Additional product options 8theme mising

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: menichetti
    menichetti
    Participant
    May 29, 2023 at 17:31

    Hello, from my create product page, the additional product options 8 theme tab has disappeared, could you tell me how to put it back in my product creation? thank you

    https://prnt.sc/MZRaLajlRqNN

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 30, 2023 at 09:51

    Hello Menichetti,

    Thank you for getting in touch with us.

    1/ Please make sure that the required plugins are activated – https://www.8theme.com/demo/docs/woopress/Plugins/Included_Plugins

    2/ Try to disable 3rd party plugins, which do not come bundled with our theme, and check how it works then. One of the additional plugins may cause a problem.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: menichetti
    menichetti
    Participant
    May 30, 2023 at 20:08

    Thank you very much, I was able to solve it with your indications. A very cordial greeting Victor.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 31, 2023 at 10:02

    Hello Menichetti,

    Thank you for letting us know.
    Have a nice day!

    Kind Regards,
    8theme team

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