Hello, Daniel,

Thank you for contacting us and for using XStore.

You can try to use XStore Advanced Sticky Header plugin (XStore > Plugins installer), or custom CSS code (Theme Options > Theme custom CSS):

.sticky-on .et_b_header-logo img {
    width: 200px;
}

Kind Regards,
8theme team

Hello, Jesika,

Thank you for contacting us and for using XStore.

We’ve updated the theme and disabled the Kirki Customizer Framework plugin (it caused a conflict with the XStore Core plugin).
Please check now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Lani,

Thank you for contacting us and for using XStore.

Our reply time may vary depending on the number of requests and is up to 24 hours Monday-Friday and up to 48 hours on weekends. But is usually faster than that. Our developers team will be available after the weekend only.

1/ Answered in another your topic.

2/ Theme Options > Header builder > edit header content for desktop and for mobile.
Theme Options > Mobile panel.

3/ Shop page shows all products you have – https://woocommerce.com/document/woocommerce-pages/

Theme Options > WoOCommerce > Product catalog > Default Product Sorting – these settings come from WooCommerce and are independent of XStore.
Shop page content and functionality come from the WooCommerce plugin.
All the available sorting options you can find in Appearance > Customize > WooCommerce (Shop) > Product Catalog > Default product sorting.
By default, the sort order for products is “Custom Ordering + Name”. Navigate to Products, then click Sorting. From this page, you can simply drag and drop the product rows to reorder them https://gyazo.com/c680776c6d72e5bddf1457442afbca87
If this doesn’t give you the desired result, we would recommend you contact support of WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because our theme doesn’t have additional settings for this.

Kind Regards,
8theme team

Hello,

Thank you for contacting us and for using XStore.

Please provide URL of the category page from your screenshot.

Kind Regards,
8theme team

Hello,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Go to Static blocks > edit Footer static block using Elementor > edit settings of all elements you want to – https://prnt.sc/7X4GoKV0M5-X https://prnt.sc/ucx45gxofP1P https://prnt.sc/BSQWxMXmerIq

Kind Regards,
8theme team

Hello,

Thank you for getting in touch with us.

Theme Options > WooComerce > Cart/Checkout Layout > Logo Width (Px).

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

Hello, Rich Kil,

Thank you for contacting us and for using XStore.

Please navigate to Appearance > Widgets and proceed to edit the content of the PreFooter area https://prnt.sc/Y2p5MHR6znQ6

Kind Regards,
8theme team

Hello, Webnim,

Thank you for contacting us and for using XStore.

1/ You can activate another theme, for example, the default WooCommerce theme – Storefront and check how it works then – https://prnt.sc/en_Qdy6xMaW8 It is not a bug.
What we can recommend you: – contact support of WooCommerce; or – go to Theme Options > WooCommerce > Single Product builder > change position of the price element https://prnt.sc/Mw7HnUW3zM-H > https://prnt.sc/hUkZu4xRFWkE = https://prnt.sc/cMZO93qAxqVT ; or – if you would like to pursue paid customization services, submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

2/ “Additionally, there’s an odd issue where the page slightly jumps every time a swatch is clicked. This is very annoying…” – please post different questions via separate threads – https://www.8theme.com/forums/xstore-wordpress-support-forum/
Please make sure that jumps are not caused by a 3rd-party plugin on your site (temporarily disable plugins to test this). Make sure that it is not caused by additional code on your site. If there is no fault of a plugin or code, provide temporary wp-admin and FP access, so we can take a closer look.

Kind Regards,
8theme team

Hello, @Rich Kil,

We appreciate your prompt response.

It is bold all the time https://prnt.sc/8meXZZVsOh4p , just has a different color on hover.

Best Regards,
8Theme’s Team

Hello, Graeme,

Multi vendor functionality comes from an additional plugin, so we would recommend you contact support of the vendor plugin you are using to get assistance or advice to achieve the desired result.
Such functionality is not a part of our theme currently, so we can’t assist you, unfortunately, in a situation that is independent of our theme.

We hope for your understanding.

Kind Regards,
8theme team

Hello, SkipFreedom,

Thank you for contacting us and for using XStore.

1/ We kindly suggest that you reach out to WooCommerce support team at https://wordpress.org/support/plugin/woocommerce/ as your query is not related to our theme functionality.

2/ Web design is not a part of our basic support scope, unfortunately – https://www.8theme.com/documentation/xstore/support/support/

If you would like to pursue paid customization services, we recommend submitting a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Armatactica,

We appreciate your prompt response.

https://prnt.sc/K_s2nYgqNPco: – Eliminate render-blocking resources – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/ ; – about “Serve images in next-gen formats” you can find info online, for example – https://gtmetrix.com/serve-images-in-next-gen-formats.html#:~:text=Next%2Dgen%20image%20formats%20offer,lossy%20compression%2C%20and%20animated%20images. https://gtmetrix.com/efficiently-encode-images.html ; – Reduce unused CSS – https://www.wpbeginner.com/wp-tutorials/how-to-remove-unused-css-in-wordpress-the-right-way/ ; Reduce unused JavaScript – https://web.dev/unused-javascript/?utm_source=lighthouse&utm_medium=lr (disable unrequired plugins).
Properly size images – optimize images, for example – https://prnt.sc/DOfL2lcsKHlS https://tinypng.com/ ;

We can see a few optimize/cache plugins (Speed Optimizer and WP Rocket) on your site, please note that the options of such plugins may conflict with each other. Try to test how it works when only one is activated, and contact support of the plugin to ask about the best configuration of settings.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Lani,

Thank you for contacting us and for using XStore.

Private Content

Kind Regards,
8theme team

Hello, Sinawebdev,

Thank you for contacting us and for using XStore.

If both sites are 1 end project just in 2 languages, you can use the same code. Unregister it via your account page https://www.8theme.com/account-user/?user_id=31973, and then activate it on the second site.
Let us know if any further assistance will be needed.

Kind Regards,
8theme team

Hello, Zezva,

We’ve added a fix for you in /wp-content/themes/xstore-child/functions.php

if ( ! is_admin() || defined('DOING_AJAX') ) {

    // Product Add to cart
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_add_to_cart', 30 );

    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_ajax_conteiner_start', 21 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_condition', 23 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_countdown', 24 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_dates', 24 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_reserve', 25 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_sealed', 25 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_max_bid', 25 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_bid_form', 25 );
    add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_ajax_conteiner_end', 27 );

    if ( is_user_logged_in() ) add_action( 'etheme_woocommerce_template_single_add_to_cart', 'woocommerce_auction_pay', 26 );
}

Please clear cache and check now.

Kind Regards,
8theme team