Hello, Fantasy,

As we can see, it works – https://prnt.sc/rQXvxkBtoJGy

Warm Regards,
The 8Theme Team

Hello, Recep,

1/ Create translation for theme and Core plugin https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Provide temporary wp-admin access, so we can check your settings.

2/ https://www.8theme.com/documentation/xstore/xstore-features/how-to-setup-booster-sales-quantity-discounts/

Warm Regards,
The 8Theme Team

Hello, Fantasy,

Thank you for contacting us and for using XStore.

Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/waitlist-feature/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello, Recep,

Thank you for reaching out to us.

Edit product > Quantity discounts, select custom or None – https://prnt.sc/W9nh-f6YSFYP

You can select a shortcode type https://prnt.sc/7cmN2hMUNJ2R , then create multiple templates for a single product page https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/ with and without the shortcode.

We hope this information is helpful.

Warm Regards,
The 8Theme Team

Hello, Abdul Moiz,

Thank you for contacting us and for using XStore.

To assist you more effectively, could you kindly provide us with a recorded video to help us better understand the issue?

Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Thank you for your cooperation in advance.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Archive Products Builder via Elementor > edit template > make sure that the Archive products element is added to the template. For example – https://prnt.sc/SZq2sa2rTGQm
This specific element is essential for enabling dynamic content updates. It appears that the elements currently in use may be static, which is likely why the changes are not being reflected.

Additionally, we have noticed a fatal error in Woocommerce > Status > Logs. This error may be the reason why certain content cannot be edited using Elementor. To investigate and resolve this issue, we kindly request FTP access credentials.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best regards,
8Theme’s Team

Hello, Fantasy,

We kindly request you to review the following article regarding XStore product badges: https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/

Should you have any questions or require further assistance, please do not hesitate to reach out.

Warm Regards,
The 8Theme Team

Hello, Rakesh,

Thank you for reaching out to us.

We understand that you are experiencing inconsistencies with the “Add to Cart” and “Buy Now” buttons on your website.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello,

We kindly request you to update the theme and Core plugin by following the instructions provided in the links below: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Once the updates are complete, please clear your cache and review the results.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
8Theme’s Team

Hello, Fantasy,

Thank you for contacting us and for using XStore.

We’ve removed this code

.onsale {
    display: none !important;
}

from Apperarence > Customizar > Additional custom CSS.
As a result, the “Sale” label is now functioning properly on your website.

If you have any further questions or need additional assistance, please don’t hesitate to contact us.

Warm Regards,
The 8Theme Team

Hello, Joebuston,

Edit Checkout page using Elementor > edit settings of the element there.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello, Abder,

Thank you for reaching out to us.

Widgets from this area https://prnt.sc/n32wvHVzNwfm will be displayed on the Blog page in case you enable a sidebar for the page via Theme Options > Blog > Blog layout.
Please note that eCommerce-specific widgets, such as Swatches, price filter, and so on, cannot be displayed on the Blog page. To ensure proper functionality, you will need to move such widgets to the Shop Sidebar Area.

Widgets from this panel https://prnt.sc/DEeH69UqVI-Y are not visible because they are eCommerce widgets and because you are using a new header builder via Elemenotr, but this area was created for the old header type.

Read more – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Dear @Abdul Moiz,

You’re welcome!

Warm Regards,
The 8Theme Team

Hello, Nirmalya,

Here is a screenshot from Theme Options > Styling > Input > Background Color – https://prnt.sc/Qd9Uqs5bqVnx

Could you kindly confirm if you have a live site (as opposed to a local one) where we can log in to review your settings? This will help us assist you more effectively.

Best regards,
The 8Theme Team