Hello, Mike Papadakis,

Thank you for reaching out to us with your query regarding the creation of a mobile menu using Elementor and our widgets.

For the mobile header content, you can hide elements using responsive settings https://prnt.sc/HhQuMngxnFpq , please import one of the pre-created templates https://prnt.sc/s-bmkW_VZ-Pz and check how it was done there.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

https://www.8theme.com/topic/error-on-single-product-page-there-has-been-a-critical-error-on-this-website/#post-390038

Hello, Rohitdaid,

Thank you for reaching out to us.

To proceed effectively, we require wp-admin and FTP access to further diagnose and resolve the issue.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

Hello, jhawker81,

Thank you for reaching out to us with your concern.

We can’t log in, unfortunately.

Please provide the URL of the page and the correct wp-admin access.

Best Regards,
8Theme’s Team

Hello, Michael,

You’re welcome!

Please check translation of XStore theme https://prnt.sc/a8wLNGkl08xQ or provide temporary wp-admin access, so we can check your settings.

Best Regards,
8Theme’s Team

Hello,

Fixed (xstore/js/ajax-filters.min.js file).

Please clear the cache and check now.

Best Regards,
8Theme’s Team

Hello, Michael,

Thank you for reaching out to us with your concern regarding the translation issues you are experiencing, particularly with the wishlist page content.

Please check the translation of XStore Core plugin.
Provide temporary URL and wp-admin access, so we can check your settings.

Best Regards,
8Theme’s Team

Hello, Mr.Auxins,

You provided a screenshot from Slider Revolution settings, but this is not what we asked you.

Please check the video we recorded for you (Private Content).

Best Regards,
The 8Theme Team

Hello,

Thank you for your cooperation.

Could you please provide FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello, Steve,

We appreciate you taking the time to contact us regarding the issue you have encountered with the plugin. Please accept our sincerest apologies for any inconvenience this may have caused.

To address the problem, we kindly ask that you rename the subscription plugin folder using FTP access. This action will deactivate the plugin, allowing you to subsequently uninstall it from the Dashboard.

We have reached out to the plugin’s author to seek a resolution; however, we have yet to receive an effective solution. Rest assured, should the issue remain unresolved in a timely manner, we will consider removing this plugin from the list of plugins bundled with our theme.

Thank you for your understanding and patience.

Best Regards,
8Theme’s Team

Hello, Fyshlas,

Here is a video for you – https://we.tl/t-Le0GsQVIVu
Please clear the cache of your browser.

Best Regards,
The 8Theme Team

Hello, Julian,

https://prnt.sc/BcQ5pTyXzvqV

.content-product .products-page-cats a {
    color: red;
}

https://www.w3schools.com/css/css_text.asp

and here is the custom CSS code for prices

.content-product .price {
    color: red !important;
}

Best Regards,
8Theme’s Team

Hello, HAMID,

We would like to inform you that the progress bar feature, as detailed in the following article: https://www.8theme.com/documentation/docs/cart-checkout-progress-bar/, operates independently and does not influence the WooCommerce settings. To configure the WooCommerce settings, particularly for free shipping, you may refer to their documentation at this link: https://woo.com/document/free-shipping/.

Should you require further assistance or have any inquiries regarding WooCommerce functionality, we encourage you to reach out to the plugin’s support team directly via their support page: https://wordpress.org/support/plugin/woocommerce/.

Best Regards,
8Theme’s Team

Hello, Bistypl,

It is the WooCommerce shortcode on your screenshot, you can replace it with the Checkout element https://www.8theme.com/documentation/documentation/xstore-builders/xstore-checkout-page-builder-with-elementor/

Best Regards,
8Theme’s Team

Hello, Julian,

We appreciate your prompt response.

Upon reviewing the Theme Options on your website (https://prnt.sc/0Vsj6MQa6Piu), we have not identified any issues. We kindly ask that you clear your browser’s cache and re-evaluate the situation.

Should the problem persist, please provide us with a more detailed description of the issue or consider creating a video walkthrough. This will greatly assist us in understanding and addressing your concerns more effectively.

We look forward to your response and are here to offer our support.

Kind Regards,
8theme team