Hello, Patrickjanko,

We appreciate your inquiry and are pleased to assist you.

Please be informed that you may upload images of any dimension, and they will be displayed accordingly. Subsequently, you have the flexibility to adjust the size to suit your requirements and achieve optimal results.

It’s always a good idea to test your images on different devices to ensure they display correctly across all platforms.

Furthermore, we suggest optimizing your images for enhanced performance. You may find the following resource useful for this purpose: https://tinypng.com/

Best Regards,
8Theme’s Team

Hello, Valentin,

Thank you for reaching out to us with your query.

To assist you effectively, we would require the URLs of the pages in question. Kindly provide us with these details so that we may proceed with custom CSS code solutions tailored to your needs.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Please find below the custom CSS code that you may utilize:

.popup-added-to-cart-content span.wc-gzd-cart-info.unit-price.unit-price-cart {
    margin: 0px 10px;
}

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

Hello, Patrickjanko,

Thank you for reaching out to us with your query.

Please navigate to XStore > Theme options > Header Builder > Cart > Mini-Cart Promo Message > edit content of Text tab.

Best Regards,
8Theme’s Team

Hello, Filmguerilla,

We appreciate your prompt response.

Please change the color via Theme Options > Header builder > Main menu – https://prnt.sc/C2QvR-elNvk0

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

Hello, Qilah,

We’ve disabled the description via Theme Options > WooCommerce > Shop > Products design, because determined that the issue at hand was caused by an unclosed tag. This is because the excerpt is a segment of the content that, if it includes an opening HTML tag without the corresponding closing tag, can lead to display problems.

To resolve this, you may consider adjusting the length of the excerpt via Theme Options or alternatively, you could add a brief text to the ‘Short Description’ field https://prnt.sc/_inKC6zdBt2g, ensuring that it is free of any HTML tags. This adjustment should ensure that the content is presented correctly.

Best Regards,
8Theme’s Team

Hello, Daniyal,

1/ To adjust the font weight, we kindly ask that you insert the following code snippet into the designated area located at Theme Options > Theme Custom CSS > Global:

.single-product .related-products-title {
    font-weight: 600;
}

2/

.single-product ul.st-swatch-size-large li.type-label a, 
.single-product ul.st-swatch-size-large li.type-label span {
    font-size: 20px;
    font-weight: 600;
}

Best Regards,
8Theme’s Team

Hello, Qilah,

Thank you for reaching out to us with your concern.

To assist you effectively, we kindly request that you grant us temporary administrative access to your WordPress dashboard. This will enable us to review your settings and provide the necessary support.

We look forward to resolving this issue for you promptly.

Best Regards,
8Theme’s Team

Hello, @Mohit Prajapati,

We appreciate your prompt response.

We kindly request that you attempt to remove the wishlist element from the header using the Header Builder and then proceed with testing.

Furthermore, we would appreciate it if you could document your process by recording a video that captures what you are doing and where precisely you observe the mentioned messages in the browser console (it is not clear from the screenshot, unfortunately).

Best regards,
The 8Theme Team

Hello, @Mohit Prajapati,

We kindly request that you clear your cache and then proceed to review your wishlist. Once you have done so, please inform us of the outcome.

Should you continue to encounter any issues, we would greatly appreciate it if you could record a video to provide us with a clearer understanding of the problem.

Best regards,
The 8Theme Team

Hello, @bmrg,

Thank you for getting in touch with us.

Please try to use the next custom CSS code:

.sidebar-widget li a {
    font-size: 14px;
}
.sidebar-widget .price_slider_amount, .sidebar-widget .price_slider_amount span {
    font-size: 12px !important;
}
.sidebar-widget .price_slider_wrapper .button {
    font-size: 11px;
}

https://prnt.sc/3mF8zL3eca_v

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

Hello, Daniyal,

Thank you for getting in touch with us.

If you want to change this text only, the next workaround can be used: Install the Loco Translate plugin > create English translation for XStore theme > change text > check the result and disable the Loco plugin.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, RoasGurus,

Thank you for reaching out to us with your query regarding the Google Map display on your page.

To assist you further, we kindly request that you inform us once you have exited the page editor https://prnt.sc/1NpDfq1GH5Bv. This will enable us to review your settings and provide the necessary support.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, @Weblike PRO,

Thank you for getting in touch with us.

We we invite you to submit a request to our dev team through the following page: https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Warm regards,
The 8Theme Team.

Hello, Ryan,

We appreciate you reaching out to us.

Upon reviewing the issue you reported, we conducted a thorough test on our demo site and confirmed that the problem does not occur there.

Should you prefer to continue using the previous version of the Product element, you are welcome to do so. Alternatively, if you would like us to investigate the matter further on your site, we kindly request that you provide us with temporary FTP access (FTP host, FTP username, FTP password, FTP port, and FTP encryption type). If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your cooperation.

Best Regards,
8Theme’s Team