Hello, GTP,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Theme Options > GDPR & Cookies.
Please read the next article in our documentation – https://www.8theme.com/documentation/xstore/support/cookies/

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Private Content

Kind Regards,
8theme team

Hello, Alessandro,

We appreciate your prompt response.

Don’t forget to clean the FB cache for products/pages you already shared https://developers.facebook.com/tools/debug/sharing/

Unicode Decimal Code ” – https://www.codetable.net/decimal/8221 https://www.ascii-code.com/html-symbol

Yes, please use commas.

Kind Regards,
8theme team

Hello, Coffeedog,

We appreciate your utilization of XStore.

To make the necessary changes, kindly follow these steps: Click on ‘Edit Template’, then you can modify the subject – https://prnt.sc/eojRgvWmXnHb

We trust this information will be of assistance to you.

Kind Regards,
8theme team

Hello, Filiphdan,

You’re welcome!

Best Regards,
Team 8Theme.

Hello, Alessandro,

What service do you use to test this, could you provide the URL of the service?

Please go to Theme Options > SEO > enter any test text into the Custom Meta Description area and check then.

If this doesn’t give the desired result, please describe the desired result in more detail, where exactly, and what exactly test you want to get.

Kind Regards,
8theme team

Hello, Theo,

We have corrected these errors by adding the following code to the functions.php of the child theme:

add_filter('woocommerce_product_related_products_heading', function($params){
    return 'Gerelateerde producten';
});

and the subsequent code in Customizer -> Theme Custom CSS -> Global CSS.

.products-grid .product-details .quantity-wrapper .button,
.product-slide .product-details .quantity-wrapper .button
{
    font-size: 0;
}

Kind Regards,
8theme team

Hello, @Kevin,

We’ve recorded a video for you. Please the check private content area.

Best Regards,
8Theme’s Team

Hello, @Kevin,

We appreciate your prompt response.

We’ve checked the Categories filter on your Shop page and we do not see the problem on your site, right now. Have you solved the problem? Please clear cache and check one more time.

Best Regards,
8Theme’s Team

Hello, Alfi,

Thank you for contacting us and for using XStore.

Please post separate topics for separate questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Here is our video tutorial – https://youtu.be/LgzC4iK-j6A?feature=shared

Private Content.

Kind Regards,
8theme team

Hello, Michaelmilauskas,

Thank you for contacting us and for using XStore.

We have built-in XStore icons – https://xstore.8theme.com/xstore-icons/ , but icons on the demo are not from our collection. The demo uses free icons found by our designer online. Sorry, but he already does not remember from where the icons of this set were found.

Maybe this image search engine will help you to locate the image sources – https://www.tineye.com/.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Fuzzillogic,

Thank you for contacting us and for using XStore.

Elementor plugin has 2 versions: free and Pro. Elementor plugin author does not offer a developer license for the Pro version and does not allow to built-in Pro version of the plugin to themes. So, the Pro version was never included in XStore. All our demos are built using the free version of the Elementor plugin and XStore Elementor elements. So, Elementor Pro is not required, but we are compatible with it.

If you use the default page (not page template created using Elementor Pro) then you can manage the shop page settings under Theme Options > WooCommerce > Shop > Shop page layout, product styles etc.

The shop page is a catalog page for products that cannot be edited using the Elementor free version by default. To be able to edit the Shop page using Elementor, you need a Pro version of the plugin, and this is independent of our theme.

If you decide to purchase the Elementor Pro plugin, contact their support first to find out if they offer all you need for customize Shop and Cart pages, because such questions are independent of the theme on your site, so we can’t assist you.

We hope this information is helpful.

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, @Eulice,

We appreciate your prompt response.

Please answer next questions:
1/ Provide URL of the product with the problem.

2/ When Single Product Builder is disabled the translation for full description work fine?

3/ How does it work when not our theme, but the Storefront theme is activated?

4/ Could you provide FTP access? To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Waiting for your reply.

Kind Regards,
8theme team

Hello, HUSSTLE,

There is no easy solution here, unfortunately.

You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.
Or
For minor customization requests, we suggest considering paid customization services. You may submit a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX
Or
Acceptance as it is right now.

Kind Regards,
8theme team

Hello, Jimmy,

1/ This page is broken because this one is not related to the theme and is styled directly from the Airwallex Online Payments Gateway plugin that is installed on your website.

2/ You have activated – the XStore Advanced Sticky Header plugin & activated the Header overlap option -> https://prnt.sc/-JFEYv9ONtKR that creates such broken design on the after-checkout page -> https://prnt.sc/JyJ7G7TXFylC

3/ We added the next custom CSS to your child-theme/style.css

@media only screen and (min-width: 993px) {
    .et_b_dt_header-overlap .airwallex-content  {
        padding-top: 12em;
    }
}
.airwallex-content {
    margin-bottom: 5vw;
}

4/ About the broken footer it seems that on plugin “checkout” pages Elementor styles/scripts are not loaded correctly so they should check it from their side.

We hope this information is helpful.

Kind Regards,
8theme team