Hello,

The Woocommerce plugin was activated after the demo content import, so we re-imported demo products. Please check now.
Let us know if you need any further assistance.

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Hello,

Theme options > WooCommerce > Shop > Shop elements > Variation swatches > Swatch Position (Choose swatches position to display on the shop page)

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Hello,

Here is what we can see – https://prnt.sc/nuQa9eU-mgZC
Could you please record a video of the problem?

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Hello,

Provide URL of the mentioned category and temporary wp-admin access via the Private Content area.

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Hello,

Please do not duplicate requests – https://www.8theme.com/topic/topic-issues-in-filter-after-selecting-it-twice/#post-336296

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Hello @Hilairesandjo20,

Thanks for the fast reply.
Please read this topic also – https://www.8theme.com/topic/xstore-403-error-and-the-response-is-not-a-valid-json-response/
1/ Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
2/ Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
3/ Provide temporary wp-admin access, so we can take a closer look at the situation on your site.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

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Hello @Nick,

Provide temporary wp-admin + FTP access, and screenshots for a better understanding of your request.
Then I will pass this topic to our dev team.

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Hello,

1/ Please read this article first – https://wpmudev.com/blog/using-ajax-with-wordpress/
admin-ajax requests are requests which are created in theme or plugins for time-delay loading some content or loading it only in some user actions (click/hover)
2/ you may have a few admin-ajax requests which are used for fully different cases. Example:
Loading of product variations
if you have a preselected variation it will trigger admin-ajax action which will be at once called to switch product image (or product gallery)
ajax loading of some widgets
To find the real “parent” of those requests you may disable one-by-one plugins and check the page on your testing page -> gtmetrix. Also, I wrote above all cases which are in use for ajax-requests functionality.

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Hello,

This requests additional customization in files, which is out of our basic support scope.

You may add custom html block element inside that area of header with custom shortcode which you may create in your child-theme/functions.php
Also, you should know which functions are for checking your needs ( how to check if vendor customer is logged in or customer login – you may ask your vendor plugin’s author )
Docs: https://codex.wordpress.org/Shortcode_API

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Hello,

Thanks for contacting us.
It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

I prefer Elementor better than WPBakery and 70% of our customers use the Elementor and only 30% use WPbakery. Elementor has more content elements, more responsive options, and works smoothly. I like that.

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Please change the code to:

.portfolio-image .zoom {
position: static !important
}
.portfolio-image .zoom .btn-lightbox {
position: absolute;
top: 0;
left: 0;
right: 0;
bottom: 0;
width: 100% !important;
height: 100% !important;
display: block !important;
background: transparent !important;
border: none !important;
}
.portfolio-image .zoom .btn-lightbox:before {
width: 3rem;
height: 3rem;
display: inline-flex !important;
align-items: center;
justify-content: center;
border: 2px solid rgba(255,255,255,.7);
position: relative;
top: 15px;
left: 15px;
}
.portfolio-image .zoom .btn-lightbox:hover:before {
background: var(--et_dark-color);
border-color: var(--et_dark-color);
}

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Hello @Muhammad Ali,

Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/
1/ We do not see any problem with the menu – https://prnt.sc/hJt-2p2gUXZU Also, we can’t log in to your site, it seems you have changed credentials.
Header Builder > Main menu > Computed Box For The Menu Item > change spaces between menu items.
2/ Provide URL of page with mentioned icons in the header and temporary wp-admin access.
3/ Read this article – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

Regards

Hello @Bas Kling,

Thanks for the answer. It seems you have missed my reply – https://prnt.sc/Qmhus5TQmCrg
TranslatePress plugin does not come bundled with our theme, it is a 3rd party plugin. Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins, and additional customization is outside the scope of our basic support.
We tried to help you every time you contact us, but in the current situation, I can only repeat the reply from our dev team here: “The translation problem is related to the plugin you are using, because it stores translations in theme mods, which are unique for each theme and when switching to another, they are not saved, or are loaded with errors, the same will happen if you use different child themes even for the default theme ( the situation is independent of XStore). When switching child themes, it will all fly off
so
it is better for you to switch to some other plugin for translation, we recommend WPML (but it is paid) https://www.8theme.com/documentation/xstore/theme-translation/translation-with-wpml/ , and for this you will have to redo the translations, or you can use a child theme with which there are no problems”

Regards

Hello,

It seems to be a cache issue. We do not see the mentioned text, so clear the cache of the browser on your mobile.

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Hello,

Deleted. Please check now.

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