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Topic: I can’t edit my Store Page / Elementor doesn’t work (Shop Page)

Crispy123

Participant

October 28, 2023 1:32 pm

Hello,
Unfortunately, I’m currently having a problem with my website. Unfortunately, editing the shop doesn’t work. Editing via Elementor does not work on the shop page. Elementor works great on all of my other pages, except for the shop page. I have already changed my Php version from 7.4 to 8.2. But then I had the problem that Elementor didn’t work on any site, so I went back to the 7.4 version. I also deactivated my plugins and themes one after the other, but this didn’t work either. Before I make any further attempts and possibly damage the website, I would like to ask for your help.

Thank you.
Site URL: hidden
Theme version: 9.2.2
WooCommerce version: 8.2.1

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Rose Tyler

Support staff

October 29, 2023 11:16 am

Hello, Crispy123,

Thank you for contacting us and for using XStore.

To be able to edit Shop page using Elementor and the free PRO Elements plugin, please go to XStore Builders > Products Archive https://prnt.sc/SEbx6aakuHcX https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor
By default, the Shop page can’t be edited using Elementor as other pages, because this ability was added by Elementor for the Pro plugin that should be purchased separately. All our demos were created without Elementor Pro, so Shop page settings can be edited via Theme Options > WooCommerce.
In the latest update, we added new builders https://xstore.helpscoutdocs.com/article/183-xstore-builders-getting-started which allows you to create Shop page layout using the Elementor free plugin.

We trust that the information provided will be of significant assistance to you.

Kind Regards,
8theme team

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