Topic: On mobile: when clicking on the product it scrolls down to description
luc
Participant
May 25, 2023
3:02 pm
Hi,
When clicking on the product title/image on the store page on a mobile device, it is scrolling to the description instead of staying at the top of the page.
Site URL: hidden Theme version: 9.1.5 WooCommerce version: 5.1.5
Rose Tyler
Support staff
May 25, 2023
3:11 pm
Hello Luc,
Thank you for contacting us and for using XStore.
1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
2/ Make sure that the problem is not caused by custom changes in files.
