Hello,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
If the problem is not caused by plugins, provide temporary wp-admin access, so we can take a closer look.

Regards

Hello,

I’ve passed this topic to one of our developers, and I will let you know once get an answer. Please be patient and do not change access.
Thanks in advance.

Regards

Hello,

You can disable “Show hierarchy” in the settings of the widget https://prnt.sc/3Lc8kJE5EZx9
If this is not what you are looking for, describe your request in more detail and provide temporary wp-admin access.

Regards

Thanks for understanding.

Regards

No, it will be added in the next one.

Regards

Hello,

Please provide FTP access also. I will ask our dev team to check what can be done to help you. If you do not know how to create FTP contact your hosting provider.

Regards

Hello,

Our theme or WooCommerce plugin does not have filter by category widget. There is only Product categories list widget. You can add that to the Shop sidebar in Appearance > Widgets.
If you need filter by categories you need to look for the third-party filter plugin that has such filter widget.
You can submit your request here – https://www.8theme.com/taskboard/, and our dev team will analyze how many people need this also and if there is the possibility to do this.

Regards

Hello,

Fixed. The fix will be added in the next update also.

Regards

Hello @Tareq,

We’ve checked all these demons and your site content also, they are fully customizable.
Theme Options > Speed optimization, disable cache of menu and static blocks, and read this article also – https://www.8theme.com/documentation/xstore/troubleshooting/cant-edit-footer-static-block-using-elementor/
Clear the cache of your browser and check the result – https://prnt.sc/ZvxEaLP5xTxf https://prnt.sc/pB_dZqwuf5uC

Regards

Hello @Krzysztof,

Sorry for the delay in answering.
Please provide FTP access also.
Also, update the theme and plugins to latest versions – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

Hello,

It is good to say we have lately implemented a few types of Advanced Cart/Checkout pages which you may check in Theme Options -> WooCommerce -> Cart/Checkout Layout.

According to the fact you want to rewrite cart.php file you may do it in a next way:
Go to Parent (XStore) theme -> WooCommerce folder
-> cart -> cart.php (copy file) and paste it in the same path but in your child-theme (XStore-child theme -> WooCommerce folder
-> cart -> cart.php (copied file)). In the file of your child theme you may edit it to your needs (if you do any changes in your child-theme it does not affect to theme updates and your changes will be in safe)

WordPress docs: https://developer.wordpress.org/themes/advanced-topics/child-themes/

All hooks and filters you may find directly in the file you want to use for improving. Example: https://prnt.sc/5Pae2LNutPG5 (cart.php)

WordPress docs: https://developer.wordpress.org/plugins/hooks/

As you know we don’t provide customization service but we can direct you in the right way of customization 🙂
We found a topic where were asked a similar question as you want to have too -> https://wordpress.org/support/topic/creating-custom-field-on-cart-page/. We would recommend you check the answer and try to implement it on your side.

It is asked in the WooCommerce plugin’s authors so you may also submit a topic on their forum.

Regards

Hello @Max,

Please provide URL of the site, temporary wp-admin, and FTP access.

Regards

Hello,

Please check FTP access – https://prnt.sc/BzLez4Q7oz8Z

Regards

Hello,

You can use custom CSS code as a workaround:
1/ for Single product gallery images

.swipers-couple-wrapper .swiper-wrapper img {
pointer-events: none;
}

2/ for Shop page products

.content-product .product-content-image img {
pointer-events: none;
}

3/ Or you may add next css snippet to globally remove title on hover for images that have one

img[title] {
pointer-events: none;
}

Regards

Hello,

Theme Options > Footer > Back to top button > disable it

Regards