Product Page with thumbmail and other details – screenshot enclosed

This topic has 16 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 23, 2024 at 13:58

    Product page ..

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 24, 2024 at 08:14

    Please reply urgently

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2024 at 09:49

    Hello, Ankit Khandelwal,

    Thank you for getting in touch with us.

    We are pleased to provide you with instructions that you can follow to achieve the desired outcome. We kindly request that you adhere to these guidelines carefully:

    Change the width of Single Product Builder sections via Theme Options > WooCommerce > Single Product Builder, for example: https://prnt.sc/Wtgaqo_1KFXa , then select the desired Gallary type – https://prnt.sc/euwMezNQsv-d

    Watch this video about variation swatches – https://youtu.be/LgzC4iK-j6A?feature=shared

    Extra content can be added in the next way – https://prnt.sc/4WNrlSZipF7v

    We trust that the information provided will be of significant assistance to you.

    Kind Regards,
    8theme team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 25, 2024 at 16:01

    Product page change not showing or updating

    1. Description has to be show on right side of image
    2. How reduce size of and main image and large the thumbnail image

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2024 at 16:16

    Hello, Ankit Khandelwal,

    We kindly request that you grant us temporary wp-admin access in order to review your settings.

    Best Regards,
    The 8Theme Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 25, 2024 at 18:23

    Please find enclosed

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2024 at 18:31

    Hello, Ankit Khandelwal,

    We are currently experiencing difficulties with logging in, as illustrated in the screenshot provided here: https://prnt.sc/mOxb2ZtcTMH4. We would greatly appreciate it if you could investigate this matter at your earliest convenience.

    Best Regards,
    The 8Theme Team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 26, 2024 at 11:47

    Product page change not showing or updating

    1. Description has to be show on right side of image
    2. How reduce size of and main image and large the thumbnail image

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2024 at 12:03

    Hello, Ankit Khandelwal,

    Please watch the video in the Private Content area.

    There is no option to reduce the size of the main image and large the thumbnail images, the width of a section can be changed only.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 26, 2024 at 18:44

    Please note that the homepage not showing anything.

    Please refer the link shared..

    Secondly I want to show color & size attribute which is not showing in single product below image. Also let me know how to add variable/attribute in single product builder.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2024 at 08:14

    Hello, Ankit Khandelwal,

    1/ We have observed that the issue with the homepage does not occur when you are logged in as an administrator. This suggests that the problem is likely caused by the settings of your cache plugin. It has come to our attention that you are currently using three cache plugins simultaneously. Upon deactivating these plugins, the issue appears to be resolved.

    Therefore, we kindly request that you reach out to the support services for these plugins and inquire about the cause of the display issue with the slider created by the Slider Revolution plugin.

    2/ https://prnt.sc/W8crtUeshBFp

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 27, 2024 at 10:29

    Please note that :
    1. Variable are not visible
    2. I don’t want add to cart or stock to display

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2024 at 12:13

    Hello, Ankit Khandelwal,

    1/ We would like to inform you that the product, for which you have provided a screenshot, is a demo product. Accordingly, you will need to configure its variations https://prnt.sc/JKBCd2jQEKD9 + https://prnt.sc/YbEkaikd4MUo = https://prnt.sc/vzKp7Ug0vRvz , or remove it and create a new one.
    https://woo.com/document/variable-product/#:~:text=Variable%20products%20in%20WooCommerce%20let,small%20and%20in%20different%20colors.

    2/ Try to activate Catalog Mode in Theme Options > WooCommerce > Shop.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Ankit Khandelwal
    Ankit Khandelwal
    Participant
    March 27, 2024 at 13:11

    Please note that still the add to cart still showing..
    Kindly note that I followed all the instruction

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2024 at 14:50

    Hello, Ankit Khandelwal,

    We have noticed that you have provided a screenshot from the product catalog. However, we had requested that you enable the Catalog mode – https://prnt.sc/BTvDn9WdiLvE (Theme Options > WooCommerce > Shop > Catalog Mode).

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 27, 2024 at 16:23

    Dear Ankit Khandelwal,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

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