Hello,
Please check now.
Best Regards,
8Theme’s Team
Hello,
Please check now.
Best Regards,
8Theme’s Team
Hello, Creativesite,
.single-product .sales-booster-quantity-discounts .quantity-discount-item:not(:hover) .quantity {
opacity: 1;
visibility: visible;
-webkit-transform: translateY(0px);
transform: translateY(0px);
}
Kind Regards,
8theme team
Hello @LWK,
Thank you for getting in touch with us.
1/ Do you use WPBakery of Elementor? Could you provide URL of page with the problem?
2/ Do you mean Products Titles HTML tag on Shop page? Please describe your request in more detail.
Thank you for your cooperation and we look forward to hearing from you soon.
Kind Regards,
8theme team
Hello, Rana,
This is https://prnt.sc/e9GApbXhPmGK due to an incorrect order of script connections, which may disrupt the cache or CDN. Please try without them.
Kind Regards,
8theme team
Hello, i-Visio,
It seems that you have cached data in the database.
Do you have a cache for the database? Have there been any manipulations with the database?
If you are not sure, contact your hosting provider and describe the situation to him.
Best Regards,
8Theme’s Team
Hello, Pit,
Thank you for your response.
https://prnt.sc/dkK7f6DDUFeU – Single product Builder > Breadcrumbs > Font Family and Content Zoom (%).
https://prnt.sc/t2GDN3YKVqNK – Single product Builder > Title
Single product Builder > Price settings and so on.
Font family can be changed globally via Theme Options > Typography, or using custom CSS code, for example – https://prnt.sc/4y6dFg7ICFQp https://prnt.sc/oK5WtawkuU3F
Kind Regards,
8theme team
Hello, Creativesite,
Please try to use the next custom CSS code:
.sales-booster-quantity-discounts .quantity-discount-item:not(:hover) .quantity {
opacity: 1;
visibility: visible;
-webkit-transform: translateY(0px);
transform: translateY(0px);
}
Kind Regards,
8theme team
Hello, BRoAcademy,
Thank you for letting us know.
Kind Regards,
8theme team
Hello, i-Visio,
This problem was fixed on our test site, but the fix doesn’t work on your site.
Did you provide FTP access to webdev.meg***gs.fr site? We can’t see the effect of our fix in product-single-options-data.php file, so there is a cache on your server, or you gave us FTP access to another site.
Please download the file – https://we.tl/t-IcmS3GA48A , and upload it into et-core-plugin/app/models/customizer/builder/template-parts folder. Clear cache and check the result.
Best Regards,
8Theme’s Team
Hello, Rana,
To translate this off-canvas content https://gyazo.com/b68dbba1776dffc2cf66747d96a1f2fe , please create and edit the translation for XStore Core plugin.
To disable it, go to Header Builder > My account > Mobile > Content type > select None – https://gyazo.com/4245b5e27360ab742db87b87d7615477
Run the test after that and let us know the result.
Also, try to disable disable “Mobile Optimization” in Theme Options > General, and test then.
We do not have this problem on our test site, so we are not sure if the theme causes it or something else. Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
Kind Regards,
8theme team
Hello, JKC,
Thank you for letting us know.
Kind Regards,
8theme team
Hello, Thom,
You are always welcome.
We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest!
Kind Regards,
8theme team
Hello, Creativesite,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Appearance > Menus > Screen options > enable CSS Classes https://prnt.sc/Q3Iym9P9N8P- , then compare settings of menu items https://prnt.sc/S7e51w0uZ4IW
Kind Regards,
8theme team
Hello Creativesite,
Thank you for your response.
You can change H2 settings via Elementor https://prnt.sc/fE2xo71-Eavy
Best Regards,
8Theme’s Team
Hello, Wade Yang,
Private Content
XStore was created for WooCommerce only.
Kind Regards,
8theme team
Hello, Creativesite,
Please check now.
We would not recommend set font size here in Elementor settings https://prnt.sc/2lSsRFcDePcZ because it has the highest priority.
Best Regards,
8Theme’s Team
Hello, Vlad,
Thank you for contacting us and for using XStore.
The next custom CSS code can be used:
.woocommerce-MyAccount-navigation-link--xstore-compare, .woocommerce-MyAccount-navigation-link--xstore-wishlist {
display: none !important;
}
Kind Regards,
8theme team
Hello, JKC,
Private Content
Kind Regards,
8theme team
Hello, Catholicans,
Thank you for your response.
