Message Product Availability in Product Page and Catalog

This topic has 12 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    December 20, 2023 at 10:00

    Hi,
    I probably can’t find the setting in the theme, but it would be possible to display the message in the product page and in the catalog PRODUCT AVAILABLE.

    Currently I see that the message (for example 21 available).
    but we would not like to show the quantity but only the message AVAILABLE IMMEDIATELY.

    many thanks

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2023 at 10:40

    Hello, DEVELOWEB,

    We appreciate your reaching out and for your continued use of XStore.

    1/ Do you use Single Product Builder with Elementor and our Product Stock element https://prnt.sc/0tOMgzVkhxck ? In this case, set the next settings for WooCommerce – https://prnt.sc/jdZg6v4ZCLe1 to achieve the desired result and not show the quantity. “In stock” text will be shown only. Should you wish to modify this text, you may do so using the Loco Translate plugin, which can be deactivated after the changes are made. For further assistance, kindly provide us with the URL and temporary wp-admin access credentials.

    2/ We would also like to inform you about our Archive Builder feature (details available at: https://xstore.helpscoutdocs.com/article/191-xstore-products-archive-builder-with-elementor). Within this tool, you can employ the Archive Products element and apply the following settings: https://prnt.sc/s4HPtxeNd-67.

    We are here to assist you with any additional support you may require. Please do not hesitate to reach out.

    Kind Regards,
    8theme team

    Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    December 20, 2023 at 11:46

    many thanks for the comprehensive answer.

    a question again : is it possible to view the stock status relative to the variants of a product?
    does not work with configurable products?

    many thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2023 at 11:54

    Hello, DEVELOWEB,

    We hope this message finds you well.

    We are writing to share with you several screenshots from a variable product on our testing website. Please find the links to these images below for your review:
    https://prnt.sc/ybDyfU-HaTtchttps://prnt.sc/psoVVddoNrx3
    https://prnt.sc/29WPoR-LiTu4https://prnt.sc/1CKROZ7-eEts

    Should you require any further information or assistance, please do not hesitate to contact us.

    Kind Regards,
    8theme team

    Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    December 20, 2023 at 12:23

    thanks.
    we can’t get this feature to work properly. not even estimated delivery. could you help us with the settings?

    the test product is (the first in the list): Croce Lodi Classica Gloriosa 26cm.
    We only have 1 custom layout for product page in the builder.

    many thanks

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2023 at 13:34

    Hello, DEVELOWEB,

    We appreciate your prompt response.

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    December 20, 2023 at 13:43

    I’ve seen it. But this new element is not related to the stock status of product variants.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2023 at 13:50

    Hello, DEVELOWEB,

    We are pleased to inform you that the stock functionality for product variations is operating correctly, as evidenced by the following screenshot: https://prnt.sc/4RWfrXY2fqmW. Additionally, you may specify the default variation using this option: https://prnt.sc/RxX1Ayvgdofa.

    Kind Regards,
    8theme team

    Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    December 20, 2023 at 14:55

    Hi,
    we also have a problem with the Estimated Delivery;
    we cannot see the message for the product variation with status OUT-OF-STOCK.
    surely we are not able to configure it well.
    can you help us?

    thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2023 at 15:24

    Hello, DEVELOWEB,

    We kindly request that you provide us with a more comprehensive description of the issue you are encountering. If possible, please consider capturing a video demonstration of the problem to aid us in understanding the situation more clearly.

    Once you have recorded the video, you may upload it to a file-sharing service, such as WeTransfer (https://wetransfer.com/). After uploading, please share the download link with us.

    Your cooperation is greatly appreciated, and we look forward to resolving your concerns promptly.

    Kind Regards,
    8theme team

    Avatar: DEVELOWEB
    DEVELOWEB
    Participant
    December 20, 2023 at 15:56

    hi,
    we have disabled this add-on. we will use a third-party plugin to customize the backorder message.

    many thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 20, 2023 at 16:22

    Hello, DEVELOWEB,

    You’re welcome!

    Kind Regards,
    8theme team

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