Hello, jhawker81,

You’re welcome!

Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance through our support forum.

Best Regards,
8Theme’s Team

Hello, @SylvieAltu,

We appreciate you sending us the video. However, we are slightly uncertain whether it pertains to the filter situation you initially described in your correspondence. Nonetheless, we find it necessary to clarify the following matter:
We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
Should you require customizations, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. Please be aware that customization services will incur additional charges.

Best Regards,
8Theme’s Team

Hello, Burberi Apparel,

You’re welcome!

Thank you for your cooperation.

Kind Regards,
8theme team

Hello, Ankit Khandelwal,

Please watch the video in the Private Content area.

There is no option to reduce the size of the main image and large the thumbnail images, the width of a section can be changed only.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
The 8Theme Team

Hello,

Please be informed that the shop page will automatically display all products listed under Dashboard > Products within your WooCommerce platform.

You have the flexibility to add new products to your WooCommerce store either by creating them manually, importing them in bulk, or by modifying the existing demo products to suit your needs.

Read more – https://woo.com/document/managing-products/

Best regards,
The 8Theme Team

Hello,

We would like to clarify whether you are referring to the demo content or the content that was present on the site prior to the theme installation. Please note that the demo content can be edited using Elementor, while any other content should be edited using the builder that was utilized for its creation.

To assist you further, we kindly request that you provide us with a link to the page in question along with temporary wp-admin access. This will enable us to examine how the editor functions on your site and offer the necessary support.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

Hello, Ajaz,

Thank you for getting in touch with us.

To display four products in a single row on the homepage, you may utilize the “Product Grid” element and configure the sections or container to full width.

For customizing the styles of mobile menu items, you can apply custom CSS code. Please insert the following code into the “Theme Options” under the “Theme Custom CSS” section:

.header-mobile-menu .item-level-0 {
    border-bottom: 1px solid #888;
}

Additionally, we advise against the use of static blocks within the mobile menu. For optimal navigation and user experience, we recommend creating separate menus for desktop and mobile versions.

We trust this information will be helpful to you.

Best Regards,
8Theme’s Team

Hello,

Could you please provide temporary wp-admin access?

Best Regards,
8Theme’s Team

Hello,

You’re welcome!

Please open up new topics for new questions https://www.8theme.com/forums/xstore-wordpress-support-forum/

Custom CSS code can be used to change the color of the label:

.menu-label-sale > a .label-text {
    background-color: #11a45d;
    color: white;
}
.menu-label-sale > a .label-text:before {
    border-right-color: #11a45d;
}

Kind Regards,
8theme team

Hello, Bistypl,

We appreciate your prompt response.

We have observed that the styles for the input fields have been intentionally applied to achieve the specific effect as shown here: https://gyazo.com/3137f668692bfafaf779892d0f8ebf1e. May we confirm if our understanding is correct that this design does not meet your approval? Kindly provide a detailed description of the desired outcome you wish to achieve. Additionally, please provide temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

Hello, Jesse,

Thank you for reaching out to us with your query.

To proceed, we kindly ask you to follow the steps outlined below:

1. Unregister the license on the old site.
2. Unregister the license on the new site.
3. Register the theme on the new site using the new license.
4. Register the theme on the old site using the old license.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us with your query.

You can activate it via Theme Options > WooCommerce > Shop > Shop page layout > Product Added Notification.

Best Regards,
8Theme’s Team

Hello, HAMID,

Thank you for your cooperation.

Fixed. Please check now.
The header content can be changed here – https://prnt.sc/CCLJ6aCpbeFa

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Jared,

Yes, it is correct in case you want to add unique characteristics via an additional custom block.

Please consider the possibility of adding content to the short description field – https://prnt.sc/N-qgHAp-4W9v and show this field on the product page – https://prnt.sc/gfX-H1NCIiQi

Best Regards,
8Theme’s Team

Hello, HAMID,

We appreciate your prompt response.

Please provide temporary wp-admin access, so we can check the problem more deeply and help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team