Theme Options > WooCommerce > Single Product Layout > Show Product Stock Status > On
Regards
Rose Tyler
Support staff
November 22, 2022 at 13:35
Thanks for the reply.
Because it is a new feature, it seems in not multilanguage-ready.
I’ve moved this block into the Bottom header area, please clear cache and check now
Regards
Please contact administrator for this information.
Rose Tyler
Support staff
November 22, 2022 at 13:23
Hello,
Thanks for using our theme.
Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off.
If this doesn’t help, provide temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Rose Tyler
Support staff
November 22, 2022 at 13:20
Hello,
Thanks for using our theme.
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Rose Tyler
Support staff
November 22, 2022 at 13:18
Hello,
But it still shows 128M in WooCommerce > Status, so contact your hosting provider to get assistance with it.
Regards
Rose Tyler
Support staff
November 22, 2022 at 13:11
Hello,
Thanks for using our theme.
Please go to Theme Options > Header Builder > Cart > Number Of Products In Mini-Cart (do the same for Wishlist)
Regards
Rose Tyler
Support staff
November 22, 2022 at 12:49
You can contact the authors of these plugins to clarify it, but in this case, our Single product builder should be disabled via Theme options.
Regards
Rose Tyler
Support staff
November 22, 2022 at 12:47
Hello,
1/ Try to disable ALL the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
Regards
Please contact administrator for this information.
and disable separator in settings of the connection block.
Regards
Rose Tyler
Support staff
November 22, 2022 at 12:30
Hello,
There is no such possibility, unfortunately.
Regards
Rose Tyler
Support staff
November 22, 2022 at 12:29
Hello,
Please check the Private Content area
Regards
Please contact administrator for this information.
Rose Tyler
Support staff
November 22, 2022 at 12:25
Hello,
We can see the Footer – https://prnt.sc/GwxVmsEEQxIN when login as administrator using credentials you provided
and from the incognito window – https://prnt.sc/P9c4uTwvh6s9
“even if you clear the cache” – likely it is cache of your browser, clear it too.
div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist-dropdown:not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .menu li > ul:not(.nav-sublist-dropdown):not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist > ul {
opacity: 1 !important;
}
Regards
Rose Tyler
Support staff
November 22, 2022 at 10:11
Hello,
There is no such feature in our theme and we did not test such plugins, so can’t give you recommendations, unfortunately.
Regards
Rose Tyler
Support staff
November 22, 2022 at 10:09
Hello,
It was a cache issue. I’ve disabled/enabled cache plugin on your site, and now the Shop page works fine
Regards
Please contact administrator for this information.
Rose Tyler
Support staff
November 22, 2022 at 09:40
Hello,
Please provide temporary wp-admin access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Rose Tyler
Support staff
November 22, 2022 at 09:38
Hello,
Thanks for using our theme and for contacting us.
1/ Please record a video of the problem.
2/ Go to Theme Options > Speed optimization > Menu Cache, Static Blocks Cache, Remove Query Strings From Theme Static Resources > Off. Then clear cache of your browser and check the result.
4/ Try to disable ALL the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
5/ Provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
Regards
Rose Tyler
Support staff
November 22, 2022 at 09:35
Hello,
1/ use the next custom CSS code:
div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist-dropdown:not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .menu li > ul:not(.nav-sublist-dropdown):not(.nav-sublist), div.mobile-menu-content .et_b_header-menu .menu li > .nav-sublist > ul {
opacity: 1;
}
.et_b_header-menu .nav-sublist-dropdown .item-link:hover, .site-header .widget_nav_menu .menu > li > .sub-menu a:hover, .site-header .etheme_widget_menu .nav-sublist-dropdown .item-link:hover {
opacity: 1;
color: red;
}
2/ By default, there is no option to change mentioned icons.
The function WooCommerce uses ‘get_the_term_list’ and we use ‘wp_get_post_terms’ are based on one default WP function -> https://developer.wordpress.org/reference/functions/get_the_terms/ where $taxonomy param for getting our brands of specific product is ‘brand’ as we wrote you before.
If you still need assistance please, provide us a screenshot of all possible options you see in this select -> https://imgur.com/a/mhEH4Sa.
There should be something like “Post Term” or if there is no such option then this importer does not provide such options and you may try to use another importer.
Regards
Rose Tyler
Support staff
November 22, 2022 at 08:13
Hello,
There is no such possibility, unfortunately.
You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.
Sorry, but additional customization in files is outside the scope of our basic support.
If you want to get paid personal Customization services submit a customization request to WPKraken team..
Thumbnails can be hidden by custom CSS code, for example, add the next code in Theme Options > Theme custom CSS > Mobile:
If this code doesn’t work on your site, provide the URL of your product page.
Regards
Rose Tyler
Support staff
November 22, 2022 at 08:07
Hello,
Pre-created files contain not all strings, and you need to continue translation manually – search and translate strings one by one.
If you can’t find some of them, provide temporary wp-admin access, and we will try to help you. Also, provide desired texts for translation.
Regards
Rose Tyler
Support staff
November 22, 2022 at 07:58
Hello, @TFS,
If you want to create a multilanguage site you need a special plugin for these purposes https://colorlib.com/wp/wordpress-multilingual-plugins/ Support of the plugin should guide you. The plugin will give language switcher widget, which you need to add to the mentioned widget area.
