The products with variations doesn’t change images on selections

This topic has 6 replies, 4 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: KareemRaheem
    Fareed Fares
    Participant
    April 4, 2024 at 13:27

    I added images for variations but they don’t change when selecting a variation in the product page

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2024 at 13:56

    Hello, Fareed Fares,

    Thank you for reaching out to us with your concern.

    Please make sure you upload images for variations.

    Provide temporary wp-admin access, so we can check your settings.

    Best Regards,
    8Theme’s Team

    Avatar: KareemRaheem
    Fareed Fares
    Participant
    April 4, 2024 at 13:58

    I uploaded the variations images but not sure what might be the cause

    Avatar: KareemRaheem
    Fareed Fares
    Participant
    April 4, 2024 at 14:04

    Add access but please make sure not to make changes, just tell me how to fix it and will do it my self

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 5, 2024 at 07:33

    Hello, @Fareed Fares,

    We appreciate your cooperation in granting us access to your website’s wp-admin. Upon review, we have identified the steps necessary to activate the Variation Gallery feature.

    Please follow the instructions below:

    1. Navigate to XStore > Theme Options > WooCommerce > Single Product Page.
    2. Locate the ‘Variation Gallery’ section.
    3. Ensure that the ‘Turn on’ option is selected and then click ‘Publish’ to apply the changes.

    For your convenience, we have included a screenshot illustrating these steps in the private content area of this message.

    After completing these actions, please revisit your website to confirm that the Variation Gallery is functioning as expected.

    We trust that this solution will address your concern. Should you require further assistance, please do not hesitate to reach out.

    Warm regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 5, 2024 at 14:43

    Dear Fareed Fares,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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