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Unable To Change Font Size or Style on a new page

This topic has 11 replies, 3 voices, and was last updated 1 months ago ago by Luca Rossi

jhawker81

Participant

April 4, 2024 at 10:32

Unable To Change Font Size or Style on a new page

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#390000 Copied Theme version: 9.3.3

10 Answers

Rose Tyler

Support staff

April 4, 2024 at 10:52

Hello, jhawker81,

Thank you for reaching out to us with your concern.

We can’t log in, unfortunately.

Please provide the URL of the page and the correct wp-admin access.

Best Regards,
8Theme’s Team

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jhawker81

Participant

April 4, 2024 at 11:01

here you go.

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jhawker81

Participant

April 4, 2024 at 11:02

sorry

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Rose Tyler

Support staff

April 4, 2024 at 11:04

Hello, jhawker81,

https://prnt.sc/U-C9Xg6nUoRu

Best Regards,
8Theme’s Team

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jhawker81

Participant

April 4, 2024 at 11:05

8theme

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jhawker81

Participant

April 4, 2024 at 12:12

Did you see my user

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Luca Rossi

Support staff

April 4, 2024 at 12:54

Hi @jhawker81,

We’re able to login to your website and looking into this issue.

Stay tuned!

Best Regards,
8Theme’s Team

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jhawker81

Participant

April 4, 2024 at 13:32

Thank you, Luca

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jhawker81

Participant

April 4, 2024 at 19:24

Have you had a chance to look into this issue? It seems to be happening throughout the entire website. I cannot change font size or font style anywhere.

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Luca Rossi

Support staff

April 5, 2024 at 08:03

Dear @jhawker81,

We hope this message finds you well.

We kindly request that you maintain the deactivation of the plugins as shown in the following screenshot: https://prnt.sc/VhBGLqUBj79k. We have observed that after these plugins were deactivated, we successfully modified the font and size of the headings, which is a positive development.

For your reference, here is the screenshot that illustrates the changes we were able to implement post-deactivation: https://prnt.sc/LupwMD0SmaMd.

We would greatly appreciate it if you could conduct a thorough investigation to determine the root cause of the issue with these plugins. Your assistance in this matter is crucial for us to ensure the smooth functioning of our services.

Thank you for your attention to this request. We look forward to your prompt response.

Best Regards,
The 8Theme Team

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Tagged: change font style issue, troubleshooting woocommerce font issues, unable to change font size, woocommerce wordpress templates, wordpress font customization problem, wordpress theme font change error
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