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Viewing 30 posts - 29,941 through 29,970 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 10:21

    If you want to use XStore icons, please check this page – https://xstore.8theme.com/xstore-icons/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 10:20

    Hello,

    Theme Options > Header builder > settings of elements, for example, Cart – https://prnt.sc/1yvbv48

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 10:19

    Hello,

    Thanks for using our theme.
    Do you mean this https://prnt.sc/1yvbnc5 ? Set padding-top 0px for column inner.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 10:16

    Hello,

    There is no such possibility, unfortunately.
    You can show variations like this – https://prnt.sc/1yvbcg9 , when variation swatches are enabled – https://youtu.be/LgzC4iK-j6A

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 10:11

    Hello,

    1/ Custom CSS code can be used. Please provide URL
    2/ Provide an example/screenshot + URL.
    Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 10:05

    Clear cache and check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:57

    Hello,

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. Let us know the result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:54

    Hello,

    Try to use the next custom CSS code:

    .wc-tabs .et-woocommerce-tab.active a {
        font-weight: 700;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:46

    Hello,

    Sorry, but your request is a bit unclear for me. Please make sure that screenshot is correct.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:45

    Hello,

    We are glad that you sorted out. Thanks for letting us know.
    You can enable “Variation gallery” in Theme Options > WooCommerce > SIngle product

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:43

    Hello,

    Have you added an image into the Private Content area? We can’t see that image. please provide a new one. Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:41

    Hello,

    Sorry for the delay in answering.
    Try to enable our speed optimization features and check then
    http://prntscr.com/1yuyczr http://prntscr.com/1yuyg34 http://prntscr.com/1yuyj9w
    On testing tools such as GTmetrix the results are not so bad -> https://gtmetrix.com/reports/cosmiquestudio.com/64Lc118t/
    Could you share a tool to check the CPU? We would be very thankful.

    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch. In your case menu items were imported 2 times, so go to Appearance > Menus and delete duplicated items.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:34

    Hello @Ziyag,

    Clear cache and check then – https://prnt.sc/1yv6t8r

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:32

    You’re welcome!
    Describe your request in more detail, please.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:31

    Hello,

    In this case, provide URL of the page with mentioned buttons, we will try to help using custom CSS code.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:30

    Hello,

    Theme Options > Header builder > Header Sticky > Mobile > Main Header WCAG Control > Background Color

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:23

    Hello,

    1/ Use the next custom CSS code:

    .et-menu-list .subitem-title-holder a {
    	position: relative;
    	display: inline-block;
    }
    .et-menu-list .subitem-title-holder a:before {
    	content: '';
    	height: 2px;
    	width: 0;
    	right: 0;
    	position: absolute;
    	transition: width .2s ease-in-out;
    	bottom: 5px;
    	background: var(--et_active-color, currentColor);
    }
    .et-menu-list .subitem-title-holder a:hover:before {
    	width: 100%;
    	right: auto;
    	left: 0;
    }

    , change padding for menu items and columns, for example – https://gyazo.com/fbcc0ec7e4a9b6c95f249751f3bf77f7 https://gyazo.com/40fbe514fc3e5a7a2ca04eb6dca7dbab

    2/ Theme Options > Header builder > Main menu > Mega Menu Dropdown Full-Width

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 09:00

    Hello,

    Provide URL and screenshot of the problem with roadmap section also. Use Lightshot screenshot or Gyazo tool to share links to your screenshots.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 08:57

    Hello,

    There is no such possibility, unfortunately.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 08:51

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 08:40

    Hello,

    Thanks for the reply. Please clear cache and check now – https://gyazo.com/9f06bb0c2355b1668c17026e571b59e0

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 08:39

    Hello,

    Sorry for the delay in answering.
    Settings of slider > try to set “Custom height value (0 – 992px)”. Our slider does not have a lot of settings for responsiveness. You may try to activate Slider revolution plugin and create a slider using the plugin, following documentation of it. But every additional plugin slows down site a bit.
    Add the next code in Custom CSS for page area https://prnt.sc/1yv07el :

    @media only screen and (max-width: 767px) {
        .banner.valign-middle .banner-content {
            width: 50%;
        }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2021 at 07:54

    Hello,

    Thanks for using our theme.
    As we can see, AMP version is activated on your site – https://www.8theme.com/documentation/xstore/amp-plugin/ Follow docs to set up the desired settings, or just go to Plugins > find XStore AMP plugin and disable it.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2021 at 16:46

    Hello,

    Clear cache and check now https://gyazo.com/af1a173cac758f4a4bc2a95710cb1b15

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2021 at 16:40

    Hello,

    We have build-in functionality to make extra galleries for each product variation and as you can see you are allowed to select images http://prntscr.com/1ys0sp9 but not allowed to select videos for variations. Accordion to your products we see that you have predefined variations and our code works in the next way:
    1/ Single product page is loading
    2/ Once it is loaded, WooCommerce trigger action that makes a request that tells there is predefined variation (in simple words it is like you clicked on variations just when page became loaded)
    3/ After that our product variations script starts to load data of variation that is triggered (clicked)
    4/ It gets data and replaces the default content of the slider with product variation’s one.
    So that’s why you don’t have product video after page is fully loaded.
    We would recommend you to disable predefined variations to make your default gallery with videos loads on start and only when user will try to change options (colors/sizes/etc.), it will replace your gallery with gallery of product variation.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2021 at 16:25

    Hello,

    wp-content/plugins/xstore-amp/admin/update.php
    We had some code that is ok with PHP8.0 but as we already found it causes an error with php < 8.0. We changed that piece of code to make it compatible with both versions. If you have such an issue, please remove the plugin and install it again (all your settings will be ok). We have uploaded new zip for installing. Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2021 at 16:14

    Hello,

    Theme Options > WooCommerce > Shop > Products style > Product Content Elements > disable Add to cart button

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2021 at 16:12

    Hello,

    Please provide URL and temporary wp-admin access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2021 at 16:11

    Try to edit page > [8theme] Layout options > Sidebar Position

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2021 at 15:27

    Hello,

    What version of the theme did you use before the update?
    The problem was caused by code in your child theme (header changes). Fixed. Clear cache and check now.

    Regards

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    Viewing 29,970 results - 29,941 through 29,970 (of 68,231 total)
Viewing 30 posts - 29,941 through 29,970 (of 68,231 total)
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