Hello, Incanda,

Thank you for reaching out to us with your concerns regarding the errors you are encountering after setting your wp-cron to run manually. We understand how important it is to have your website running smoothly, and we are here to assist you.

The warnings you are seeing are related to PHP configuration and undefined array keys within specific plugin files. To address these issues, we recommend the following steps:

1. For the “output_buffering” warning, please check your PHP configuration (php.ini file) to ensure that the ‘output_buffering’ setting is assigned a proper numerical value. The warning suggests that it is currently set to “Off,” which should be changed to a specific number (e.g., 4096).

2. The undefined array key warnings appear to be coming from the ‘non-purchasable-woocommerce-products’ plugin and the ‘woo-shipping-display-mode’ plugin. These could be due to incompatibilities with the current version of WordPress or PHP, or they might be bugs within the plugins themselves.

To resolve these plugin-related warnings, you can try the following:

– Ensure that all your plugins and themes are updated to their latest versions.
– Temporarily deactivate the mentioned plugins and check if the warnings disappear. If they do, reactivate them one by one to identify the culprit.
– If the issue persists after updates, you may need to contact the plugin developers for support or look for alternative plugins that provide similar functionality without causing errors.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Incanda,

We appreciate your prompt response.

Upon initial review, it appears that the warnings may not be directly related to the theme. Therefore, we kindly suggest that you reach out to the WordPress support forum for further assistance. While you await their response, could you please provide us with temporary wp-admin and FTP access? This will enable us to investigate the matter more thoroughly.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Equality,

Thank you for reaching out to us with your query.

Do you use our Email Builder?

Unfortunately, you need to edit every template separately. You can import/export every email template to start from a template and not from scratch while trying to create the new template https://prnt.sc/2201rbe

Best Regards,
8Theme’s Team

Hello, Incanda,

You’re welcome!

Best Regards,
8Theme’s Team

Hello, jhawker81,

Thank you for reaching out to us with your concern.

Theme Options > General > change “Starting Point Of The Mobile Header” or change the zoom of your browser window.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, Incanda,

Thank you for reaching out to us with your concern.

https://prnt.sc/s6zor-ZIiCLk => https://prnt.sc/l3zs0oBedo_a
WP Additional CSS

Remove the code and all will be fine – https://prnt.sc/Ma8JEgwN4D92

Best Regards,
8Theme’s Team

Hello,

“do all xstore products need to be edited using Elementor?” – description of demo products was created using Elementor, so can be edited using Elementor only. In case you create new products, the Elementor is not obligatory

Best regards,
The 8Theme Team

Hello,

Thank you for providing the screenshot. To proceed with editing the late content on the homepage, please follow the instructions provided in the accompanying screenshots: https://prnt.sc/yjFYiYnsuDAC > https://prnt.sc/k1v5fZMQ12UX https://prnt.sc/9Xn6G-TGuvzR ;
https://prnt.sc/mwTFe9jxIo87 > https://prnt.sc/YKMiPLu9QfNk

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
The 8Theme Team

Hello, Stefano Valso,

Thank you for reaching out to us with your concern regarding the translation of labels into Italian, French, and German on your website using LOCO TRANSLATE. We understand how important it is for your site to maintain consistent translations across different languages.

As we can see, you need to change the location of the translation files and their names https://prnt.sc/nxJbdd-PXdH8 Translation files of the theme should be placed in /wp-content/languages/themes/ folder (System location), with the correct names, for example, xstore-de_DE.po, xstore-it_IT.po;

You need to translate the XStore Core plugin also – https://prnt.sc/5LWkm0BXW7iK
SYnstem location – /wp-content/languages/plugins folder, examples of names – xstore-core-de_DE.po, xstore-core-it_IT.po.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Jared,

We would like to inform you that it is possible to insert any HTML code into the ‘Product Short Description’ section under the ‘Text’ tab.

Should you require further customization beyond this capability, we suggest considering the use of a third-party plugin or requesting additional customization services. For the latter, please submit your request through the account page on our website. Kindly be aware that customization constitutes an additional service.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

We kindly request that you insert the following code into the “Theme Options” under the “Theme Custom CSS” section:

.et-off-canvas .jssocials-share-google a.jssocials-share-link {
    background: #dd4b39;
    padding: 0.5em 0.6em;
    color: #fff;  
}
.et-off-canvas .jssocials-share-google .jssocials-share-link:hover {
    background: #c23321;
}
.et-off-canvas .jssocials-shares {
    margin: 15px 0px;
}

Best Regards,
8Theme’s Team

Hello, Daniel Nava,

We have noticed that the FTP directory appears to be empty as shown in the screenshot: https://prnt.sc/1kV2sqJDPMlI . To proceed further, we kindly ask you to verify the destination folder of our user. If everything seems to be in order on your end, we recommend reaching out to your hosting provider for assistance. It is essential for us to have access to your WordPress installation to continue with our support.

Kind Regards,
8theme team

Hello, Coffeedog,

We would like to express our gratitude for your prompt response.

It has come to our attention that you have updated the theme, which has successfully resolved the issue at hand.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Ankit Khandelwal,

We are currently experiencing difficulties with logging in, as illustrated in the screenshot provided here: https://prnt.sc/mOxb2ZtcTMH4. We would greatly appreciate it if you could investigate this matter at your earliest convenience.

Best Regards,
The 8Theme Team

Hello, Ajaz,

We appreciate your prompt response.

Here is an example https://prnt.sc/a0d-FmajLoV7 > https://prnt.sc/PafSMnVFcFmE

Best Regards,
8Theme’s Team