Hello,
Thanks for using our theme.
You can activate XStore now.
Regards
Hello,
Thanks for using our theme.
You can activate XStore now.
Regards
Hello,
The problem was caused by your custom CSS code added using Yellow Pencil plugin http://prntscr.com/26bz6c6 -> http://prntscr.com/26bz6mb , we’ve commented it, if there is something else is the wrong try to delete the code or check line by line https://prnt.sc/26bz7gc
Regards
Hello,
The problem was caused by your settings in permalinks (their structure)
You had – /index.php/%year%/%monthnum%/%day%/%postname%/
but now we have changed it to simple one -> http://prntscr.com/26bz3oz
and now it works ok
Regards
Hello,
As I can see it works – https://prnt.sc/26byt5g
Provide URL of product where it doesn’t work, please.
Regards
Hello,
Try to add the next code in Theme Options > Theme custom CSS:
.slider-item {
cursor: auto;
}
https://www.w3schools.com/cssref/pr_class_cursor.asp
Regards
Hello,
Thanks for using our theme. Check the Private Content –
Regards
Hello,
Could you provide temporary wp-admin access?
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
One of our technicians will check it after the weekend. Please do not change access.
Regards
Hello,
Theme Options > WooCommerce > Single product page > change settings, or you can enable our Single Product Builder and create layout from scratch depending on your needs.
Let us know if you need any further assistance.
Regards
Hello,
Thanks for contacting us.
Provide FTP access also.
Regards
Hello,
You’re welcome!
Try to use the next code:
.tax-product_tag .term-description {
order: 3;
}
.tax-product_tag .content.main-products-loop {
display: flex;
flex-direction: column;
}
Regards
Hello,
We don’t have New label, you may look for an additional plugin to implement this, for example, https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or https://woocommerce.com/products/woocommerce-advanced-product-labels/
Regards
Hello,
Do you use an additional payment plugin? Try to disable it and check then. If block is added by a plugin, contact support of that plugin.
Regards
Hello,
Thanks for the reply. One of our technicians will check it after the weekend. Please do not change access.
Regards
There is no ready solution, and additional customization is outside the scope of our support. I would recommend you to contact WooCommerce plugin support
Regards
Hello,
You’re welcome!
Paddings settings were changed to https://prnt.sc/26bpkq0 = https://prnt.sc/26bpu7w
Regards
Clear cache and check the form now.
Regards
.single-product .compare:before {
color: #389cf4;
}
Regards
Hello,
Check now – https://prnt.sc/26bpkq0 > https://gyazo.com/b48329ea98eaf7717a057b30a6d0eddc
Regards
Hello,
Check now – https://prnt.sc/26bpkq0 > https://gyazo.com/b48329ea98eaf7717a057b30a6d0eddc
Regards
Hello,
Synchronize translation of WooCommerce plugin – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then find and translate the mentioned text
Regards
Hello,
1/ By default, there is no such option for My account page.
2/ WooCommerce > Settings > Accounts & Privacy > XStore “My account” page settings > Products type
3/ Contact support of WooCommerce plugin
Regards
Hello,
Sorry for the delay in answering.
Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear all cache, and check then. Maybe one of the additional plugins is a reason for the problem. If it is true, enable plugins one by one to find out which one support you need to contact.
Let us know if any further assistance is needed from our side.
Regards
Hello,
Sorry for such a long delay in answering. I’ve sent a reminder for our technicians team, one of them will give an answer after the weekend.
Regards
Old reviews on your site were post without stars-rating, now it works fine – https://prnt.sc/26bnpck > https://prnt.sc/26bnoxq https://prnt.sc/26bnp0c https://prnt.sc/26bnp37 You can delete “test” review and post new ones.
Regards
Hello,
Theme Options > Header builder > Main menu > set padding top and bottom 40px
Regards
What do you mean by prefooter? Provide a screenshot. You can use Lightshot screenshot or Gyazo tool to share the link to your screenshot.
Also, provide temporary wp-admin access via the Private Content area.
Regards
Hello,
Provide URL and temporary wp-admin access, so we can take a closer look.
Regards