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Mobile search menu from the icon disappears so fast and can’t use it

This topic has 6 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

Fareed Fares

Participant

March 23, 2024 at 17:25

when I click it disappears before I can write anything in it

#388238 Copied Theme version: 9.2.9

5 Answers

Rose Tyler

Support staff

March 23, 2024 at 19:43

Hello, Fareed Fares ,

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access?

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#388252 Copied

Fareed Fares

Participant

March 24, 2024 at 11:19

I closed maintaince mode

#388343 Copied

Rose Tyler

Support staff

March 24, 2024 at 16:37

Hello, Fareed Fares ,

We appreciate your prompt response.

We have conducted tests on the mobile search functionality of your website and have not identified any issues. Currently, the AMP plugin is activated, which may have resolved any issues that existed prior to its activation, or the problem may be isolated to a specific device and browser. Could you please record a video demonstrating the issue you are encountering and inform us of the device and browser you are using?

Best Regards,
8Theme’s Team

#388366 Copied

Fareed Fares

Participant

March 24, 2024 at 17:55

I tried multiple devices it’s very slow and when it loads it shows a white old version without the edits

#388376 Copied

Rose Tyler

Support staff

March 24, 2024 at 18:22

Hello, Fareed Fares ,

We would like to inquire whether you have had the opportunity to clear the cache of your mobile browser. Additionally, could you please confirm if you have attempted to disable the AMP plugin?
We kindly ask you to perform these tests.

Record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Thank you in advance for your cooperation.

Best Regards,
8Theme’s Team

#388379 Copied
Tagged: best selling woocommerce mobile menu solutions, fast disappearing search icon fix woocommerce, fix disappearing mobile menu woocommerce themes, mobile menu usage woocommerce themes, reliable woocommerce mobile search menu
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