Problem with portfolio site in surgery demo

This topic has 5 replies, 2 voices, and was last updated 1 year, 6 months ago ago by EE Eric

  • Avatar: EE Eric
    EE Eric
    Participant
    September 28, 2022 at 14:40

    hi there,
    I have got some problem with styles on this site -> check URL and you can see it here: https://prnt.sc/LSWlCcgKaf7a

    But on the preview it looks ok, see: https://prnt.sc/eS3kbr0TPIqA

    How can I fix that?

    Greetings.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 28, 2022 at 15:06

    Hello,

    Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
    If the problem is not caused by plugins, provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: EE Eric
    EE Eric
    Participant
    September 29, 2022 at 09:34

    i have tried with third-party plugins, clear cache but it still doesn’t work. Check private content

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 29, 2022 at 10:01

    Hello,

    Thank you for sending us your accesses. We have reviewed your question and fixed the problem. Please check now. The Portfolio page was not selected in Theme Options > Portfolio.

    Regards

    Avatar: EE Eric
    EE Eric
    Participant
    September 29, 2022 at 10:03

    works! Thanks

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