Hello, Oliver,

Thank you for reaching out to us. We are happy to assist you with your webshop setup inquiries.
Please find our responses below:

1/ We’ve uploaded a translation from – https://www.8theme.com/glotpress/projects/xstore/xstore/ to your site. You can edit strings via Loco Translate > Themes > XStore.

The translation should be done for the parent theme, and it will be automatically inherited by the child theme.
The child theme should be translated only in case you added custom code in the child theme that includes localization functions.

2/ If you are interested in exploring personalized customizations, we encourage you to submit a request through our Customization Panel, we’ve added email in the private content area.
Through this email, you will have the opportunity to collaborate directly with our technical team to evaluate the feasibility of your request. Please note that customization services may involve additional charges, which will be determined after a comprehensive review of your specific requirements.

3, 4/ To ensure efficient assistance, we kindly request that you post separate questions in individual topics on our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/ Provide URLs of pages and screenshots for a better understanding of your requests.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, MonnaChu,

Thank you for contacting us and for using XStore.

To ensure efficient assistance, we kindly request that you post separate questions in individual topics on our support forum: https://www.8theme.com/forums/xstore-wordpress-support-forum/

1. Please add this code in Theme Options > Theme Custom CSS > Global:

.et-google-login-button br {
    display: none;
}

2. Please describe the desired result in more detail.

3. The Wishlist static page contains only shortcode and all settings can be edited via Theme Options, here is a video – https://youtu.be/ZyjZ-vCx0pE?feature=shared

4. These pages take settings from Theme Options > Woocommerce (Shop) > Wishlist settings and Compare.

Warm Regards,
The 8Theme Team

Hello,

We hope this message finds you well.

“for e.g. on Sidebar popup i tried to change kassa to kassalle as it’s linked to checkout page” – Loco Translate > Themes > XStore – https://prnt.sc/dn7vuiHW0t93 > https://prnt.sc/ALu2BSFjnetp

It appears that, unfortunately, our previous recommendations may have been overlooked. Instead of following the guidance we provided, you have sent us a list of tasks you expect us to complete on your behalf, including items that we have already addressed. This suggests that the completed work has not been reviewed on your end, as those tasks remain on your list.

Upon further inspection, we have confirmed that there are no issues originating from the theme itself. The translations function as expected when properly managed. If you require a specialist to implement the requested changes on your website and document the process via video, we recommend hiring a professional for this purpose.

Our role is to ensure that the theme operates without issues and to provide guidance on how specific features or functionalities work.

Thank you for your understanding. Should you have any further questions, please don’t hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, SaLearning,

We’ve selected nav_color in the settings of blog-carousel element – https://prnt.sc/_DNRmJPLjSjc

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We kindly ask for your patience as the next theme update will be released soon.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us and bringing this issue to our attention.

We kindly recommend trying the solution provided in the following link: https://www.8theme.com/topic/my-theme-got-malfunctions-after-updating-elementor/#post-427891

Should you require further assistance, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, Atik Nagori,

Thank you for reaching out to us and providing the screenshot of the issue you are experiencing. We understand the inconvenience this may have caused.

Please try to use this custom CSS code (Theme Options > Theme Custom CSS > Global):

.swiper {
    margin-left: auto;
    margin-right: auto;
    position: relative;
    overflow: hidden;
}

and remove the code after the next theme update.

Best regards,
8Theme’s Team

Hello, @EE Eric,

Edit page using Elementor – https://prnt.sc/ZrMtRR0YhOex > change texts in settings of elements, for example – https://prnt.sc/JlUNPmC46OXf

Best regards,
The 8Theme Team

Hello, Armia,

Thank you for reaching out to us.

Please provide URLs of pages from your screenshots and temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Jennifer,

Thank you for getting in touch with us.

We kindly request that you either disable the IP restriction or grant access to the site for users in Ukraine.

Warm Regards,
The 8Theme Team

Hello, Outgrowth,

Private Content

Best Regards,
8Theme’s Team

Hello, Outgrowth,

To translate the texts on the cart and checkout pages, you will need to edit these pages using the Elementor plugin and input the desired text you wish to display. Here is an example for your reference: https://prnt.sc/DYMjona827va

We do not foresee any issues with this process; however, these actions need to be carried out on your end. Therefore, we kindly ask you to follow the steps we have outlined and only respond here once the necessary changes have been made.

Please ensure that our instructions are followed carefully.

Best Regards,
8Theme’s Team

Hello, Nicolo,

Thank you for reaching out to us with your inquiry.

When it comes to order management systems, we recommend exploring lightweight and efficient solutions that integrate seamlessly with your website without compromising its performance. If Jetpack is causing issues such as slowing down your site or adding unnecessary bloat, you may want to consider alternative plugins or tools that are specifically designed for order management.

For WooCommerce-based websites, here are a few recommendations:

1. **WooCommerce Admin**: This is a free plugin developed by WooCommerce that provides advanced order management features, analytics, and notifications without the additional features of Jetpack. It’s lightweight and tailored for WooCommerce users.

2. **Order Delivery Date for WooCommerce**: If you’re looking for a tool to manage order notifications and delivery schedules, this plugin is a great option. It focuses on order management without adding unnecessary features.

3. **Advanced Notifications for WooCommerce**: This plugin allows you to set up custom email notifications for orders, ensuring you stay updated without relying on Jetpack.

4. **Third-Party Order Management Tools**: If you’re managing a high volume of orders, you might consider integrating with external order management systems like TradeGecko (now QuickBooks Commerce) or ShipStation, which can streamline your workflow.

We have not officially tested such plugins with our theme. Therefore, you will need to conduct the tests on your own, and in case any issues arise, please contact the plugin authors directly. If these recommendations do not meet your needs, we suggest reaching out to the WooCommerce support team for further assistance – https://wordpress.org/support/plugin/woocommerce/

As a best practice, we recommend regularly monitoring your website’s performance using tools like GTmetrix or Google PageSpeed Insights to ensure that any plugin you install does not negatively impact your site speed. Additionally, always keep your plugins and themes updated to their latest versions for optimal performance and security.

We hope this helps!

Best regards,
8Theme’s Team

Hello, Tareqabodohon,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello, Greg,

Thank you for reaching out to us.

We kindly advise against performing a full import of two different demos simultaneously, as this may lead to conflicts. In your case, we recommend utilizing the XStudio feature of the XStore WordPress theme, which allows you to import specific sections from various demos. You can find more information about this feature here: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/
Regarding the single product page, you have the option to import a pre-built template. Please refer to the following guide for detailed instructions: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team