Hello, Larry,

Thank you for contacting us and for using XStore.

We’ve checked and did not find any problem – https://prnt.sc/q-v3BCed3pbQ

Please clear cache and check one more time.
Record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Thank you in advance.

Kind Regards,
8theme team

Hello, Prashant,

Thank you for your response.

We can’t recommend code for you, because there is no quick solution. It requests additional customization in files, which is outside the scope of our basic support.
If you want paid Customization services submit a customization request to WPKraken team.

The next custom CSS code can be used (Theme Options > Theme custom CSS) to hide the “Add to cart” button from single product page:

.single-product .single_add_to_cart_button:not(.et-single-buy-now) {
    display: none;
}
.single-product div.quantity~.et-or-wrapper {
    display: none;
}

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Nedimzidane,

Thank you for your response.

Breadcrumbs you can change via Theme Options > Breadcrumbs and by removing/editing this custom CSS code – https://prnt.sc/mfC2dJxwye7T

The sidebar can be disabled via Theme Options > Blog > Blog layout > Sidebar position or settings for a page – https://www.8theme.com/documentation/xstore/theme-installation/8theme-page-post-layout-settings-8theme-post-options/ ;
the content of this sidebar can be changed via Appearance > Widgets > Main sidebar (enable the Classic Widgets Panel via Theme Options > General).

We hope this information is helpful.

Kind Regards,
8theme team

Hello, MAHDAR,

Please provide the correct wp-admin access – https://prnt.sc/seTsSI4ENB2b

Also, we need correct FTP access. Please try to connect to FTP using FileZilla by yourself.

Kind Regards,
8theme team

Hello David,

Thank you for contacting us and for using XStore.

xstore-child/functions.php

add_filter( 'loop_shop_per_page', function ($value) {
    return apply_filters('xstore_theme_amp', false) ? 24 : $value;
}, 50 );

https://prnt.sc/GXjeUt6PjVca
Result → https://prnt.sc/ZDLNeC6XqteE
P.S. Settings you showed on the video are not related to the shop page because those are elements with their own settings that are displayed on the home page → https://prnt.sc/4k5tpsRQ5WC6

Kind Regards,
8theme team

Hello Ronron,

Thank you for your response.

1/ Copy the code > go to Theme Options > Theme Custom CSS > Global > add the code at the bottom of the existing there code.

2/ If you want to change style code, you need to add your own code into Theme Options > Theme Custom CSS area.
For example, https://prnt.sc/GfcA2hT9TMAl
We hope this article will be helpful: https://developer.chrome.com/docs/devtools/css/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Webpat,

Thank you for your response.

Please try the mentioned code.
If this doesn’t help, provide us with temporary wp-admin and FTP access.

Kind Regards,
8theme team

Hello PJone,

Thank you for your response.

It is not a bug. There are no settings to edit sidebar widgets in the mentioned by you way. Such behavior is not predefined. Because of this, I’ve answered about Appearance > Widgets in the first reply, as all available settings are there.
Let me clarify, for the sidebar widget, the green label just identifies that it is a widget, but there are no settings for changing its colors and so on.

We’ve removed the green label for widgets on Blog, to prevent misunderstanding in the future.

You mentioned rating on ThemeForest, and I really do not want to get a low rating for XStore, so I do my best to explain in this answer that our support team can help with already existing options and features, but you requested a feature that never was available and there is no way to achieve it quickly without additional customization in files.
We hope for your understanding of this matter.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Dear PJone,

We always do our best to help our customers.
It seems I did not understand your request well, sorry.
“If I, as a frequent buyer, tell you that the sidebar widget customizer in your customizer doesn’t work” – please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.
Thank you in advance.

“The first i need to change the background color from ” background-color: var(–et_white-2-dark);” to my own.” – the next custom CSS code can be used:

.blog .nav-sublist-dropdown, .blog .etheme_widget_menu {
    background-color: blue;
    padding: 0px 10px;
}

the result will be > https://prnt.sc/BJCO38R6PyuY

What exactly spacing do you mean? Please provide some screenshots.
Thank you in advance.

Kind Regards,
8theme team

Hello, PJone,

Thank you for contacting us and for using XStore.

If you want to edit widgets of sidebars, please do this via Appearance > WIdgets – https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Scott,

Thank you for contacting us and for using XStore.

This situation is caused by your custom CSS code: https://prnt.sc/F5Beb2afdRx5

We hope this information is helpful.

Kind Regards,
8theme team

Hello Jordan,

Thank you for your response.

In order to troubleshoot the issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

If this doesn’t help, please provide us with temporary wp-admin and FTP access. We will check the situation more deeply.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it without access.

Please provide temporary wp-admin and FTP access via the Private Content area.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello Kerohammocks,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin access, so we can take a closer look at the situation on your site.

Kind Regards,
8theme team

Hello, Jennifer,

You’re welcome!

Kind Regards,
8theme team