Page 866 – 8theme.com

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Rose Tyler

Support staff

June 25, 2022 at 07:00

Hello,

Thanks for the reply.
Our developers team will be back at work after the weekend.
Meanwhile, provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#326984 Copied In reply to: Instagram – Error: There is no media to show!

Rose Tyler

Support staff

June 25, 2022 at 06:44

Hello,

Thanks for contacting us.
Could you provide URLs of the desired templates?

Regards

Please contact administrator
for this information.

#326983 Copied In reply to: Revolution slider templates needed- please help

Rose Tyler

Support staff

June 25, 2022 at 06:31

Hello,

To fix the problem, you need to reset the header content (via Theme Options > Header builder > Reset header builder) and then add elements again. You will not lost settings of elements, just need to set elements to desired positions after the reset.

Regards

#326982 Copied In reply to: Problen with show/edit/delete Connection block

Rose Tyler

Support staff

June 24, 2022 at 14:54

Hello,

Yes, you can.

Regards

#326949 Copied In reply to: Errors in widgets – Niche Market 03 – new look

Rose Tyler

Support staff

June 24, 2022 at 14:53

Fixed. Clear cache and check now.

Regards

#326948 Copied In reply to: Filter on mobile is not working properly

Rose Tyler

Support staff

June 24, 2022 at 14:20

Hello,

Elementor > Post types > enable editor for static blocks and products.
Theme options > Footer > Footer styling > Footer Links

Regards

#326925 Copied In reply to: Hello there a problem with the letter add the link

Rose Tyler

Support staff

June 24, 2022 at 13:35

Hello,

Changes were done in files of the plugin. Version with the fix will be available on our Downloads page soon.

Regards

#326912 Copied In reply to: No wishlist heart icon after first infinite load of products

Rose Tyler

Support staff

June 24, 2022 at 13:32

Hello,

Thanks for the screenshot. It is strange. What browser do you use? Could you please check from another device?

Regards

#326911 Copied In reply to: Filter menu not displaying correctly since latest update

Rose Tyler

Support staff

June 24, 2022 at 12:24

Hello,

I’ve passed your issue to our developers. I’ll inform you once they fix it.

Regards

#326902 Copied In reply to: Filter on mobile is not working properly

Rose Tyler

Support staff

June 24, 2022 at 12:23

Hello,

Thanks for using our theme.
You can activate it now.

Regards

#326901 Copied In reply to: no è stato possibile attivare il prodotto su nuovo dominio

Rose Tyler

Support staff

June 24, 2022 at 10:24

Hello,

Thanks for the reply.
I’ve passed your request to our developers.
Could you post it also here https://www.8theme.com/taskboard/ ?

Regards

#326855 Copied In reply to: Issue with product additional custom block

Rose Tyler

Support staff

June 24, 2022 at 08:54

Hello,

Thanks for using our theme.
Here you can find changelog – https://xstore.8theme.com/update-history/
https://prnt.sc/LsJJndS9VPzz
Read about theme and plugins update – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#326827 Copied In reply to: WP Options Table Optimisation – WPENGINE

Rose Tyler

Support staff

June 24, 2022 at 08:49

Hello,

Thanks for using our theme.
Do not use the Delay JavaScript option of the WP Rocket.
We can provide screenshots of settings from our demo site, as an example – https://gyazo.com/20b36f9bf2dd229261329256c9c74f8f https://prnt.sc/GeLDsVfOq47S https://prnt.sc/zTAJUhz0eNq5 https://prnt.sc/f1qQhGpizwoR
Other options you need to test by yourself because depending of 3rd party plugins and additional customization, the situation on our demo and your site are not the same.
Also, you can try to activate XSTORE Ajaxify in the settings of elements (page content) https://prnt.sc/EvzLILwXaCKt

https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#326824 Copied In reply to: Optimal Settings for Xstore when using WP Rocket

Rose Tyler

Support staff

June 24, 2022 at 07:51

Hello,

Ok. You can activate the theme now.

Regards

#326815 Copied In reply to: One standard license is valid only for 1 project

Rose Tyler

Support staff

June 24, 2022 at 07:19

Hello,

According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project), read more – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.
As we can see, you activated the theme on https://mikirazem-01.sklepinternetowy.info/ and it looks like a separate product from https://kwiaciarnia.dobracena.store/ , so you can’t activate the theme now. Waiting for your reply.

