Hello, Nadav,

Thank you for getting in touch with us.

1/ https://prnt.sc/pBPb-UKusB8I

2/ Removed custom CSS code.

Kind Regards,
8theme team

Hello, Msiwow,

Thank you for reaching out to us with your concern.

We kindly request that you attempt to remove the following custom CSS code: https://prnt.sc/ClPFKyYi9hpN

Kind Regards,
8theme team

Hello, Zg007,

We appreciate your prompt response.

1/ We kindly request that you utilize our “Products” element: https://prnt.sc/QpZh6T7JhHWp > https://prnt.sc/hmCpcA9sw-Gs

2/ We have not investigated this question, however, enabling the builder should not result in any adverse effects.

Kind Regards,
8theme team

Hello, WebDev,

Thank you for reaching out to us with your request.

To assist you more effectively, we kindly ask that you provide us with a screenshot of the menu in question. Additionally, please elaborate on the specific outcome you are aiming to achieve. This will enable us to understand your requirements better and offer a tailored solution.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Nadav,

We are pleased to inform you that we have successfully removed the images as per your request: https://prnt.sc/P7rV729mw0v2 https://prnt.sc/YZSRA-I8IY8b

Should you require any further assistance, please do not hesitate to reach out to us.

Kind Regards,
8theme team

Hello, GTP,

Thank you for choosing XStore as your WooCommerce WordPress theme!

Please be informed that you can utilize custom CSS code to accomplish your desired customizations: https://prnt.sc/azsFzoAxZqVP

.single-product-builder form.cart {
    border: 1px solid #e1e1e1;
    padding: 15px;
}

Kind Regards,
8theme team

Hello, Buf,

We kindly request that you implement the following custom CSS code:

body .header-mobile-menu .menu .type-img {
    flex-direction: row-reverse;
    justify-content: start !important;
}

Should you require any further assistance, please do not hesitate to reach out.

Kind Regards,
8theme team

Hello, Shino,

Thank you for reaching out to us with your concern.

We have noted that you are utilizing an external plugin, specifically “Custom Product Tabs for WooCommerce” developed by Code Parrots. We kindly suggest that you reach out to the support team of this plugin for assistance as a preliminary step.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

However, if you wish our developers team can personally assist you via our customization service.
To get started, please follow this link to send us your requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.

Customize your website to suit your needs and make it stand out with our expert dev team.

Kind Regards,
8theme team

Hello, GTP,

We appreciate your inquiry and are pleased to confirm that it is entirely feasible to use an image as a background while superimposing a second image over it. Please find an example provided below – https://prnt.sc/9eawEqR1Azsg

Kind Regards,
8theme team

Hello, Warshne,

Thank you for reaching out to us with your concern.

Kindly proceed by clicking on Check again https://prnt.sc/v7bq72ateuBg and https://prnt.sc/8J7T57WFDUJG Afterwards, please feel free to disregard the “1”
https://prnt.sc/qIiNtFlM_6yE

Kind Regards,
8theme team

Hello, Yihuan3c,

Thank you for contacting us and for using XStore.

Please find below the custom CSS code that you may apply:

.etheme-sales-booster-sticky-panel {
    background-color: transparent !important;
    right: 0px !important;
    top: 80% !important;
}

We hope this information is helpful.

Kind Regards,
8theme team

Hello @ubansal,

Thank you for getting in touch with us.

For the submission of new topics or inquiries, kindly proceed to our support forum at the following link: https://www.8theme.com/forums/xstore-wordpress-support-forum/

Should you wish to alter the color of the sale price, you may do so by applying the custom CSS code provided below:

.cart ins .amount, .price ins .amount, .product-price ins .amount {
    color: red !important;
} 

Thank you for choosing 8Theme. Should you require further assistance, please do not hesitate to contact us.

Best regards,
8Theme’s Team

Hello, Nadav,

We appreciate your prompt response.

1/ Enclosed is a link that provides a demonstration on how to remove the background image from the heading settings for your convenience: https://prnt.sc/XUr9ALGQUsUl

Upon updating the background image for the header, we noticed that the changes are not visible. This issue may be related to the Content Delivery Network (CDN) you are utilizing. We advise you to clear the CDN cache or consider temporarily disabling the CDN to resolve this matter.

2/ We have observed that the version of the theme you are currently using is significantly outdated. We strongly recommend performing regular updates to avoid encountering related issues. If your site is live, we suggest establishing a staging environment—a complete replica of your live site. You may activate the theme using the same purchase code and proceed with updates and testing in this staging site. Please ensure that you follow the correct update sequence: update the theme first, followed by the Core plugin.

We trust that this guidance will be of assistance to you. Should you require further support, please do not hesitate to contact us.

Kind Regards,
8theme team

Hello, FMiMBranding,

We are writing to inquire whether you have had the opportunity to review our response in the Private Content area provided earlier.

To assist you further, we kindly request that you provide the URL of the website experiencing the issue. Additionally, it would be most helpful if you could capture and share a video demonstrating the problem in question.

For a comprehensive review, please ensure that access credentials for both the WordPress admin panel and FTP are included.

We appreciate your cooperation and look forward to resolving your concerns promptly.

Kind Regards,
8theme team

Hello, Danilo,

We appreciate you reaching out to us.

Please be informed that the translations on this page have been provided by our user community. We would be grateful if you could supply us with accurate translations so that we may update the files accordingly.

Kind Regards,
8theme team