How can I have the display of my category on the side bar

This topic has 7 replies, 2 voices, and was last updated 2 years, 2 months ago ago by mariangio

  • Avatar: mariangio
    mariangio
    Participant
    March 2, 2022 at 12:35

    Hi.
    When I am editing my website the categories are showing on the side (as I wish). Photo attached
    But when I navigated from an incognito page, it shows as a hidden/showing display. How can I change it back to what I can see when I am editing.
    Thanks

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2022 at 13:06

    Hello,

    Theme Options > General > disable Mobile Content Optimization option.

    Regards

    Avatar: mariangio
    mariangio
    Participant
    March 2, 2022 at 13:21

    Hi Rose
    The fact is that a display on a computer. Not a cellphone. Is it the same thing to change?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2022 at 09:03

    Hello,

    Yes, please do this and let us know the result after all cache clearing.

    Regards

    Avatar: mariangio
    mariangio
    Participant
    March 3, 2022 at 14:48

    Hi. It was already disabled. Could you please let me know how to fix it. Here the access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 3, 2022 at 15:20

    Hello,

    We do not see the problem even via incognito browser – https://gyazo.com/d58b7dc27b0ca5666db9f4d446dea1a9
    Try to check from another device.
    If the problem persists, try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.

    Regards

    Avatar: mariangio
    mariangio
    Participant
    March 3, 2022 at 16:33

    Thanks

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The issue related to '‘How can I have the display of my category on the side bar’' has been successfully resolved, and the topic is now closed for further responses

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