Hello, ProdbyDaan,

We appreciate your prompt response.

1/ We have checked the frontend and found that in the content of cart table there are automatically added ‘
‘ across the content in different places -> https://prnt.sc/e0Nt4EC6piZa
2/ After checking the editor of your content we found that [woocommerce_cart] shortcode was added in

wrapper with WordPress comments above and below (that breaks frontend view) -> https://prnt.sc/ioTEX1it2qz9
3/ We added an extra widget named «shortcode» (that was created for such specific cases to display the shortcodes) -> https://prnt.sc/qnOIdxiwjwsR
4/ Checking the frontend view and everything was going ok -> https://prnt.sc/NO_ntMOcenlT
5/ Also, for our surety we removed wrapping

and WordPress Comment «» from the content of your previous widget -> https://prnt.sc/WbxzPUEhWjeD and frontend displayed normally then as well -> https://prnt.sc/nWr0yKHaxpPX

From the solutions, we can suggest is next ones:
1/ Use shortcode widget for related shortcode «cases».
2/ Try to add next filter to your child theme to prevent WordPress auto-br adding in content across your web-site pages content.

remove_filter( 'the_content', 'wpautop' );
remove_filter( 'the_excerpt', 'wpautop' );

P.S.
To make you more sure that it is not related to our theme but rather to WP functionality here is an article with a similar question -> https://generatepress.com/forums/topic/how-do-i-prevent-wordpress-from-adding-br-and-p-tags-to-my-markup/ (https://prnt.sc/BmiUKxtX7vEB)

Kind Regards,
8theme team

Hello, Alex91,

We appreciate you reaching out to us and for choosing XStore for your needs.

To enable us to review your settings and provide the most accurate assistance, we kindly request that you share the URL of your website along with temporary wp-admin access credentials.

Your cooperation is greatly valued, and we anticipate your prompt response.

Kind Regards,
8theme team

Hello, Tanguy,

You’re welcome!

Kind Regards,
8theme team

Hello,

Please be advised that while it is possible to switch editors, doing so will necessitate the manual recreation of all content originally crafted with WPBakery if you choose to use Elementor. We regret to inform you that there is no automated conversion tool available for this process.

We would like to inform you that the XStore Studio tool offers the capability to import sections from a variety of demos that utilize Elementor. For comprehensive instructions on how to utilize this feature, please refer to our documentation at the following link: https://www.8theme.com/documentation/xstore/xstore-features/xstudio-feature-of-xstore-wordpress-theme/

Kind Regards,
8theme team

Hello, Tanguy,

Thank you for contacting us and for using XStore.

We suggest that you go to Theme Options > Mobile panel > delete all default elements and add new ones from scratch.

Kind Regards,
8theme team

Hello, HUSSTLE,

Thank you for reaching out to us with your query.

We would like to inform you that we have not conducted compatibility testing of XStore with the mentioned plugin. Upon review, it appears that the plugin in question does not have widespread usage, as indicated by the following screenshot: https://prnt.sc/k6YLseObohMP.

According to your choice to use the Single Product Builder, there is a fully different structure of actions. Most of them are coming from XStore theme/XStore Core. So that default woocommerce actions will not work normally, because if they would then there could not be such customizable options to use for the builder.
List of actions:

etheme_woocommerce_template_single_title
etheme_woocommerce_template_single_rating
etheme_woocommerce_template_single_price
etheme_woocommerce_template_single_excerpt
etheme_woocommerce_template_single_add_to_cart
etheme_woocommerce_template_single_meta
etheme_woocommerce_template_woocommerce_breadcrumb
woocommerce_share
etheme_woocommerce_template_single_sharing
etheme_woocommerce_show_product_images
etheme_woocommerce_output_product_data_tabs
etheme_woocommerce_output_upsell_products
etheme_woocommerce_output_cross_sells_products
etheme_woocommerce_output_related_products
etheme_product_single_size_guide
etheme_product_single_size_guide
etheme_product_single_button
etheme_product_single_widget_area_01
etheme_product_single_custom_html_01
etheme_product_single_custom_html_02
etheme_product_single_custom_html_03
etheme_product_single_additional_custom_block
etheme_product_single_product_description
etheme_product_single_wishlist
etheme_product_single_compare

Contact support of the plugin and ask if there is anything they can sagest.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

However, if you wish our developers team can personally assist you via our customization service.
To get started, please follow this link to send us your requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with our expert dev team.

