Hello, Jared,

Yes, it is correct in case you want to add unique characteristics via an additional custom block.

Please consider the possibility of adding content to the short description field – https://prnt.sc/N-qgHAp-4W9v and show this field on the product page – https://prnt.sc/gfX-H1NCIiQi

Best Regards,
8Theme’s Team

Hello, HAMID,

We appreciate your prompt response.

Please provide temporary wp-admin access, so we can check the problem more deeply and help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Qilah,

We are pleased to provide you with a step-by-step guide to assist you with your query:

1. Navigate to XStore > Static Blocks, then select ‘Add New’. Proceed to input the desired content and ensure you save your changes.

2. Proceed to the Header Builder and select ‘HTML Blocks’. From there, choose the static block you wish to use.

3. Incorporate the Mobile Menu into the content area of the header and ensure that the HTML block is enabled.

Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, Niddy,

Fixed. Please check now, it will be included in the next theme update also.

Best Regards,
8Theme’s Team

Hello, Jared,

Please check the 2 links in the Private Content area, they are products from your site with different Additional Custom Blocks.

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

We appreciate your prompt response.

.woocommerce-order-received ul.woocommerce-order-overview li,
.woocommerce-order-received .woocommerce-column__title,
.woocommerce-order-received .woocommerce-order-details thead {
    background-color: #e6eef4;
}

Best Regards,
8Theme’s Team

Hello, Niddy,

Thank you for reaching out to us with your concerns.

Could you please specify with which particular element’s settings you are experiencing this issue?

Additionally, we kindly request that you provide us with FTP access credentials.

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

Please provide us with the URL of the order page and access to the account from which the order was done.

Best Regards,
8Theme’s Team

Hello Francesco,

We appreciate you reaching out to us regarding your concern. We kindly request that you contact your hosting provider and ask them to address the memory error indicated in the following screenshot: https://prnt.sc/8xrszzX5-Jr0.

After the necessary adjustments have been made by your hosting provider, please inform us whether the editor’s functionality has been restored.

We look forward to your prompt action on this matter and are here to assist you with any further questions or concerns you may have.

Best Regards,
8Theme’s Team

Hello, @Dana,

We would like to express our gratitude for your collaboration and for sharing the files with us.

Kind Regards,
8theme team

Hello,

Thank you for reaching out to us with your concern.

This is not correct https://prnt.sc/wCeQ_trKVPaM for the Add to Cart / Buy Now element. Our recommendation is to proceed with updating both your theme and plugins. Following this, please create a new template for the single product page to evaluate the functionality of the aforementioned element.
It appears that there may be an underlying issue within the template you mentioned, which could be affecting the performance of several elements simultaneously.

Best Regards,
8Theme’s Team

Hello, Fareed Fares,

Thank you for reaching out to us with your request.

Kindly proceed to download the necessary files from the following link: https://we.tl/t-pvwxFOJ5Z1. Once downloaded, you may import the template of your choice onto your website and remove any sections that are not required.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Here is what we see on your product page – https://prnt.sc/2NLuqCfgboSL

Best Regards,
8Theme’s Team

Hello, Bumaa,

You have 2 sliders – the first slider is designed for desktop displays, while the second one is for smaller devices.

We’ve applied cover for sections background and added the following custom CSS code:

selector .swiper-slide {
    overflow: hidden
}
selector [data-elementor-post-type="etheme_slides"] {
    overflow: hidden;
}

All slides are being pulled through the mechanisms illustrated in the following screenshots: https://prnt.sc/ccSintxyAgT7 + https://prnt.sc/UXu6eOsQlbTf
But we have fully revised this particular slide for you: https://lac.mn/etheme_slides/nmn_home-page-slider_mobile/ Should you wish to create additional slides, you may do so based on this template.

320 => https://prnt.sc/HTAZVi0-ts4i
768 => https://prnt.sc/GEDiKvFlAPUI
Please note that this slider does not exist on other devices outside of these specified breakpoints.

Best Regards,
8Theme’s Team

Hello, Roldeco,

You’re welcome!

Best regards,
The 8Theme Team