Hello,

Check now.

Regards

Hello,

Edit the static block > Text element > text tab – https://gyazo.com/ff6cf3097dbba9f5c6b1325691ee45ea

One last question – When I go into xstore to view and make changes it shows them but when I go out to wordpress and look at it after clearing the cache it’s still the same. The free shipping is still there and the xstore logo is still on the sticky smart menu even after I’ve changed it! Why is that? I’ve been doing this for over 25 years, and I know how to clear cache in my browser and in wordpress, it doesn’t make a difference…

– let’s sort it out one by one, next time, please post questions with screenshots.
https://gyazo.com/c4b72a5bdd72e5f6838096c05f0d92b1 – do you want to delete or change this text?
About the logo in the Sticky header, edit the logo for Multiple headers, for example https://gyazo.com/0debbfce43bacd44210bda15e693d92a
check now, contact us page – https://gyazo.com/146ab00ea9e828a85472046786f67f2d home – https://gyazo.com/acc574512b7e8e285ca8ac739e444b65

Regards

Hello,

It seems the problem exists with the default storefront theme too
https://gyazo.com/8d2d31b0f4a8ba0c2953b3812ec32d4c
Please, contact WordPress support because this issue is not related to our theme or plugin but persists with default themes as well.

Regards

Hello,

Add custom CSS code in Theme Options > Theme custom CSS > Global, for example:

.cart-checkout-nav {
    background-color: transparent !important;
}
.cart-checkout-nav .active {
    color: white !important;
}

Regards

Hello,

Sorry for the delay in answering.
Fixed. Check now. In theme update it will be fixed too.
You provided FTP access to another site, please provide correct access next time.

Regards

Hello,

By default, there is no such option.
You can maybe find a plugin that can provide this functionality. The theme has no such feature implemented, and we did not test such plugins officially so can’t recommend them.
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins.

Regards

Hello,

Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
If the problem is independent of plugins, provide temporary FTP access, so we can take a closer look.

Regards

Hello,

There is a critical error on your Shop page. Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Provide temporary wp-admin and FTP access. We will check the problem more deeply.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

Hello,

Sorry for the delay in answering.
Download archives from this page – https://dropmefiles.com/R7JWl

Regards

Hello,

Edit content and remove <br> https://gyazo.com/c9d34bfc3ab2f337751bf72d2bf7f6a0

Regards

Hello,

Provide URL of the mentioned page and screenshot of the problem.

Regards

It can’t be fixed, unfortunately.

Regards

wp-content/themes/xstore/js/modules
or provide FTP access via the Private Content area

Regards

Hello,

If you want to edit archive page (Shop or Blog) using Elementor you need to use Elementor Pro, the default Elementor does not have such an option. If you have Elementor Pro, contact their support to get assistance.

Regards

Check now.

Regards