Hello Makeitsimple,

Thank you for contacting us and for using XStore.

We kindly suggest that you try using the following custom CSS code:

.mini-cart-buttons .btn-checkout {
    display: none !important;
}

(Theme Options > Theme custom CSS > Global).

Kind Regards,
8theme team

Hello Chris Barrett,

Thank you for your response.

It’s related to Elementor plugin. They do not load static block styles (and do not allow init styles and scripts) if you use Ajax requests. So, contact Elementor plugin about this issue, or disable “Ajax For The Product Categories Widget” (Theme options > WooCommerce > Shop > Shop page filters).

Kind Regards,
8theme team

Hello PR,

Thank you for your response.
There is no scroll option for products, but maybe we will be able to help you with custom CSS code. You need to create the static block and add products first, then let us know, so we can check your Mobile menu content to find out if the scroll can be added.

Kind Regards,
8theme team

Hello, Bleached,

Thank you for your response.

Please check next screenshots – https://prnt.sc/M7EUwgI6LkOa https://prnt.sc/3aA9B1uGs6j8

We hope this information is helpful.

Kind Regards,
8theme team

Hello LWK,

Thank you for your response. We are glad that you sorted it out.
Have a wonderful day!

Best Regards,
8Theme’s Team

Hello Movileanu,

Thank you for contacting us and for using XStore.

As we can see, the situation is independent of our theme.
You just need to check visibility settings for products, for example – https://prnt.sc/punvhyd-t8PZ > https://prnt.sc/gTA6hzt5KPwF > https://prnt.sc/M4evWY7oJ7wm

Kind Regards,
8theme team

Hello Chris Barrett,

Thank you for contacting us and for using XStore.

Could you provide temporary wp-admin access?

Kind Regards,
8theme team

Hello Shirley Djaka,

Please refer to screenshots from our test site – https://prnt.sc/09z7ayJfzfrK > https://prnt.sc/LkzZd1Ozrizb
After synchronization, you will be able to find and translate strings.

Kind Regards,
8theme team

Hello Shirley Djaka,

Thank you for contacting us and for using XStore.

You need to Sync translation then find and translate strings – https://localise.biz/wordpress/plugin/manual/sync

When we try to Sync, there is an error https://prnt.sc/ZIgju2cCdI7I We would recommend you contact your hosting provider, because this situation is independent of our theme.

Kind Regards,
8theme team

Hello, Bleached,

We can open the site, but can’t log in.
Please check the Private Content area.

Kind Regards,
8theme team

Hello Amiseo,

You are always welcome. We kindly ask you to rate our theme, as it will motivate our team to move forward and create even cooler things. Please follow this link to rate – https://themeforest.net/downloads

Kind Regards,
8theme team

Hello Amiseo,

Thank you for contacting us and for using XStore.

We’ve disabled “Show Excerpt In Content Product” in Theme Options > WooCommerce (Shop) > Shop > Products Design.

It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then the content will be displayed just fine.
We hope this information is helpful.

Kind Regards,
8theme team

Hello Eddysaxe,

Thank you for contacting us and for using XStore.

The slider on your Home page was created by our Slider element, not the Revolution Slider plugin. To change it, just edit the content of the page using WPBakery. For example – https://youtu.be/_dVwgeruFJk

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Dear Fabio,

Thank you for your response.

We do not see the problem on both of your sites right now – https://prnt.sc/wYESrpgwW1b6

1/ Please record a video of the problem.
2/ Provide temporary wp-admin and FTP access, to the staging site.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello Peter,

Thank you for your response.

You are using Single Product Builder, so Up-sell products element need to be added to content of the page – https://prnt.sc/-0DLlF-NE6pf and https://prnt.sc/UDOyKMlmVglD

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team