Hello, @patrickjanko,

We appreciate your prompt response.

We have successfully deactivated the Wishlist and Compare plugins on your site as per your request. You can now configure these features directly through our theme by navigating to Theme Options > WooCommerce (Shop).

You have installed a lot of plugins that are not required, please disable some of them, because every additional plugin slows down the site a bit.

Should you require any further assistance or have additional questions, please do not hesitate to reach out.

Best Regards,
8Theme’s Team

Hello, Peter,

Thank you for reaching out to us with your queries. We’re here to assist you in achieving the best presentation for your photos and descriptions.

1/ https://www.8theme.com/documentation/xstore/woocommerce/product-images/

2/ https://www.8theme.com/topic/product-card-how-to-make-an-equilibrium/#post-375059

If you need further assistance or detailed instructions, please let us know the specific theme you are using, and we will provide you with step-by-step guidance.

Best Regards,
8Theme’s Team

Hello, Simon,

Thank you for reaching out to us with your concern.

To incorporate product categories into your menu structure, kindly proceed as follows:

1. Access your WordPress Dashboard.
2. Navigate to ‘Appearance’ and then select ‘Menus’.
3. Once on the Menus page, please click on ‘Screen Options’ located at the top right corner.
4. Ensure that ‘Product Categories’ is checked.

For your convenience, we have provided a visual reference in the attached image. https://ibb.co/XzbYQtb and https://ibb.co/XJGRVwg

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello,

We are pleased to note that our customers are engaging in communication with one another.
We would like to point out that although TranslatePress is utilized by some of our clients, we do not guarantee compatibility with it.

Warm regards,
8Theme’s Team

Hello, Razr1911,

Thank you for getting in touch with us.

Currently, we do not offer such an option.

Please submit your request on our Taskboard at https://www.8theme.com/taskboard/. This platform allows other customers to view and vote on proposed enhancements, potentially influencing their prioritization and development.

Best Regards,
8Theme’s Team

Hello, Movileanu,

We appreciate your prompt response.

We kindly request that you attempt to locate and translate the necessary strings through the WPML > String Translation interface now.

Let us know the result.

Best Regards,
8Theme’s Team

Hello, @MAHDAR,

Thank you for your cooperation.

It seems this way doesn’t work in your case, unfortunately, another solution can be to rewrite etheme_sale_label_percentage_text() function (xstore/framework/woo.php) via functions.php file of your child theme.
https://webdesign.tutsplus.com/a-guide-to-overriding-parent-theme-functions-in-your-child-theme–cms-22623t

Please note that additional customization in files is out of our basic support scope.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Nonsololevents,

We sincerely regret the inconvenience caused by the current situation. We kindly ask you to check the Private Content area.

Kind Regards,
8theme team

Hello, Kristina,

Sorry for the delay in answering.

We kindly request that you refrain from adding links such as https://prnt.sc/YD1rkC2ilWix to the public message area, which provide access to your site. This could allow any forum user to utilize them. Instead, please use the Private Content area for such links.

Could you specify which page you are editing? We had requested a video to illustrate the issue you are experiencing, but we have not yet received it. Upon review, we have found that the static blocks are functioning correctly, which is why a video from you is essential for us to understand the specific behavior you are identifying as problematic.

For instance, the “About Us” page utilizes sections because it is an older page. All new pages will use Containers, just as the new static blocks do, due to updates in Elementor and this is independent of our theme. We have previously explained how to disable containers and revert to sections everywhere: navigate to Elementor > ‘Settings’ > ‘Features’ > ‘Flexbox Container’ > set to ‘Inactive’.

We have created a “test” page on your site for your review. This page employs containers in the same manner as the static blocks, as we have described to you.
Please compare the next screenshots from the page and static block:
static block – https://prnt.sc/1NuB5OKkdNvH https://prnt.sc/PrFkVn7R6QoN
test page https://prnt.sc/0pJVAUl8qL7s https://prnt.sc/DsIuKWuU5-wV
You will need to decide whether to disable containers and use sections or to consult the Elementor documentation to learn how to work with the new containers.

We urge you not to disregard our recommendations and hope you find this information useful.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Mrthememan,

Thank you for letting us know!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

Hello, @MAHDAR,

We appreciate your prompt response.

We would like to inform you that once the necessary changes have been implemented, you will have the ability to disable and remove the Loco Translate plugin.

Warm regards,
The 8Theme Team

Hello, Nonsololevents,

Thank you for contacting us and for using XStore.

Please kindly resend your inquiry with additional details regarding the issues that remain unresolved. Furthermore, we request that you provide updated screenshots, as the previous ones are currently inaccessible to us. Additionally, please ensure that the temporary access you provide is functional: https://prnt.sc/fbOQBcERXDe6

We value your cooperation and eagerly await your prompt response.

Warm regards,
The 8Theme Team

Hello,

Thank you for your swift reply.

We do not see the problem https://prnt.sc/u5hQYFIkoFf5 on this https://prnt.sc/SXzu03P943XV resolution.

Could you please confirm if you are utilizing the nft-crypto demo on your website? If so, we kindly ask you to navigate to Theme Options, then proceed to Theme Custom CSS. In this section, locate the following code and adjust the value from 1360px to 1370px. After making this change, please ensure to save your modifications, clear your website’s cache, and then reassess the outcome.

Should you require any further assistance or have additional queries, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

Hello, @ljimenez,

Thank you for contacting us and for using XStore.

Please be informed that the background color has been configured through the following navigation path: Theme Options > Footer > Footer Styling –

Kind Regards,
8theme team

Hello, Infomrprod,

Thank you for reaching out and providing your credentials.

We have thoroughly reviewed the functionality and code, and we have discovered that the WooCommerce filters do not operate in conjunction with search results (please accept our apologies for the delay in our response). Our filters were developed following their model, which means they function with all products and yield the appropriate outcomes.

This behavior is not a bug but rather an inherent characteristic of the widgets. Unfortunately, it cannot be modified quickly. To achieve the behavior you have mentioned, a significant rewrite of widgets code would be necessary. This would entail a considerable investment of our developers’ time, followed by a testing phase. At present, our team is unable to start this task, regrettably.

Please submit your request through the following page: https://www.8theme.com/taskboard/ to add it to our queue for future enhancements.

We appreciate your understanding and are committed to continuously improving our services.

Kind Regards,
8theme team