Hello, Crispy123,

Thank you for reaching out to us with your request.

Have you resolved your request by activating the Off-Canvas sidebar for mobile view?

Best Regards,
8Theme’s Team

Hello,

We hope this message finds you in good health and spirits. Thank you for reaching out to us with your request.

Please try this solution – https://www.8theme.com/topic/how-to-change-buy-now-button-text/

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

Please read this article – https://www.w3schools.com/cssref/css3_pr_border-radius.php

Kind Regards,
8theme team

Hello, Fareed Fares,

Thank you for reaching out to us with your request.

Currently, the option you are inquiring about is not available. However, we invite you to submit a request to our team through the following page: https://www.8theme.com/taskboard/ If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

If you wish a developers team can personally assist you via customization service.
To get started, please follow this link to send your request with requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and a detailed estimate for the customization work will be prepeared. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.
Customize your website to suit your needs and make it stand out with expert dev team.

Thank you for your cooperation and understanding.

Best regards,
The 8Theme Team

Hello, Fareed Fares,

Thank you for getting in touch with us.

Please be informed that you can implement custom CSS code as needed. Below is an example for your reference:
https://prnt.sc/ZYENElKb4qgP > https://prnt.sc/k52vkPhnaL0K

.etheme-sales-booster-sticky-panel {
    bottom: 20px;
}
.etheme-sales-booster-sticky-panel ul {
    display: inline-flex;
}
@media only screen and (max-width: 992px) {
    .etheme-sales-booster-sticky-panel.mob-hide, .etheme-sales-booster-sticky-panel .mob-hide {
        display: block;
    }
    .etheme-sales-booster-sticky-panel {
        bottom: 80px;
    }
}

Best Regards,
8Theme’s Team

Hello, Bistypl,

Thank you for reaching out to us.

Kindly attempt to deactivate the “Advanced Labels” feature by navigating to Theme Options, then WooCommerce, and subsequently to the Cart/Checkout Layout.

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

We understand that you would like to adjust the appearance of the sliding/off-canvas menus on your website, specifically the (Account – Wishlist – Cart) sections, to have a slightly rounded design at each corner.

Custom CSS code can be used, for example:

.et-mini-content {
    border-radius: 30px;
}

Kind Regards,
8theme team

Hello, Kombajn88,

We regret to learn that you are encountering a critical page error on your website. Please be assured that we recognize the urgency of the situation and are committed to providing you with the necessary support to resolve this issue promptly.

Due to an error, we are currently unable to log in to your site. Consequently, we kindly request FTP access to proceed with the troubleshooting process. We suggest that you rename the framework plugin, you have mentioned, via FTP, which should deactivate it on the site and may facilitate the resolution of the problem. Should this measure not yield the desired result, please provide us with the FTP details so that we can begin addressing the issue at hand.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation and look forward to your prompt response.

Best regards,
The 8Theme Team

Hello, Bumaa,

Please accept our apologies for the delay in responding to your inquiry. Your question requires the attention of a specialist who will be available after the weekend. They will address your concern and provide you with a response tomorrow. We kindly ask for your patience in this matter.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your inquiry about the AMP feature. We’re delighted to assist you in understanding and utilizing this functionality to enhance your website’s performance on tablet and mobile devices.

AMP, or Accelerated Mobile Pages, is a web component framework designed to make web pages load quickly on mobile devices. By implementing AMP on your website (just activate XStore AMP plugin), you can benefit from faster loading times, which can lead to a better user experience, potentially higher engagement, and improved search engine rankings.

Read more – https://www.8theme.com/documentation/xstore/amp-plugin/

Monitor your website’s performance after implementing AMP to see the improvements in loading times and user engagement.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Bogdan,

Thank you for contacting us and for using XStore.

We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please provide temporary wp-admin access, so we can check your settings and the problem.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Spyroooooo,

Please do not hesitate to let us know if you require any further assistance.

Best Regards,
The 8Theme Team

Hello, Fareed Fares ,

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

.et-mobile-panel-wrapper

How the Inspector Works: https://developer.chrome.com/docs/devtools/css
Please note that the use of the inspector is a standard practice and operates consistently across various websites. It is not a proprietary tool developed by us.

Try to use Yellow Pencil, accessible via the XStore > Plugins Installer. This robust visual CSS editor for WordPress allows you to customize any theme and page visually, without the need for coding.

Should you require further assistance or have any additional inquiries, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Hello, Abdulrahman Nahhas,

We appreciate you taking the time to contact us and for your complimentary remarks regarding our theme. It is a pleasure to know that you are enjoying it, and please rest assured that we are on hand to support you with any challenges you might face.

We kindly ask you to review the following article: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/. While we provide the capability for comprehensive translation, the pre-existing language files are not exhaustive. This means that after uploading them to your site, as demonstrated in the video, you will need to perform a synchronization. Subsequently, you should enter the system and translate the specific strings you desire. If you encounter any difficulties translating a particular string, please provide us with a screenshot indicating its location so that we can guide you on where to find and translate it using Loco Translate.

Best Regards,
8Theme’s Team