Hello, TheOne,

We are pleased to inform you that the global fix has been successfully implemented. Additionally, the file “elementor.min.css” has been uploaded to the following directory: xstore/css/.

You can view the result at the following link: https://prnt.sc/X4peC4-BgTST

Should you have any further inquiries or require additional assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, Hung,

We appreciate your prompt response.

Private Content

Best Regards,
8Theme’s Team

Hello, Ajaz,

Please go to Static blocks > Create a new block with the desired content and set it in the settings of the Cart/Checkout Footer or use the default footer there, for example, https://prnt.sc/kfPJ_n2ZFXsc

https://prnt.sc/UbpTLZymblCb

Best Regards,
8Theme’s Team

Hello,

We would like to bring to your attention that utilizing the Appearance theme editor or a file manager plugin to implement fixes or code carries the risk of inducing fatal errors. Such errors could potentially result in you being locked out and the website becoming inaccessible. It is for this reason that we recommend editing files through FTP; the use of the File Manager or theme editor alone does not offer the level of security and control required for such operations.

Thank you for your understanding.

Kind Regards,
8theme team

Hello, Niddy,

Please provide FTP access in your topic.

Best Regards,
8Theme’s Team

Hello, TheOne,

We appreciate your prompt response.

1/ We’ve changed settings for the button via single product builder with Elementor.

2, 3/ Currently, there are no such options, unfortunately. We invite you to submit requests to our team through the following page: https://www.8theme.com/taskboard/ If requests receive enough votes from other customers, our development team will consider adding them in one of the upcoming updates.

Kind Regards,
8theme team

Hello, TheOne,

We appreciate your prompt response.

Here is what we see – https://prnt.sc/ta_W9ftaIaJX

We kindly request that you either disable the IP restriction or grant access to the site for users in Ukraine.

Thank you for your attention to this matter.

Kind Regards,
8theme team

Hello, jhawker81,

Thank you for reaching out to us with your concerns.

1/ Please go to your account page https://www.8theme.com/account-user/?user_id=33663 and add your second purchase code.

2/ Appearance > Widgets > Shop sidebar > delete static block.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello, TheOne,

Thank you for getting in touch with us.

Could you please provide temporary wp-admin access?

Kind Regards,
8theme team

Hello, Ajaz,

We hope this message finds you well.

Kindly navigate to the Theme Options, then proceed to WooCommerce, followed by Cart/Checkout Layout. Once there, please locate the Footer section where you have the option to add your own content. Upon doing so, the current demo image will be automatically replaced with your personalized content.

Best Regards,
8Theme’s Team

Hello,

Please update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Downgrade the PHP version to 8.1 and check the Mobile panel after that.

All these steps are crucial and should assist in resolving the issue. However, if the problem persists after these measures, we will require FTP access to your site to conduct a more thorough investigation.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind Regards,
8theme team

Hello, Ajaz,

We appreciate your prompt response.

Enclosed is a screenshot of the code utilized for the removal of the Wishlist icon – https://prnt.sc/Ipb3vlHc84E9

Best regards,
The 8Theme Team

Hello,

Good day to you.

1. the following link is not working –what is missing =

1/ You should replace your “product_added_to_cart” arg with “add-to-cart”
2/ According to the fact that product is variable you should add extra arg with the id of variation by setting it in “variation_id” arg

The next link provides possibility to add 65 items of specific product variation

https://safeandsecureksa.com/product/whipcheck-safety-cables/?add-to-cart=239&variation_id=8765&quantity=65&coupon_code=safe15

2. what about multiple products how to add those together and send to customer to checkout = You should direct this question to WooCommerce support, as the functionality of ‘add to cart’ actions depends on the code within the WooCommerce plugin https://wordpress.org/support/plugin/woocommerce/

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

There is a fatal error from 3rd party plugin on your site. Please check the screenshot in the Private Content area. Please disable the mentioned plugin, and contact its support to solve the error.

Update theme https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Downgrade the PHP version to 8.1 and check the Mobile panel after that.

All these steps are crucial and should assist in resolving the issue. However, if the problem persists after these measures, we will require FTP access to your site to conduct a more thorough investigation.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Kind Regards,
8theme team

Hello, Amna,

Thank you for contacting us and for using XStore.

1/ We are not entirely certain that we have fully understood your request, but we will endeavor to provide an appropriate response. Our team is currently working on the new header builder, and at this moment, there is a limited selection of templates available for import. You can view these templates – https://prnt.sc/PR0cwQTTndW0 > https://prnt.sc/RpgZdvNDfmnz We anticipate expanding the range of templates in the near future and kindly ask for your patience during this development phase.

2/ Please watch this video https://youtu.be/5ZwO_Cwzy14?feature=shared

Should you have any additional questions or require further assistance, please feel free to contact us. Our support team is readily available to provide you with the assistance you need.

Kind Regards,
8theme team