Hello, Krzysztof,

1/ You can try to set next file for exclusions:
http://yourwebsite.com/wp-content/themes/xstore/js/modules/single-product-builder.min.js

2/ About “Therefore need to know names of all files necessary to properly display/load it.” – There are about a hundred of Js files and each one is requested for own reasons. In case you have any questions about “What file is loaded for Y action“ – we will give you an answer. For this time it is more time-consuming to write a list of all files and describe each one’s action, so please, submit a question once you have a logic question for knowing the name of one file.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Gianluca,

“the photos load very slowly” – provide us with a video example to prevent misunderstanding, please.
“although it always takes so long to load the images..” –
do you mean lazy loading like on this screenshot https://prnt.sc/piHQ7vaNYHHp ? You should be able to disable this loading effect via the settings of elements while edit content using Elementor.
Also, with current access, we can’t check settings or plugins on your site, so it is difficult to provide recommendations.

Try to disable ALL 3rd party plugins (including cache/Optimization) and check images after that.

Provide us with wp-admin access with an admin role, so we can do some tests on your site, but do this only after providing the video of the problem.

2/ PHP 8.0
3/ https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/

Kind Regards,
8theme team

Hello, Danielquesada14,

Thank you for contacting us and for using XStore.

Please read how Deactivate Your Website using the 8theme Dashboard – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

Kind Regards,
8theme team

Hello, Subur,

Thank you for getting in touch with us.

You can just upload XStore via Appearance > Themes > and activate it, then go to Plugins Installer and activate the required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/

We recommend doing this on a staging/test site (full copy of the live site) first. In this case, you will be able to do fixes of possible problems there first without affecting your business.

We hope this information is helpful.

Kind Regards,
8theme team

Hello,

Your sites using our theme still, on next sites – https://prnt.sc/VqeSKanCzsPC https://prnt.sc/j7PxCoWVUuYv https://prnt.sc/sI9UgYYTCOGR https://prnt.sc/n78lDQ381bPZ
, you can’t use the theme without activation it is a violation of Envato’s rules and licensing policies.

According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site and/or localhost, but the same project), read more – https://themeforest.net/licenses/terms/regular If you want to use our theme for a few different projects you need to buy a few licenses.

“Currently, I do not use the code on any website” – Your sites use XStore without the activation. Unfortunately, it is a critical violation. As described in licensing policies, any theme purchased on ThemeForest can’t be used in this way. It is allowed to use the theme on 1 project after the purchase. The system of activation should help to monitor this, in your case, XStore was purchased 1 time, but used on a few sites.

Best regards,
8theme Support Team

Hello, Namaste,

Thank you for choosing XStore as your WooCommerce WordPress theme.

You can import/export templates, and then edit the desired parts – https://prnt.sc/pmtoHcPDRnIf . There is no preset for header/footer.
You can vote for the new feature here – https://8theme.upvoty.com/b/xstore/email-builder-footer-template-global-template/

Kind Regards,
8theme team

Hello, Alimrangpby,

Thank you for contacting us and for using XStore.

Please read this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/ , especially -“Deactivate Your Website using the 8theme Dashboard”.

Have you asked persons who have access to your site Dashboard what actions they did? “My theme version was 9.1.8 but now it is 8.2.4?” – theme version can’t be downgraded automatically it seems someone did it on our site.

Kind Regards,
8theme team

Hello, @brndvnrdn,

Please check the height of the section, for example – https://prnt.sc/7XuHg7UOBqt8
https://elementor.com/help/section-overview/

Kind Regards,
8theme team

Hello, Elmamdigital,

Thank you for understanding.

Kind Regards,
8theme team

Hello, @brndvnrdn,

You’re welcome!

Kind Regards,
8theme team

Hello, Elmamdigital,

Thank you for your response.

This question requires a bit much more time for testing and fixing it. Our developers noted this request to fix in their TODOs lists. In case you are not experiencing any visible issues in using your website with XStore AMP then you can just ignore mentioned SiteHealth recommendation as it doesn’t break anything for your customers on the website.

Kind Regards,
8theme team

Hello, Desgest,

We hope you are doing well.

Our dev team currently working on our own Built-in Waitlist. Would you like to test its archive on your staging/test site and provide us with your feedback then?

Kind Regards,
8theme team

Hello @ubansal,

We’ve added code for you – https://prnt.sc/552nPZVWIJ5x

Best Regards,
8Theme’s Team

Hello @ubansal,

Thank you for getting in touch with us.

On our demo, it is our element on the page created by Elementor, but you provided the URL of category page from your site.
To achieve similar displaying on Shop and categories, the next custom CSS code can be used:

.time-block {
    border-radius: 0px 0px 0px 0px;
    background-color: #FFD600;
    padding: 10px 7px 10px 7px;
    transform: skewX(-10deg);
    font-weight: 600 !important;
    margin: 1px;
}
.et-timer.type2 .time-block:not(:last-child) .timer-count:after {
    display: none;
}

https://prnt.sc/88iJPKPIQ_WK
and

.product-details {
    flex-direction: column;
    display: flex;
}
.content-product .et-timer {
    order: 1;
    margin-top:-60px;
}
.content-product .product-title {
    order: 2;
}
.content-product .star-rating {order: 3;}
.content-product .price {order:4;}

> https://prnt.sc/R6kmw7wJgIIz

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Alimrangpby,

Thank you for contacting us and for using XStore.

1/ Colors of buttons can be changed via Theme Options > Styling > LIGHT BUTTONS and so on https://prnt.sc/Gwx1GAvfBjzZ
This is Footer static block content https://prnt.sc/t_bipBBoNsfL , please edit it using Elementor > https://prnt.sc/hhsFDn4FX30K https://prnt.sc/HDWWo8CvQyWZ

2/ The plugins included with our theme are external. We have purchased an Extended License for each of these plugins. They are fully functional and should run perfectly.
The latest plugin versions are always available. You can find them in the theme folder, and you can get them directly from us. Simply login to your account on our site ( http://www.8theme.com/my-account/), go to the https://www.8theme.com/downloads/ page, enter your purchase code, and you’ll be granted access to the appropriate archives.
Registration of these plugins is not necessary. They will function perfectly without any need for activation.
The plugin activation option was added only for those who need to get automatic updates and support directly from plugin developers. If you need this option, you will first need to purchase and register the plugin.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team