Imported. Please clear cache of browser and check – https://prnt.sc/AGkWKtnG8dFo
let us know if you need any further assistance.
https://prnt.sc/b6f5kqxKY0TF – max_execution_time is a limit for the execution time while running the script. For example, if you import content and script need more than 60 secs then you may face the problem with demo content import. But depending on other server settings script could finish its work faster. So, if you didn’t face problems with theme options then don’t worry about this parameter. But it would be better to contact your hosting provider and ask to increase max_execution_time.
Regards
Rose Tyler
Support staff
July 8, 2022 at 08:59
As I can see you already have 4.2.3 version of Core plugin and the latest version of the theme 8.2.3. So my question is do you want to get demo content of Car parts and any other demo version on your site ? https://prnt.sc/mm1AuLw-tpAwhttps://xstore.8theme.com/
Regards
Rose Tyler
Support staff
July 8, 2022 at 08:54
What demo version do you want to import?
Regards
Rose Tyler
Support staff
July 8, 2022 at 08:38
Hello,
When you open the Customizer you need to wait once it will be a full loaded, then change any option > then click on publish and wait once settings will be published > then you can close the customizer.
Regards
Rose Tyler
Support staff
July 8, 2022 at 08:30
Hello,
Problem? Do you mean problem with import of demo content?
Let us know what version you want to import and provide temporary wp-admin access, we will do the import on your site.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Rose Tyler
Support staff
July 8, 2022 at 08:22
Hello,
1/ It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.
Also, make sure that all 3rd party plugins are disabled before the import. Demo content can be imported incorrectly in case a lot of 3rd party plugins were activated on the site before the import.
2/ https://prnt.sc/tw-FD61BV3NE – this is no error, but an info message that is shown for all our customers.
Ok. Let us know if any assistance will be needed from our side.
Regards
Rose Tyler
Support staff
July 8, 2022 at 07:23
Hello,
Please provide URL of your site and temporary wp-admin access, so we can take a closer look at your settings.
Regards
Rose Tyler
Support staff
July 8, 2022 at 07:20
Hello @IBRAHIM,
Could you provide a screenshot? You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.
Also, open up a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ for your own questions next time, please.
We would like to draw your attention: XStore is included in subscription – https://www.8theme.com/woocommerce-themes/#price-section-anchor , after purchasing the subscription, from our site, you will be able to use the theme without any limitation for any number of your projects.
Regards
Rose Tyler
Support staff
July 7, 2022 at 13:16
Hello,
Sorry for the delay in answering.
Fixed.
Regards
Rose Tyler
Support staff
July 7, 2022 at 13:13
Just under the current code there.
Regards
Rose Tyler
Support staff
July 7, 2022 at 13:12
Hello,
1/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.
2/ You have custom CSS and changes in files of child theme. Please check how it works when custom code is commented / temporarily removed.
Let us know results.
Regards
Rose Tyler
Support staff
July 7, 2022 at 13:08
2/ Add the next code in Theme Options > Theme custom CSS > Global:
@media only screen and (max-width: 767px) {
.page-wrapper {
margin-bottom: 0 !important;
}
.et-footers-wrapper {
position: static;
}
}
Regards
Rose Tyler
Support staff
July 7, 2022 at 13:06
You’re welcome!
The fix will be added in the next update. We will release it within 1-2 days.
Please choose forum or mails, and do not mix them.
1/ Try to add the code in this area – https://prnt.sc/DRomNf6GaBHN
2/ Provide URL and temporary wp-admin access, do this via the form here in the Private Content area, we will check your settings and help.
3/ Let us know if any further assistance will be needed. Also, you can find videos about menus here – https://www.youtube.com/c/8theme/videos
4/ et-mailchimp dark classic-button – here are classes, you can use them together or separately as in our examples
Regards
Rose Tyler
Support staff
July 7, 2022 at 07:17
Hello @Jordan,
You need to translate the parent theme only, and do not forget about XStore Core plugin.
Provide temporary wp-admin access, so we can take a closer look at your settings.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Rose Tyler
Support staff
July 7, 2022 at 07:00
Hello,
We can’t connect, unfortunately.
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Please check. Do you have any limits for connections from other countries?
What port can we use?
Are you sure that when the Builder is disabled emails can be sent?
Do you face the problem with a particular type of letters or with all?
Provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.
