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Sorting on archive page product is problem

This topic has 8 replies, 3 voices, and was last updated 1 months ago ago by Andrew Mitchell

Nattakit.k

Participant

April 4, 2024 at 06:41

https://xstore.8theme.com/elementor3/grocery-mega-market/

This problem in filtering sort by when you first click. The filter works. But when you click again The filter is not working.

Please, contact administrator
for this information.

#389922 Copied Theme version: 9.3.3

7 Answers

Rose Tyler

Support staff

April 4, 2024 at 08:59

Hello,

Thank you for reaching out to us.

To assist us in understanding the issue you are experiencing, we kindly request that you capture a video demonstrating the problem. Once recorded, please upload the video to a file-sharing service, such as https://wetransfer.com/, and share the download link with us.

Furthermore, we would be grateful if you could provide us with temporary wp-admin access credentials. This will enable us to review your settings and facilitate a more effective resolution.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#389964 Copied

Nattakit.k

Participant

April 4, 2024 at 09:12

Im sent everting on private content please to check.

Please contact administrator
for this information.

#389969 Copied

Rose Tyler

Support staff

April 4, 2024 at 09:19

Hello,

Thank you for your cooperation.

Could you please provide FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#389971 Copied

Nattakit.k

Participant

April 4, 2024 at 09:22

Yes sure.

Please contact administrator
for this information.

#389973 Copied

Rose Tyler

Support staff

April 4, 2024 at 09:59

Hello,

Fixed (xstore/js/ajax-filters.min.js file).

Please clear the cache and check now.

Best Regards,
8Theme’s Team

#389989 Copied

Nattakit.k

Participant

April 4, 2024 at 10:02

Yes is working. Thank you.

#389990 Copied

Andrew Mitchell

Support staff

April 4, 2024 at 10:02

Dear Nattakit.k,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#389991 Copied
Tagged: archive page product, best selling, efficient product sorting, online store optimization, product organization, sorting problem, woocommerce themes
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