Hello,

Take our apologies for the delay in answering. We have a large number of requests during these days.
It looks like you have solved it, because here is what we can see:
1/ Filters are ok for desktop and mobile
2/ Products have a grey background on desktop and mobile
http://prntscr.com/26wqssf
3/ Footer is ok
http://prntscr.com/26wqtr6
4/ Bottom footer is ok
http://prntscr.com/26wqu22

Regards

Hello,

I will pass your question to our technicians team (Olga is on vacation now), the reply may take some time. Please be patient.

Regards

Hello,

Update theme and plugins – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Do not forget to create a full backup before the update. If your site is live, we would recommend creating a staging site (full copy of the existing one), and doing all updates there first.
Go to Theme Options and publish. Clear cache and check filter and footer then.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem. If this situation is not caused by a plugin, provide temporary FTP access (contact your hosting provider and ask for FTP host, FTP username, and FTP password).

Regards

Hello,

There is no such option, by default. Please submit your request here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.

Regards

Disable W3 Total Cache plugin and check WooCommerce > Status > https://prnt.sc/26wcl2l It will show the same value even with default theme, so it is not caused from our side. Contact support of hosting to get the advice why you can see 180 https://prnt.sc/26wczwv but WooCommerce 30.

Regards

Hello,

What is URL of your site?

Regards

Hello,

It’s ok why is that?
https://prnt.sc/26w6zkj

– this is caused by low Max execution time – https://prnt.sc/26wccwv https://prnt.sc/26wcl2l , contact your hosting provider to increase execution time, this will hide the warning (max_execution_time is a limit for the execution time while running the script). We have been able to see this problem when disabled some of 3rd party plugins on your site. One of plugins changes data of monitoring. The same with speed, it is affected by plugins you are using. We would recommend you to disable all 3rd party plugins and check how the Dashboard and site works, it is much faster. Please use only plugins that are really required, we are not responsible for the work of additional plugins.
Let us know once the Max execution time will be increased and un-required plugins disabled, we will check one more time.

Regards

Hello,

Sorry for the delay in answering.
1/ Try to add the shortcode on the language switcher into the Footer https://www.8theme.com/documentation/docs/footer-section/
2/ Describe the request in more detail here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.
3/ Try to add the next custom CSS code:

table.variations td.value select {
    display: inline-block !important;
}
table.variations td.value ul {
    display: none;
}

https://prnt.sc/26wbzri
https://www.8theme.com/documentation/xstore/amp-plugin/custom-css-section/

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

Hello,

Clear cache and check now.
If any problem persists, provide screenshots, please. You can use Lightshot screenshot or Gyazo tool to share links to your screenshots.

Regards

Hello,

You edited this file via child theme – https://prnt.sc/26was41 , we’ve renamed the file and quick view works fine now. So copy the file from the parent theme into the child and did your changes there.

Regards

Hello,

Done.
child-theme/functions.php -> http://prntscr.com/26wammo
+ added new file – child-theme/woocommerce/single-product/rating.php

Regards

Hello,

Check now. Changes were done in child-theme/functions.php -> http://prntscr.com/26w9qj2

Regards

Hello,

As I can see, the width of menu is just fine – https://prnt.sc/26w9m6u How can I help you? Describe your request in more detail, please.

Regards

Hello,

Do you have the same problem when a default theme (like Storefront or Twenty Twenty-One) is activated on your site?

Regards

You’re welcome!

Regards