Please check the code to:
.product-view-mask3 .content-product .footer-product .add_to_cart_button {
display: none !important;
}
Best Regards,
8Theme’s Team
Hello, Thom,
1/ https://prnt.sc/evI2eZFyQK83 > https://prnt.sc/yfikUO1WIXh6
2/ For this static block https://prnt.sc/j2H1qzyAQ0r7 disable Lazy loading – https://prnt.sc/I9EWLsei9YyQ
3/ We’ve added a test product to make the category not empty.
Please clear the cache and check the Golf category now.
Kind Regards,
8theme team
Hello, Cristian Rodriguez,
Could you please explain why you use a few child themes on the same site?
Do you make it using a 3rd party plugin?
Best Regards,
8Theme’s Team
Hello, Catholicans,
Thank you for getting in touch with us.
You can try to change the width of columns with this content. We do not see any other solution, right now.
Kind Regards,
8theme team
Hello, Thom,
Have you tried to add a shortcode from “Banner Content” (Theme options > WooCommerce > Shop > Shop page layout) into Categories > Description of category?
Please describe your request / the desired result in more detail, one more time, for a better understanding. Thank you in advance.
Kind Regards,
8theme team
Hello, Catholicans,
It seems there is no such option, unfortunately.
Kind Regards,
8theme team
Hello, Catholicans,
In this instance, you may utilize the following custom CSS code:
.product-view-mask3 .content-product .footer-product .add_to_cart_button {
display: none;
}
We hope this information is helpful.
Best Regards,
8Theme’s Team
Dear, Mady,
Thank you for login WordPress, but on which page should we enter it? Please provide URL of the page.
Kind Regards,
8theme team
Hello, Mch,
In case you provide the correct temporary wp-admin access, we can try to create an example for you. In another case, here is a step-by-step guide:
– go to Appearance > Menus > add elements to the menu, here is a video with an example – https://we.tl/t-Hj7VYrtpc1
OR here is a video from our test site for Prints and Original categories – https://we.tl/t-qePeBNm2Js
“Currency change:
https://prnt.sc/NTIYPejwOTV6” – this is just for demo – https://prnt.sc/XYDLeWIztLQB If you want to add a currency switcher you should install the additional plugin, https://wordpress.org/plugins/woocommerce-currency-switcher/ for example. Or contact WooCommerce to get other recommendations.
“Single Product:
https://xstore.8theme.com/elementor/product/variable-product/” – go to Theme Options > WooCommerce > Single Product Builder > change layout and other settings depending on your needs, for example – https://prnt.sc/reCEmZfnxwhs
“Home page: similar to this basic set up https://xstore.8theme.com/elementor/” , please check the WPBakery demo – https://xstore.8theme.com/home , because you are using WPbakery on your site. This video about our page importer will help you to get the desired page on your site – https://youtu.be/wkIKN2IyEZI
this page https://xstore.8theme.com/contact-us/ (wpbakery version) can be imported as shown here – https://youtu.be/wkIKN2IyEZI
“What is difference between Elementor and WP bakery?” – both are page editors but they are completely different plugins by functionality, content, and so on. Only 1 of these plugins can be used on site, to prevent conflicts.
We hope it is clear now.
Kind Regards,
8theme team
Hello, JKC,
Thank you for choosing XStore as your WooCommerce WordPress theme.
Please try to test how it works with the default WooCommerce theme – Storefront activated on your site. Provide us with screenshots.
Also, provide URL of page with the shortcode, and temporary access, so we can take a closer look.
Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support. But we can check what can be done to help you.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready images there and provide us with URLs.
Kind Regards,
8theme team
Hello, Thom,
Thank you for getting in touch with us.
Disable “Ajax For The Product Categories Widget” in Theme options > WooCommerce > Shop > Shop page Filters.
or
add shortcode from “Banner Content” (Theme options > WooCommerce > Shop > Shop page layout) into Categories > description of Golf category.
We hope this information is helpful.
Kind Regards,
8theme team
Hello, Schlee,
In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help to determine what needs to be fixed.
Provide us with FTP access, so we can check the situation more deeply.
To create FTP access, please contact your hosting provider for assistance.
Kind Regards,
8theme team