Page 852 – 8theme.com

Forum Replies Created

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Rose Tyler

Support staff

July 11, 2022 at 07:11

Hello,

Please set the administrator role for the user because we can’t access Theme Options right now.

Regards

Please contact administrator
for this information.

#329318 Copied In reply to: Theme has changed after updating? ???

Rose Tyler

Support staff

July 11, 2022 at 07:01

Clear cache and check now, I’ve deleted Content from the Text tab here (for Multiple Headers on your site) – https://prnt.sc/ozWivGSc3vhV > https://prnt.sc/CEinq3xVgttp

Regards

#329317 Copied In reply to: Free shipping cost over 49$ keeps showing up

Rose Tyler

Support staff

July 11, 2022 at 06:57

Thanks for understanding. Have a nice day!

Regards

#329316 Copied In reply to: XStore theme – Dokan single vendor shop page

Rose Tyler

Support staff

July 11, 2022 at 06:43

Hello,

Thanks for using our theme and for contacting us.
Go to Appearance > Customize > WooCommerce > Product catalog > Shop Page Display

Regards

#329313 Copied In reply to: Show categories and subcategories on shop page

Rose Tyler

Support staff

July 11, 2022 at 06:42

Hello,

Yes, you can do it here – https://www.8theme.com/taskboard/
Also, you can contact authors of Dokan plugin.

Regards

#329312 Copied In reply to: How to filter products list by vendor…

Rose Tyler

Support staff

July 11, 2022 at 06:40

Hello,

Delete mentioned code then the cart Off-Canvas will be shown correctly on the Home page.
Who added the code on your site? You can ask that person to change classes in the code in case it is needed still.

Regards

#329311 Copied In reply to: The progress bar is not showing correctly on the front page

Rose Tyler

Support staff

July 11, 2022 at 06:37

Hello,

Provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#329309 Copied In reply to: Free shipping cost over 49$ keeps showing up

Rose Tyler

Support staff

July 10, 2022 at 15:15

Hello,

Please contact support of the plugin first – https://wordpress.org/support/plugin/dokan-lite/

Regards

#329291 Copied In reply to: XStore theme – Dokan single vendor shop page

Rose Tyler

Support staff

July 10, 2022 at 13:37

Hello,

Could you provide temporary wp-admin access?

Regards

#329289 Copied In reply to: Very low speed loading site and problem with render-blocking resources

Rose Tyler

Support staff

July 10, 2022 at 09:47

1/ There is a Mixed content error – https://prnt.sc/3MyKJEu8Cfx_ , re-upload the logo image into your media library and then re-select it in Theme Options, or contact your hosting provider about this Mixed content issue.
2/ Try to do changes now and let us know the result. You are using a cache plugin, so do not forget to clear the plugin cache and cache of your browser.

Regards

#329285 Copied In reply to: Homepage logo issue, template css problem

Rose Tyler

Support staff

July 10, 2022 at 09:00

Hello,

Please provide temporary wp-admin access, so we can take a closer look at your settings and plugins you are using.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#329283 Copied In reply to: Homepage logo issue, template css problem

Rose Tyler

Support staff

July 10, 2022 at 08:53

Hello,

1/ You can change the notification after adding to cart to something else in Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification Type.
2/ Header Builder > Cart > MINI-CART DROPDOWN > colors https://prnt.sc/0UqXaU-GUwoz
3/ Header Builder > Cart > Mini-Cart Promo Message > edit Text tab content

Regards

#329282 Copied In reply to: Cart product added notice and off canvas style

Rose Tyler

Support staff

July 10, 2022 at 08:48

Hello,

1/ There is no such feature implemented, unfortunately. You can maybe find a plugin that can provide this functionality. Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
2/ Try to enable Elementor for static blocks, then create a block with the desired content, Edit product > select additional custom block, then go to Theme Options > WooCommerce > activate Single Product Builder and add elements depending on your needs.

Regards

#329281 Copied In reply to: How to add product variables on each product?

Rose Tyler

Support staff

July 10, 2022 at 08:29

Hello,

The problem is caused by your custom CSS code – https://prnt.sc/FlFIm8vCZL0G

Regards

#329280 Copied In reply to: The progress bar is not showing correctly on the front page

Rose Tyler

Support staff

July 10, 2022 at 08:15

Hello,

There is no such filter unfrtuately. But you can use Store list page (lists all the stores available on the site on a single page), for example – https://xstore.8theme.com/demos/2/dokan/store-listing/ https://wedevs.com/docs/dokan/getting-started/installed-pages/

Regards

#329279 Copied In reply to: How to filter products list by vendor…

Rose Tyler

Support staff

July 10, 2022 at 07:23

Hello,

Please describe in more detail what exactly doesn’t work and what problems you face.

