Hello,
Try to activate the theme now.
Regards
Hello,
Try to activate the theme now.
Regards
XStore Core plugin was installed incorrectly. You need to re-upload files of the plugin via FTP and then activate it via Dashboard. Provide FTP access, so we can do this for you.
If you do not know how to create FTP contact with your hosting provider, they will help you.
Regards
Hello,
Elementor or WPBakery do you prefer?
Provide temporary wp-admin access, so we can take a closer look and help you. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Add the next code in Theme options > Theme custom CSS:
.single-product .toggles-by-arrow .active:not(li) > a .open-child:before,
.single-product .toggles-by-arrow .open-child::before {
left: 20%;
}
.single-product .woocommerce-tabs.type-accordion .wc-tabs .et-woocommerce-tab .open-child {
background: black;
color: #F3B71B;
}
Regards
Hello,
Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our support.
We can’t open your link from the Private Content area. Please check.
Provide temporary wp-admin and FTP access, so we can check if it is possible to find a quick solution from our side.
Have you tried to contact the support of the plugin? How does it work when a default theme, like Storefront, is activated on your site?
Regards
Hello,
Please provide URL of the variable product.
Unblock it for Ukraine.
Regards
Hello,
Theme Options > WooCommercer > Single Product Builder > delete Breadcrumbs element from the page content.
Regards
Hello,
Theme Options > WooCommerce > Shop > Products style > Show Variations As Simple Products (Beta) > Off
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Hello,
Please check next screenshots – https://prnt.sc/18Vox0D9Cgeg https://prnt.sc/OTi8thKlD5kc
Regards
Hello,
Thanks for understanding. Our developers team will be back at work after the weekend. Please be patient
Regards
Hello,
There is no ready solution, unfortunately. Please submit your request here – https://www.8theme.com/taskboard/
Regards
Hello,
Please provide URL of the variable product that has out-of-stock variations.
Also, check FTP access – https://prnt.sc/ZeD9YG-8RM1e , we can’t connect.
Regards
Hello,
1, 3/ Clear cache and check now.
2/ Check now – https://prnt.sc/NkdDHOAz1-LX
you are using <pre>...</pre> https://prnt.sc/QzBlfL-8_Ksv , so delete these tags, or add the next code in Theme Options > Theme custom CSS to change font-family:
pre {
font-family: Quicksand;
}
Regards
Hello,
Thanks for using our theme.
1/ Theme options > Woocommerce > Shop > Products style > Product Content Elements > Hover buttons on mobile
2/ It redirects to the single product page because you are using an additional plugin that adds parameters, which can be selected before adding to cart, for example – https://prnt.sc/baM5Wh7g1Fil
Regards
Hello,
Thanks for the reply.
Please use Contact form on this page https://www.8theme.com/contact-us/ – https://prnt.sc/OzI-mLGgvqUt
Regards
Hello,
XStore will remain to be compatible with loco translate.
You can use Loco Translate or Poedit https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ , as for me, Loco is the better one.
Provide screenshots of untranslated strings and temporary wp-admin access, so we can help you.
Regards
Hello,
It’s related to the speed of the scripts loading. Elementor and our theme use scripts to make full-width row, and apply styles, so it does not display like full width till the necessary scripts loaded. You can enable site preloader to hide that effect or try to speed up the scripts loading using cache plugin, improve server speed settings.
Regards
Hello,
Thanks for using our theme. I’ve selected the category in the current slider settings – https://prnt.sc/OTStuFURIHhF
Regards
Hello,
No products in the cart. and Return to shop – come from XStore theme, but you translated it for WooCommerce plugin.
Shopping Cart – should be translated for XStore Core plugin.
Read this article – https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/
Regards
You’re welcome! Have a nice day!
Regards
Hello,
We did not test such plugins officially. Please try https://wordpress.org/plugins/aco-product-labels-for-woocommerce/ https://wordpress.org/plugins/advanced-product-labels-for-woocommerce/ or similar that will suit your needs most of all.
Regards
Try to use the next custom CSS code:
.related-products .product {
border-bottom: 1px solid var(--et_border-color);
border-right: 1px solid var(--et_border-color);
display: flex;
justify-content: center;
}
.related-products {
border-top: 1px solid var(--et_border-color);
border-left: 1px solid var(--et_border-color);
display: flex;
flex-wrap: wrap;
flex: 1;
}
.related-products .content-product {
flex-direction: column;
justify-content: normal;
display: flex;
flex: 1;
}
.related-products .content-product .product-details {
padding-bottom: 0px;
}
Regards
1/ Theme Options > header builder > Dropdown menu > Computed Box > paddings
2/ https://prnt.sc/DdtPNn1aGXuy
Regards
Hello,
Thanks for using our theme.
Please provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Hello,
Changes will be done in the next update.
If you can’t wait, edit et-core-plugin/app/models/customizer/functions.php file via FTP, and delete brackets https://prnt.sc/ejMsZ49ujHJu
Regards
Hello,
Thanks for contacting us.
As we can see, you are using WPBakery, but the mentioned demo page was created using Elementor. It is bad practice to use 2 different editors.
Please check our WPBakery demos – https://prnt.sc/aEj6TFYIjnCq https://xstore.8theme.com/#demos-content , and watch this video about page importer – https://youtu.be/wkIKN2IyEZI
Regards
You provide URL of the Elementor demo, it can’t be imported, because it is another page builder, not WPBakery.
This is URL of WPB demo – https://xstore.8theme.com/demos/2/minimalist-outfits/minimalist-outfits-about-us/ , imported on your site, check test02 page, please.
Regards
Hello,
Provide URL, please.
Regards
Hello,
Provide temporary wp-admin access and URL of the desired demo page, please.
Regards