Regards

#326810 Copied In reply to: One standard license is valid only for 1 project

Rose Tyler

Support staff

June 24, 2022 at 07:13

Hello,

Please clear cache (CDN and cache of your mobile browser) and check then.

Regards

#326809 Copied In reply to: i need to exclude them but i just dont know the exact url of them can u help me

Rose Tyler

Support staff

June 24, 2022 at 07:10

I do not see the problem – https://prnt.sc/qgF2XT2iBUxY https://prnt.sc/_qhTtl4AQ2n9 Please clear cache and check one more time.

Regards

#326808 Copied In reply to: Filter menu not displaying correctly since latest update

Rose Tyler

Support staff

June 24, 2022 at 07:07

Hello,

Disable the plugin and check how it works then. If the problem persists with the plugin only, contact support of the plugin.

Regards

#326807 Copied In reply to: No logro que los productos se vean igual en cualquier version movil

Rose Tyler

Support staff

June 24, 2022 at 07:04

Thanks for the reply.
Clear cache and check now.
If you need any further assistance, provide screenshots of problems, please.

Regards

#326806 Copied In reply to: Xstore – car store RTL PROBLEM – please help

Rose Tyler

Support staff

June 24, 2022 at 06:50

Hello,

Go to Theme Options > WooCommerce > Single Product Builder > disable the builder or add elements into the content area.

Regards

#326805 Copied In reply to: My single page shows blank, but when I switch themes, it becomes okay

Rose Tyler

Support staff

June 24, 2022 at 06:49

Hello,

Thanks for contacting us.
We can’t open your site – https://prnt.sc/SnU8ckJC3ZGA Is there a restriction by IP or something else?

Regards

#326804 Copied In reply to: Demo import is a disaster this not look like themeforest

Rose Tyler

Support staff

June 24, 2022 at 06:45

Hello,

Thanks for using our theme.
Please provide URL and temporary wp-admin access.
Also, describe the desired result in more detail.

Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#326803 Copied In reply to: Principal post image in breadcrumb cant do it

Rose Tyler

Support staff

June 24, 2022 at 06:43

Hello,

Sorry, but your requests are a bit unclear to me. Could you, please, write in English?

Regards

#326801 Copied In reply to: Problema con menu da cellulare che non apre le sottopagine

Rose Tyler

Support staff

June 24, 2022 at 06:41

You’re welcome!
Have a nice day!

Regards

#326800 Copied In reply to: change related product text to related reviews

Rose Tyler

Support staff

June 24, 2022 at 06:41

Hello,

Theme Options > General > Enable Classic Widgets Panel > On

Regards

#326799 Copied In reply to: Errors in widgets – Niche Market 03 – new look

Rose Tyler

Support staff

June 23, 2022 at 15:46

Please provide URL of page with the problem.

Regards

#326768 Copied In reply to: Filter on mobile is not working properly

Rose Tyler

Support staff

June 23, 2022 at 14:45

You have custom css that hides sidebar on mobile devices -> https://prnt.sc/9Ox0Wibcefm3 and if remove it then the sidebar will work as expected -> https://prnt.sc/-EnhZwLf3Nxs

Regards

#326763 Copied In reply to: Filter on mobile is not working properly

Rose Tyler

Support staff

June 23, 2022 at 14:44

Hello,

Thanks for the reply.
Could you please, provide a link (in private content) to the page that has such problem ?
Because I don’t see any issues -> https://gyazo.com/91c3f301ffaec57449da241136653ab0

Regards

#326762 Copied In reply to: Filter menu not displaying correctly since latest update

Rose Tyler

Support staff

June 23, 2022 at 14:35

You’re welcome!
Have a nice day!

Regards

#326761 Copied In reply to: Variation swatches. When out of stock, cant know wich one

Rose Tyler

Support staff

June 23, 2022 at 14:31

Hello,

Thank you. I’ve passed your issue to our developers. I’ll inform you once they fix it.

Regards

#326759 Copied In reply to: Filter on mobile is not working properly
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Viewing 25,980 results - 25,951 through 25,980 (of 68,231 total)

Viewing 30 posts - 25,951 through 25,980 (of 68,231 total)

← 1 2 3 … 865 866 867 … 2,273 2,274 2,275 →

Forum Replies Created

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