Regards

#329278 Copied In reply to: Hello, can you refund me my Current Subscription Plan

Rose Tyler

Support staff

July 10, 2022 at 07:02

Hello,

Yes, the quick view works fine

Regards

Please contact administrator
for this information.

#329276 Copied In reply to: variations not working – moved to drop down

Rose Tyler

Support staff

July 10, 2022 at 07:01

Hello,

Theme Options > WooCommerce > Shop > Prodcuts style > Product Title Limit

Try to use custom CSS code from this topic – https://www.8theme.com/topic/problem-with-products-layout-in-shop-page/#post-316130

Regards

#329275 Copied In reply to: How to Adjust Woocommerce Product Title Length?

Rose Tyler

Support staff

July 10, 2022 at 06:57

Hello,

1/ Make sure you are using the latest version (8.2.3) of the theme (it is not recommended to update Core before the theme update).
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

Regards

#329274 Copied In reply to: Update xstore Core plugin, then site is not working.

Rose Tyler

Support staff

July 10, 2022 at 06:54

Hello,

Thanks for using our theme.
Please contact your hosting provider first. Check server error log.
Let us know the result.

Regards

#329273 Copied In reply to: WooCommerce is conflicting with XStore and throwing up a 500 error

Rose Tyler

Support staff

July 10, 2022 at 06:51

Hello @Jordan,

We’ve checked translation on your site, it works fine, you just need to find and translate strings manually. For example – https://prnt.sc/31L6QEkvfn0t > https://prnt.sc/j3g5UlKVnp15 and so on. Also, do not forget to clear cache.

Regards

#329272 Copied In reply to: Translation quick view and more traduction

Rose Tyler

Support staff

July 8, 2022 at 15:33

Hello,

Do you use an additional plugin to set the min order?
Provide temporary wp-admin access, so we can take a closer look at your settings.

Regards

#329216 Copied In reply to: How to change the price if i have minimum order

Rose Tyler

Support staff

July 8, 2022 at 15:01

Hello,

Theme Options > Header builder > Search > Search Product Variations > Off

Regards

#329214 Copied In reply to: Variation showing in search results – how to turn off?

Rose Tyler

Support staff

July 8, 2022 at 14:42

Hello,

Contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.35
To activate the theme your site should be able to make requests to our server and get a response.

Regards

#329213 Copied In reply to: I can’t activate my license – connection issue

Rose Tyler

Support staff

July 8, 2022 at 13:39

Hello,

What exactly settings don’t work?
Provide screenshots of the desired result and current situation, please, for a better understanding.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.

Regards

#329211 Copied In reply to: Woocommerce Paypal Payments plugin doesn’t display buttons

Rose Tyler

Support staff

July 8, 2022 at 13:31

Hello,

Theme Options > Mobile pannel > Background Color

Regards

#329210 Copied In reply to: How to change the background color of the mobile bottom navigation bar?

Rose Tyler

Support staff

July 8, 2022 at 10:49

Hello,

Could you provide temporary wp-admin access?

Regards

#329208 Copied In reply to: variations not working – moved to drop down

Rose Tyler

Support staff

July 8, 2022 at 10:41

Hello,

Provide URL of your site and temporary wp-admin access.

Regards

#329207 Copied In reply to: Mega Menu not appearing properly, after importing data from parent website

Rose Tyler

Support staff

July 8, 2022 at 10:21

Hello,

Please post your request here – https://www.8theme.com/taskboard/

Regards

#329205 Copied In reply to: AMP XSTORE HOMEPAGE —> Category and Product Issue

Rose Tyler

Support staff

July 8, 2022 at 10:14

Hello,

Could you provide temporary wp-admin access?

Regards

#329203 Copied In reply to: Updates on images do not show up on website unless I hard refresh
← 1 2 3 … 851 852 853 … 2,273 2,274 2,275 →

Viewing 25,560 results - 25,531 through 25,560 (of 68,231 total)

Viewing 30 posts - 25,531 through 25,560 (of 68,231 total)

← 1 2 3 … 851 852 853 … 2,273 2,274 2,275 →

Forum Replies Created

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