Hello, PR,

In order for Font Awesome 5+ to work in the menu, you need to copy not only the icon name but also its style as shown in the screenshot https://prnt.sc/BlEwuds_HwUy
We have done this so that the same icon can have different styles as shown in the screenshots below https://prnt.sc/DVDZ3Xd5WMEd https://prnt.sc/BlEwuds_HwUy https://prnt.sc/JqfCZSuxifrd
You can also use animation for icons simply by adding classes as indicated in the screenshot https://prnt.sc/-w7Yy6QMCoiB

Example – https://prnt.sc/K2N8lpyl2ul2 > https://prnt.sc/N-k51-RPPpm8
fas fa-house

Best Regards,
8Theme’s Team

Hello Peter,

Thank you for contacting us and for using XStore.

Please provide URL of product page from your site and temporary wp-admin access, so we can check your settings and guide you.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

https://www.8theme.com/topic/does-xstore-theme-have-a-livechat-customer-service-moduel/#post-358144

Hello Sneaker Maniac,

1/ Please download “Revolution sliders from XStore Demos” from this page https://www.8theme.com/downloads/ , unzip it, then you will find folders of demos with archives of sliders, for example, this can be imported – https://prnt.sc/KYVrWcWF6N0N

2/ Edit page using Elementor > Section settings > disable stretch for a section that contains the slider.

We hope this information is helpful.

Kind Regards,
8theme team

Hello Latishac,

Thank you for contacting us and for using XStore.

There is no such option, unfortunately.

Kind Regards,
8theme team

Hello PR,

Thank you for contacting us and for using XStore.

This content comes from 3rd party plugins activated on your site. You can try to use the next custom CSS code:

.etheme-sticky-cart .tc-extra-product-options,
.etheme-sticky-cart .tc-totals-form,
.etheme-sticky-cart .mob-hide,
.etheme-sticky-cart .rrp-sale {
    display: none;
}
.etheme-sticky-cart  ins {
    padding-left: 0px !important;
}
.etheme-sticky-cart .et_col-xs-7 {
    width: 100%;
}

Kind Regards,
8theme team

Hello, PR,

Thank you for contacting us and for using XStore.

There is no space in the header for all content you added, so you can reduce the logo, and remove the separator in the settings of the connection block with these 2 icons https://prnt.sc/NQ_UX8AOxnxx https://prnt.sc/HpviQCMurPEN

We hope this information is helpful.

Kind Regards,
8theme team

Hello PR,

1/ This is slider https://prnt.sc/pMj6WHEBJpcm created by Slider Revolution plugin.

2/ Yes.

Kind Regards,
8theme team

Hello PR,

Thank you for contacting us and for using XStore.

1/ Please provide a screenshot of what exactly banner you mean.

2/ Slider Revolution plugin was used. If this plugin is activated on your site, please download “Revolution sliders from XStore Demos” from this page https://www.8theme.com/downloads/ , you will find https://prnt.sc/Alwr4QKqkvka This Slider from the demo can be imported on your site via Slider Revolution > Manual import.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Bleached,

We’ve provided IP via the Private Content area.

Kind Regards,
8theme team

Hello Menichetti,

Thank you for getting in touch with us.

1/ Please make sure that the required plugins are activated – https://www.8theme.com/demo/docs/woopress/Plugins/Included_Plugins

2/ Try to disable 3rd party plugins, which do not come bundled with our theme, and check how it works then. One of the additional plugins may cause a problem.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello Luc,

Thank you for your response.

We asked you to do tests because there is no such problem on our test site.

If you did tests and you are sure that the issue is not caused by a 3rd party plugin or your custom code in the child theme, please provide us with temporary wp-admin and FTP access to the site. We need to check the situation more deeply.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, PR,

You’re welcome!

Have a nice day!

Best Regards,
8Theme’s Team

Hello @PR,

Thank you for contacting us and for using XStore.

1/ Please go to Header Builder > Header Vertical > Enable Vertical Header > On. Edit it by enable/disable elements from settings in Header Builder > Header Vertical – https://prnt.sc/N7Euv6eL7JkV
Please test it first before posting new questions, this feature is simple to use you just need to try it by yourself.

2/ Yes, here is an example – https://prnt.sc/uVjQ0v3DJhrB

3/ No, there is no such feature.

Kind Regards,
8theme team

Hello Ravi,

Thank you for your response.

Please try to add the code into Theme Options > Theme Custom CSS > Global.

Kind Regards,
8theme team