This topic has 9 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Rose Tyler
How can I create a new order status (for example: ready for pickup)?
Is it also possible to then create a mail for this new status that is sent when an. Order is provided with this status.
Hello, @mb-handmade,
Thank you for contacting us and for using XStore.
We would recommend you to contact WooCommerce support – https://wordpress.org/support/plugin/woocommerce/ , because there is no such possibility from our theme side, by default, unfortunately.
Kind Regards,
8theme team
and how to personalize the thank you page?
I downloaded the plugin https://wordpress.org/plugins/bp-custom-order-status-for-woocommerce/ and created a new order status.
But there is no option in the xstore email builder to select this status for a mail
Hello, @mb-handmade,
Thank you for getting in touch with us.
1/ The Thank you page comes from WooCommerce, so contact their support to get assistance – https://wordpress.org/support/plugin/woocommerce/
2/ Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
You can send your request to our dev team via the form on this page – https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.
Also, please read this topic – https://www.8theme.com/topic/xstore-email-builder-template-for-a-custom-order-status/#post-362737
Kind Regards,
8theme team
Okay…
Is there a workaround to get what i want?
Maybe to rename an existing order status I don’t use or to duplicate one?
Hello, @mb-handmade,
We currently have basic WooCommerce emails available here https://prnt.sc/c5ITM1Pd1b7M . If you wish to add custom ones ( https://prnt.sc/4ak8AV8tZH0H ) , you can use the filter.
Add the below code to child theme functions.php to enable the template for the email builder:
add_filter('viwec_accept_email_type', function($emails) {
$emails[] = 'flexiblecouponsemail';
});
Kind Regards,
8theme team
Thank you!
The code didn’t work, but there was an option in the plugin to create a mail
Hello, @mb-handmade,
We are glad that you sorted it out.
Have a nice day!
Kind Regards,
8theme team
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