Hello,
Thank you. I have passed your request to our developers. I’ll inform you once they provide solution.
Regards
Hello,
Thank you. I have passed your request to our developers. I’ll inform you once they provide solution.
Regards
Hello,
Sorry, but your request is a bit unclear to me, the mentioned URL can’t be opened. Please describe the desired result in more detail with screenshots.
You can activate Single Product Builder via Theme Options > WooCommerce, and create content of product page from scratch.
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Hello,
Is FTP access from http://www.whole*****art.com.sg site? We can’t see our changes. Please check. Waiting for your reply.
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Provide temporary wp-admin and FTP access. I will ask one of our developers to check what can be done to help you.
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Hello,
Check now – https://prnt.sc/AYFmAN169Qmv https://prnt.sc/cy7kcmlEPoR8 https://prnt.sc/ELOYWPkphF06
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Hello,
Ok, you can activate the theme now.
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Thanks for the reply!
You provided access to empty directory https://prnt.sc/_N6q23zXj1dM
Please, give us FTP access to your WP installation files.
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Hello,
Check content in the Private Content area
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Hello,
Theme Options > General > Enable Classic Widgets Panel > On, then go to Dashboard > Appearance > Widgets > Shop sidebar > add the widget.
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Hello,
You’re welcome! Have a nice day!
Regards
Hello,
1/ Add the next code in functions.php of your child theme:
add_filter('etheme_sticky_cart_title', function ($title, $full_title) {
return $full_title;
}, 10, 2);
Filter to show full title in sticky panel instead of cropped one by 30 chars.
2/ Download navigation-prev-next.php file from this page – https://dropmefiles.com.ua/en/T6H7fGEs and upload it into /wp-content/themes/xstore/templates folder, then add the next code in functions.php of your child theme
add_filter('etheme_prev_next_title', function ($title, $full_title) {
return $full_title;
}, 10, 2);
Regards
Theme Options > General > Enable Classic Widgets Panel > On, then go to Dashboard > Appearance > Widgets > PreFooter > delete empty static block widget.
Also, add the next code in Custom CSS for page area https://prnt.sc/DrH1mQeQOoOT
.content-page {
padding-bottom: 0px !important;
}
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Hello,
Please provide temporary wp-admin access.
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Hello,
Display categories apart from products: Theme Options > WooCommerce > Product catalog > Shop page display products and categories > Categories Appearance option > Apart from products.
Could you, please, repeat the question that we missed?
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Hello,
We are glad that it was solved. Have a nice day!
Regards
Hello,
You’re welcome! Have a nice day!
Regards
Hello,
Provide temporary FTP access (FTP host, FTP username, FTP password, FTP port). If you do not know how to create FTP contact with your hosting provider, they will help you.
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Hello,
Theme Options > Theme custom CSS > delete the next code – https://prnt.sc/nvAvgh-HRyG2
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Hello,
There is no such option, try to add the next code in Theme Options > Theme custom CSS:
.single-product .st-swatch-preview li span:hover, .single-product .st-swatch-preview li.selected span {border-color: var(--et_main-color);}
.single-product .st-swatch-preview li span {border: 4px solid white;}
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Hello,
Yes, there is no such possibility, unfortunately.
You can submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
Thanks for using our theme. There is no such option, unfortunately. Please submit request here – https://www.8theme.com/taskboard/
Regards
Hello,
Theme Options > WooCommerce > Shop elements > Brands > Choose The Location For Brands
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Hello Tony,
A lot of customers use our theme without thisproblem. We recommend you to activate the debug mode to find out the reasone of the problem.
Maybe theme files was not fully uploaded, maybe there is a conflict with a 3rd party plugin or something on the server side. To be able to help you, we neeed to check the problem more deeply. Please reply back with temporary access and info from the debug mode.
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Hello,
You can set Default Form Values for variable product, edit product > https://prnt.sc/N4XUQN5aMv0d
Theme Options > WooCommerce > Shop elements > variation swatches > Swatches Border Color
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Hello Tony,
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide URL of your site, temporary wp-admin and FTP access, via the Private content area. Also, let us know error text that is shown after activate the debug mode.
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Hello,
Thanks for exmplanation an dexample provided. This can’t be done, right now. Please submit your request here – https://www.8theme.com/taskboard/ , so our developers can check it and discus.
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You’re welcome!
Regards
Hello,
Please check this topic https://www.8theme.com/topic/remove-or-from-product-page-add-to-cart/
Regards
Check settings of columns for the metioned section.
Provide temporary wp-admin access, so we can take a closer look.
Regards