank you for your response, however I had already tried that. The padding at already at 0px for the top and the bottom. Putting the value at a minus number doesn’t seem to do anything.

    https://prnt.sc/uxwkjj

    Avatar: Skye
    Skye
    Participant
    October 2, 2020 at 10:12

    Thank you.

    So when the parent theme is updated, I need to update it and the child theme will automatically update at the same time?

    I must have just click activate on the parent theme by mistake when I updated it.

    Avatar: Skye
    Skye
    Participant
    October 1, 2020 at 12:20

    Colour scheme seems to have gone as well from the parts I can see.

    Avatar: Skye
    Skye
    Participant
    September 7, 2020 at 12:22

    Thank you for both items Thread closed.

    Avatar: Skye
    Skye
    Participant
    September 4, 2020 at 17:09

    Thank you

    1) I don’t seem to be able to get this right…..the recently viewed products keep going into the side bar on the shop page rather than at the bottom. Can you help?

    2) This works ace, but I forgot that that are also product at the bottom of the single product pace “Related products”. Could this be added into the code?

    Avatar: Skye
    Skye
    Participant
    September 4, 2020 at 15:00

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Skye
    Skye
    Participant
    September 4, 2020 at 13:44

    Thank you, that is the expected response. I’ll close this thread.

    Avatar: Skye
    Skye
    Participant
    September 4, 2020 at 11:31

    Hi, I have started to use the plug-in you helped to make compatible with the xstore theme so I can sell fractions of a whole unit.

    I have found that the pricing is quite confusing – I seel fabric and price it per metre. However I want to sell a quarter of a metre and half metres. The price on the product page stays a the price per metre. I would be much better if I could add the price that the customer would pay depending on the quantity chosen.

    I’m pretty sure this is a woocommerce thing and not the theme, but I was just wondering if you can come across this before and if there may be a simple solution.

    Many thanks.

    Avatar: Skye
    Skye
    Participant
    September 3, 2020 at 12:48

    Thank you, perfect.

    Avatar: Skye
    Skye
    Participant
    August 27, 2020 at 17:49

    Thank you, that is certainly working for all the products at the moment, I just need to buy the premium version and test on individual products now.
    Many thanks

    Avatar: Skye
    Skye
    Participant
    August 27, 2020 at 12:50

    Please try these details.

    Please contact administrator
    for this information.
    Avatar: Skye
    Skye
    Participant
    August 27, 2020 at 12:46

    Hi Thank you this works when I add products from the ‘shop page’ (see first pic), however it doesn’t work if I add the product to the cart from the single product page (see second pic).

    https://prnt.sc/u6tf24
    https://prnt.sc/u6t6gq

    I tried to turning off Theme Options > WooComerce (shop) > Single product page > single product page layout > “Ajax added to cart”. And this was tried with a ‘simple’ product.

    I have tried “Fixed Added to Cart Message” and “Sticky Add to Cart Bar” in Single product Layout both on and off and this doesn’t fix it.

    Avatar: Skye
    Skye
    Participant
    August 25, 2020 at 10:33

    Hi, thank you for the suggestion, I have just tried that and unfortunately didn’t work. It provided the off-canvas view of the cart when I link the cart icon in the header bar but not when an item was added to the cart from the shop.

    Avatar: Skye
    Skye
    Participant
    August 22, 2020 at 13:33

    Hi, I have requested a feature change and you never know it may be accepted so I am going to put the breadcrumbs back on leave, at least for the short term in the hope they will make more sense soon!

    I will close for now.
    Thank you

    Avatar: Skye
    Skye
    Participant
    August 22, 2020 at 13:20

    I am so sorry, I think you were provided with the wrong URL due to an auto-complete field.

    URL…
    http://littlebirdfabrics.co.uk/wp-admin/

    Sorry again and many thanks

    Please contact administrator
    for this information.
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    Viewing 30 results - 1 through 30 (of 63 total)
Viewing 30 posts - 1 through 30 (of 63 total)
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