Best regards,
The 8Theme Team

Hello, DEVELOWEB,

We kindly request that you provide us with a more comprehensive description of the issue you are encountering. If possible, please consider capturing a video demonstration of the problem to aid us in understanding the situation more clearly.

Once you have recorded the video, you may upload it to a file-sharing service, such as WeTransfer (https://wetransfer.com/). After uploading, please share the download link with us.

Your cooperation is greatly appreciated, and we look forward to resolving your concerns promptly.

Kind Regards,
8theme team

Hello, Hassan,

Thank you for contacting us and for using XStore.

We kindly request that you provide us with the URL of the specific post page, as well as temporary administrative access to the WordPress dashboard.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, DEVELOWEB,

We are pleased to inform you that the stock functionality for product variations is operating correctly, as evidenced by the following screenshot: https://prnt.sc/4RWfrXY2fqmW. Additionally, you may specify the default variation using this option: https://prnt.sc/RxX1Ayvgdofa.

Kind Regards,
8theme team

Hello, ProdbyDaan,

We appreciate you reaching out to us and for choosing XStore for your needs.

To assist you further and conduct a thorough investigation of the issue you’re experiencing, we kindly request that you provide us with the URL, temporary wp-admin credentials, and FTP access details.

For your information, our demos are configured using the Yoast SEO plugin, which we find to be highly effective.

We look forward to your prompt response so that we can address your concerns as efficiently as possible.

Kind Regards,
8theme team

Hello, Iqbal1184,

Thank you for contacting us and for using XStore.

We have noticed that your site is currently in maintenance mode, which unfortunately prevents us from conducting a thorough review. To assist you further, we kindly request that you provide us with temporary wp-admin and FTP access credentials.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

Kind Regards,
8theme team

Hello, G_Fresh Australia,

We appreciate you reaching out to us and for choosing XStore for your needs.

To assist you further, may we kindly request that you provide us with the URL of the page where you are experiencing the issue? Additionally, if you could grant us temporary access to your WordPress admin, it would enable us to investigate the matter more thoroughly.

We look forward to your response and are here to ensure a swift resolution to your concern.

Kind Regards,
8theme team

Hello, Divorah,

Thank you for your prompt response.

We have taken the step of activating the default WooCommerce theme, Storefront, on your website and have temporarily disabled the XStore and XStore Core plugins. Subsequently, we conducted a test on the product page and documented the results, which can be viewed here: https://prnt.sc/a0XsI2gZJF_2.

The test results indicate that the issue you are experiencing is not related to our theme. Therefore, we kindly suggest that you reach out to WooCommerce support https://wordpress.org/support/plugin/woocommerce/ to inform them that the problem persists even with the Storefront theme.

Please understand that our assistance is limited to issues directly caused by our theme. We trust that WooCommerce support will be able to provide you with the necessary help to resolve this matter.

We appreciate your understanding and are here to support you with any theme-related inquiries.

Best Regards,
The 8Theme Team

Hello, Despoina,

Thank you for reaching out to us with your concern. We understand that it can be quite perplexing to see your products listed multiple times in your shop when you have only added them once. We would like to assure you that we are here to help resolve this issue.

To address this matter, we kindly suggest that you navigate to the Theme Options, proceed to WooCommerce, then Shop, and finally to Products Design, where you can disable the “Variations As Simple Products (Beta)” feature.

Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

Hello,

11/ We would like to inform you that the SIZE GUIDE is a feature included within the Single Product Builder. Additionally, the Modal popup element is versatile and can be utilized for various purposes. For more details, please visit our demo at: https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/

12/ To achieve your desired outcome, we recommend referring to our comprehensive guide on using the XStore Single Product Builder with Elementor, available at: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

13/ Please note that you have the option to implement Custom CSS code to customize your site further.

14/ We invite you to review the following screenshot at https://prnt.sc/k-Xnn67Ise63 and test the options provided in our guide to see if they meet your requirements: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

15/ For insights on creating a fake sale popup, we encourage you to read the following article: https://www.8theme.com/documentation/docs/fake-sale-popup-2/. Please explore the available options and conduct tests as necessary.

16/ We regret to inform you that the feature you are inquiring about is not currently available.

17/ For examples of testimonials elements, please visit our demo page at: https://xstore.8theme.com/elementor/demos/minimal-fashion02/testimonials-element/

Kind Regards,
8theme team