Hello, Rokas,

We appreciate your prompt response.

1/ https://www.8theme.com/documentation/xstore/troubleshooting/how-to-enable-header-overlap/

2/ Theme Options > Header Builder > Header overlap & transparent – https://prnt.sc/gRZhO98fceC4

3/ Private Content

Best Regards,
8Theme’s Team

Hello, Melanie Moutarde,

We provide support here via the forum.

Private Content

Best regards,
8Theme’s Team

Hello, Mirko,

We can’t edit this page using Elementor with the access you provided, so we added the code in the Theme Custom CSS area – https://prnt.sc/URmqMAi6aJWy
Please clear cache of mobile browser and check the result.

Best regards,
8Theme’s Team

Hello, Jamie Gill,

Thank you for reaching out to us.

1. When you select a category, the products displayed will include those from the selected category as well as its subcategories. Therefore, we do not see any issues. A total of 15 products are shown on the frontend, which matches the same number displayed in the backend https://prnt.sc/UGPJBNrLOGyJ

2. “Additionally, the filter widget on the left does not respond to the current selection.” – please provide a video example.

Best regards,
8Theme’s Team

Hello, Mirko,

We can’t log in still – https://prnt.sc/3M74qQzLjEwy

Best regards,
8Theme’s Team

Hello, TodorP,

Dashboard > Settings > Reading > Your homepage displays – https://prnt.sc/do6cpbNrjjie

It appears that you are currently editing the following page: https://prnt.sc/rPpcA7S0Qobq Could you kindly clarify what specific assistance you require from our team?

Best regards,
8Theme’s Team

Hello, MiguelFlorian,

Thank you for reaching out to us. We appreciate your trust in our support as you navigate your journey as a new web developer.

Regarding your inquiries:

1. **Website Translation**:
To translate your website with your own words (manually, rather than dynamically), you can follow these steps:
– Identify the specific areas or elements of your website that need translation.
– You can utilize a plugin like **Loco Translate** to manually input your translations – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ . This plugin allows you to edit the language files (PO/MO files) directly and replace the default text with your custom translations.

2. Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

**Display Issues or Delayed Loading**.
To address elements that are not displaying properly or are loading with a delay, we recommend the following steps:
– **Check for Plugin Conflicts**: Disable all third-party plugins temporarily and check if the issue persists. If the problem is resolved, re-enable the plugins one by one to identify the conflicting plugin.
– **Optimize Website Performance**: Use tools like **GTmetrix** to analyze your website’s performance. These tools can help identify elements causing delays and provide recommendations for optimization.
Read more – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
– **Update Theme and Plugins**: Ensure that your theme and all plugins are updated to their latest versions, as outdated software can sometimes cause display issues.
– **Clear Cache**: Clear your website’s cache (if you’re using a caching plugin) and your browser cache to ensure you’re viewing the most recent version of your site.
– **Inspect Code**: If you’re comfortable with coding, use your browser’s developer tools to inspect the problematic elements and identify any errors in the console.

If the issue persists after trying these steps, please provide us with more details (e.g., screenshots, specific elements affected, or a link to your website), and we’ll be glad to investigate further.

We hope this information helps you move forward with your website development.

Best Regards,
8Theme’s Team

Hello, VincentC,

Thank you for reaching out to us.

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

Best Regards,
8Theme’s Team

Hello, Nakasa,

Thank you for reaching out to us.

Please provide the URL of page from your screenshot.

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We kindly request you to try the following solution:

1. Navigate to **Products > Attributes**.
2. Edit the specific attribute.
3. Re-select the attribute type.
4. Click **Save** to apply the changes.

Should you require further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello,

Please be informed that the Shop page serves as an archive page for products and, as such, is not editable via Elementor by default. Any available configurations can be adjusted within the Theme Options.
Should you wish to utilize Elementor for your Shop page, we kindly direct you to the following instructional article: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/. This guide will assist you in creating a custom layout from the ground up and configuring it for all product archives, including the shop, product categories, and more.

When creating a template for the page using Elementor, you will start with a blank canvas where you can add the desired elements. If you prefer not to build the layout from scratch, you can import one of the pre-designed templates. Detailed instructions for this process are also included in the documentation.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Warm Regards,
The 8Theme Team

Hello, TodorP,

Could you kindly assign the administrator role to the specified user? This will allow us to review your settings effectively.

Best regards,
8Theme’s Team

Hello, Jace,

Thank you for sharing the solution that worked for you. Should you have any questions in the future, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, Nirmalya,

Thank you for reaching out to us.

Solved – https://prnt.sc/Xa96FAY57Ljr

Best regards,
8Theme’s Team

Hello,

Thank you for reaching out to us!

You can try to use the next element – https://prnt.sc/TofRQszJlmaq
https://xstore.8theme.com/elementor3/electronic-mega-market/shop/
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Warm Regards,
The 8Theme Team